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• Are there any USB style chargers or
adapters plugged in? Try removing these,
as they often emit a radio frequency.
• Are tablets and phones being used?
Try turning these off briefly, to see if the
reception improves.
• Is DAB radio being used? If so ensure
on the radio’s menu that the ‘Antenna
power’ option is set to ‘OFF’.
• Is the amplifier turned on? Try turning
this off.
If there are issues with TV signals, then try
some of the steps above, but also:
• Is the tapered end of the antenna
pointing towards the nearest local
transmitter?
• Do all connectors appear to be correctly
seated as far as can be seen? The cable
from the mast must run to the ‘Ant-in’ on
the amplifier.
• Are there any obvious obstructions in the
vicinity that may impair reception.
• What position is the mast in? Main TV
transmitters broadcast horizontally,
whilst relay transmitters may broadcast
with vertical signals.
• Has the antenna been tried in more than
one location? As with radio, TV coverage
varies geographically.
• Is the amplifier turned on via the rocker
switch, also has the ‘gain’ wheel been
adjusted?
• Depending on the broadcasting region
and vehicle location, not all usual TV
channels may be received.
Customer Help Line
Should you still be experiencing difficulties
and require assistance, please do not
hesitate to contact Grade UK Ltd. at the
address below.
Gade UK Limited
8 Finch Close
Lenton Lane Industrial Estate
Nottingham
NG7 2NN
Tel: 0115 986 7151
Email: [email protected]
www.visionplus.co.uk
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