V I T E C G R O U P C O M M U N I C A T I O N S W A R R A N T Y
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VITEC GROUP COMMUNICATIONS
WARRANTY
Vitec Group Communications (VGC) guarantees this product to be free of
manufacturing defects in material and workmanship under normal use for a
period of two years from the date of purchase.
TECHNICAL SUPPORT
To ensure complete and timely support to its customers, VGC maintains
Technical Service Centers (TSC) staffed by qualified technical personnel. A
Technical Service Center is staffed to respond to all technical inquiries and to
troubleshoot technical problems regarding all products supplied by VGC. A TSC
is fully available to VGC’s customers
during the full course of their warranty period
.
Instructions for reaching our Technical Service Centers are given below.
For technical support from Europe, the Middle East, and Africa
Call: +49 40 66 88 40 40 Monday through Friday 09:00 – 17:00 (GMT)
+49 40 66 88 40 41 24hrs, any day (But you must have your PIN number
ready.)
Web site:
www.clearcom.com
(Click the 24 X 7 User Support symbol on the
Web site.)
For technical support from the Americas and Asia
Call: +1 510 496 6666
Web site:
www.clearcom.com
(Click the 24 X 7 User Support symbol on the
Web site.)
Email: [email protected]
FAX: +1 510 496 6610
EXCEPTIONS
This warranty does not include damage to a product resulting from cause other
than part defect and malfunction. The VGC warranty does not cover any defect,
malfunction, or failure caused beyond the control of VGC, including
unreasonable or negligent operation, abuse, accident, failure to follow
instructions in the manual, defective or improperly associated equipment,
attempts at modification and repair not approved by VGC, and shipping
damage. Products with their serial numbers removed or defaced are not covered
by this warranty.
Clear-Com offers 24/7
customer support.
Return authorization
numbers are required for all
returns.
Both warranty and
non-warranty repairs are
available.
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