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(3)
Any defect and / or functional difficulty of
Engines resulting from any incidental,
consequential or rated costs such as costs for
traveling transport, communication expenses,
extra costs due to the installation in making
the Engines accessible, docking and cranes,
loss of use, loss of income, loss of time, loss
of property, personal injury, or damages
other parts or goods than the indicated
Engines delivered by SUPPLIER.
(4)
Any defect and / or functional Difficulty of
Engines caused by operation of Engines in
disregard of SUPPLIER’s operation or
service manual and / or any other instruction
by SUPPLIER.
(5)
Any defect and / or functional Difficulty of
Engines due to improper handling or
unsatisfactory repairing and maintenance of
Engines.
(6)
Any defect and / or functional Difficulty of
Engines due to the parts replacement with
non-genuine SUPPLIER service parts on
non-equivalent in quality and design to
genuine SUPPLIER service parts.
(7)
Any defect and / or functional Difficulty of
Engines due to the parts replacement with
non-genuine SUPPLIER service parts on
non-equivalent in quality and design to
genuine SUPPLIER service parts.
(8)
Any defect and / or functional Difficulty of
Engines due to repair adjustment, service, or
parts replacement by any personnel who are
not authorized by SUPPLIER.
(9)
Parts of Engines (Such as filter, belt, air
cleaner, gasket, packing, rubber, light bulb,
fuse, condenser, brush, electric wire
harness and other similar wearing parts) to
be replaced in the course of or in connection
with the normal maintenance of Engines.
SUPPLIER and BUYER RESPONSIBLITIES
SUPPLIER and BUYER respectively shall have the
following responsibilities in respect of defect in
materials or workmanship covered by the warranty:
Warranty will be only applied for Engines for which
SUPPLIER has received the warranty claim report or
the equivalent written information when any Engines
are delivered to the first customer.
SUPPLIER will compensate BUYER the genuine
parts expenses used for replacing the defective parts
under Warranty.
BUYER shall carry out all repairs and the fitting of
all replacement parts covered by the Warranty and
SUPPLIER will compensate BUYER the net labor
expenses involved in the same (at an hourly rate to be
decided by SUPPLIER). SUPPLIER reserves the
right to limit the number of repair service hours
according to SUPPLIER’s repair labor time guide or
the equivalent instruction.
With SUPPLIER’s option and provision of
replacement parts to BUYER to assist BUYER’s
activities covered by the Warranty specified in the
Article 2.3 above. In no event shall SUPPLIER be
liable for any expenses incurred in the replacement
parts supply other than net freight cost.
Compensation of warranty claims shall be limited to
what is attributable to SUPPLIER’s responsibility
and the reimbursement rate for the warranty claims
follows APPENDIX-2 as attached.
APPLICATION OF WARRANTY CLAIMS
The application of Warranty Claims by BUYER shall
be made in accordance with SUPPLIER’s designated
warranty claim application form he application.
The following points must be included in any
warranty claim. If the claim does not provide all of
this basic information, it will be incomplete and will
not be acceptable.
(1)
Engine Model & Engine Serial Number
(2)
The repair date or Engine operation hour up
to then
(3)
BUYER’s analysis of the cause of defect and
the details of the original customer complaint
with photographs of the defective parts as per
SUPPLIER’s requirement.
(4)
Report and explanatory action of the repair or
service.
(5)
Amount of claim for materials, labor and any
other allowable expenses.
(6)
Signature of service manager or equivalent
authorized personnel of BUYER on each
claim to confirm that the claim is complete
and accurate.
The warranty claims must be received by SUPPLIER
within forty-five (45) days from the date BUYER
