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Please contact 1-844-548-3776 for further assistance.

Troubleshooting

Problem

Possible Cause

Solution

The light does not 
turn ON.

There is no power to 
the fixture.

 

Check if circuit breaker is tripped.

 

Confirm wall switch is ON. Verify wiring to the fixture is correct 
(turn power OFF to fixture beforehand).

The fixture senses 
daylight.

Cover the photocell. Wait several seconds until the fixture turns 
ON.

The light cycles 
ON and OFF 
continuously.

The photocell light 
sensor is sensing 
reflected light.

 

Relocate the light fixture to a location where there is no 
reflected light.

 

OR place the optional photocell cover over the photocell light 
sensor and use the wall switch to turn the light ON and OFF.

The light flickers.

The light fixture is 
wired through a 
dimmer switch.

Do not use a dimmer switch to control the light fixture. Replace the 
dimmer with a standard ON/OFF switch.

The light stays 
ON.

The light sensor is in a 
shaded area.

 

Shine a flashlight into the light sensor and wait a couple 
minutes. If the light turns OFF, the fixture should be moved to 
a location with enough light in the daylight hours for the light 
sensor to work.

 

OR place the optional black cover over the photocell light sen-
sor and use the wall switch to turn the light ON and OFF.

The light sensor is 
faulty.

If the light does not turn off when a flashlight is shined on the light 
sensor for a few minutes, then the sensor may be faulty. Please 
contact customer service.

NOTE:

 Photocell (B) may have a short delay to reduce its sensitivity to sudden light changes. When testing, shine a light/cover the 

photocell for a few minutes to check if the fixture functions properly.

Содержание PHX12-3K-BZ

Страница 1: ...your home Visit us online to see our full line of products available for your home improvement needs Thank you for choosing Commercial Electric USE AND CARE GUIDE PHOENIX LED ARCHITECTURAL WALLPACK Q...

Страница 2: ...device must accept any interference received including any interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital devi...

Страница 3: ...description of the problem Pre Installation PLANNING INSTALLATION Before installing the light fixture ensure that all parts are present Compare parts with the Hardware Included and Package Contents s...

Страница 4: ...ew 2 BB Wire nut 3 CC Clear photocell light sensor screw on cap 1 DD Allen key 1 PACKAGE CONTENTS B F E D A C Part Description Quantity A Light fixture 1 B Photocell light sensor 1 C Mounting plate bo...

Страница 5: ...ductive load Do NOT wire to dimming switch When mounting the fixture make sure the photocell orientation is at the top for wall mount When mounting to a wall make sure the fixture is 7 in on center aw...

Страница 6: ...mounting plate D Align the holes on the mounting plate D with the holes on your junction box Use two 8 screws AA depending on the size of the holes in your junction box to attach the mounting plate D...

Страница 7: ...r tightness by pulling wires Line Black White Lighting Fixture Green Common Ground 3 8 in A D BB 6 Mounting the light fixture Place the light fixture A onto the mounting plate D so the top sloped groo...

Страница 8: ...ns OFF NOTE If photocell B is located in an area under heavy shade the photocell may not detect enough light and may turn the light fixture on CC F A B Option 2 Switch controlled Switch controlled ope...

Страница 9: ...ers The light fixture is wired through a dimmer switch Do not use a dimmer switch to control the light fixture Replace the dimmer with a standard ON OFF switch The light stays ON The light sensor is i...

Страница 10: ...Questions problems missing parts Before returning to the store call Commercial Electric Customer Service 9 a m 5 p m EST Monday Friday 1 844 548 3776 HOMEDEPOT COM Retain this manual for future use...

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