Troubleshooting
7 - 10 Problems and Possible Solutions
7
The sound cannot be heard or the
volume
is very low
.
The volume might be set too low.
Check the volume control in the
Volume
Control Panel
in the
Windows
notification area, or use the key combination
Fn
+ F5
and
F6
“Keyboard Backlight LED” on page 1 - 12
to adjust.
Unwelcome numbers
appear when typing.
Num Lock is turned
ON
“LED Indicators” on page 1 - 7
).
The
system freezes
or the screen goes
dark.
The system’s power saving features have timed-out
. Use the AC/DC adapter,
press the sleep (
Fn + F12
) key combination, or press the power button if no
LEDs are lit.
The system never goes into a
power
saving mode
.
Power Options features are not enabled. Go to the
Windows
Power Options
menu and enable the features you prefer (see
). Make sure you have enabled
Hibernate
mode from the control
panel.
Problem
Possible Cause - Solution
Other Keyboards
If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will
detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not
work.
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