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7. Troubleshooting
Problem
Possible Causes and Solutions
“Preventative Maintenance
Required. Call for Service”
message appears
The annual maintenance should be done after 365 days
have elapsed since the initial installation or the last
service call was performed. Call for service.
“Replace Air Filter” message
appears
•
Replace HEPA filter. See section 6.3.
•
If filter was replaced and message continues to
appear, reset drying counter. See section 3.11.
“Replace LCS Filter”
message appears
•
Replace biological filter. See section 6.3.
•
If filter was replaced and message continues to
appear, reset LCS counter. See section 3.12.
“Air Filter Missing.
Install Filter”
•
Check HEPA filter to ensure it is installed correctly
(with arrow in correct position).
Lost USB storage device
with all cycle data
If you need to copy all of the unit’s cycle data to a new
USB storage device:
1.
Insert the new USB device.
2.
Select the USB icon.
3.
Select cycle information.
4.
From the cycle information screen, select the USB
icon at top right.
5.
Select copy and all of the unit’s cycle history will be
copied to the new device.
No Internet Connection
Select the connectivity icon to go to the connection
status screen.
•
If a red X appears next to IP: You do not have
a network connection. Contact your network
administrator.
•
If a red X appears next to Internet: You do not have an
Internet connection. Contact your Internet provider.
