14. Question: Cannot login via the Web Browser?
Answer:
Please check the network to see if it is connected. Check if LINK or 100M LED is displayed
normally on the panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the Internet is linked
properly.
Recommended to use Windows XP or Vista operating system, also use IE6.0 browser or
IE7.0 browser.
ActiveX control has been blocked. Please manually install ActiveX control again.
Please install DX8.1 and upgrade your video card driver.
15. Question: There is no picture or picture is not clear when you preview the recording or
playback the recording via Internet Explorer.
Answer:
If you access DVR by IE, please choose "Wan" in "web environment".
Please try "Close windows" by the right mouse button, and try "Open windows" again.
16. Question: It displays "other members are setting......" while setting DVR by Internet Explorer.
Answer:
It probably means someone else is using the DVR. Please check the DVR configuration
interface or exit the DVR.
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