Clear-Com ICS-2003, Инструкция по эксплуатации

Страница: 67 / 69

V I T E C G R O U P C O M M U N I C A T I O N S W A R R A N T Y
5 - 2
WARRANTY REPAIRS
While VGC will ensure complete system integrity by providing whatever support
is necessary to resolve any failure covered under the terms of the warranty, the
normal procedure will be to repair or replace any defective Line Replaceable Unit
(LRU) that is returned to VGC during the warranty period.
A Line Replaceable Unit (LRU) is defined as: an assembly that can be safely
removed from the system and readily replaced by plugging in a new unit. In the
case of ancillary items such as power supplies, the entire power supply would be
returned. Whereas, in the case of circuit cards, control panels, etc., only these
assemblies would be returned for repair. All equipment provided by VGC is
covered under the warranty.
This warranty does not include defects arising from installation (when not
performed by VGC), lightning, power outages and fluctuations, air conditioning
failure, improper integration with non-approved components, defects or failures
of customer furnished components resulting in damage to VGC provided
product.
NON-WARRANTY REPAIRS
Equipment that is not under warranty must be sent prepaid to VGC. If
requested, an estimate of repair costs will be issued prior to service. Once repair is
approved and completed, the equipment will be shipped freight collect from the
TSC.
REPLACEMENT UNITS
Should VGC determine, in its reasonable discretion, that any part of a product is
defective due to faulty materials or workmanship, VGC shall at its expense,
repair or replace such part and return the repaired/replacement part to the
customer. The provisions of this warranty shall apply to the repaired/replacement
part for the unexpired portion, if any, of the warranty period.
EMERGENCY ON-SITE ASSISTANCE
VGC can provide emergency on-site technical assistance in support of warranty
activities. The level of support effort required will be decided on a case-by-case
basis. VGC has the qualified technical staff to support any and all emergency site
activities should they occur.
LIABILITY
The foregoing warranty is VGC’s sole and exclusive warranty. There are no other
warranties (including without limitation warranties for consumables and other
supplies), or guarantees, expressed or implied (including, without limitation, any
warranties of merchantability or fitness for a particular purpose), of any nature
whatsoever, whether arising in contract, tort, negligence of any degree, strict
liability or otherwise, with respect to the products or any part thereof delivered