16
17
ACTIVATE/ DEACTIVATE WI-FI
Go to the device configuration, select the DSN Server and tap »Advanced«. By tapping
on the button, you can enable / disable the WLAN.
CONFIGURATION AS ACCESSPOINT
If you want to use the DSN as a stand-alone access point, please set up an individual
and secure password to protect it from unauthorized access:
1. Connect the tablet / smartphone to the DSN via Wi-Fi.
2. Select Wi-Fi in the settings menu of your tablet / smartphone and type in the con-
necting data of your DSN: SSID = CLAGE-DSN... (see rating plate). The rating plate
is located under the removable faceplate at the bottom of the appliance. Password =
The password is a randomly generated code also printed on the rating plate.
3. Check the control by temperature change via the app. Temperature changes on
smartphone / tablet must automatically update the display values at the instantane-
ous water heater and vice versa.
Note: If you have forgotten your password, please contact the factory customer ser-
vice.
SOFTWARE UPDATE
Updating the Smart Control app
We recommend using the latest software in order to ensure the impeccable and secure
operation of the DSN Home Server.
Any new control app version will be indicated in the app store.
•
Updating iOS-devices:
For updating your control app, select the “Updates“ tab in
the appstore and tap on the “Update“ button which is to the right of the control
app.
•
Updating Android-OS-devices:
For updating your control app, select the Smart
Control app in the Google Playstore and tap on the “Update“ button.
Updating the DSN Firmware
Note: Do not disconnect your DSN from power supply during updates.
For an update the DSN must be connected to a Wi-Fi network with internet access.
The instantaneous water heaters is unavailable during the update for several minutes.
1. Go to the device configuration in the settings menu: (Main menu - Settings -
Device).
2. Select the DSN which you want to update.
3. Select “Software”, then “Install update” and confirm the following message.
4. Wait for about 3-5 minutes until the control panel restarts and check the function
of the DSN.
If an update is not possible even after multiple attempts, contact the after-sales ser-
vice.
Use
All functions described in chapter “3. How to use” can also be controlled via the Smart
Control app.
3. CLAGE app “Smart Control”
4. Troubleshooting and Service
This instantaneous water heater was manufactured conscientiously and checked sev-
eral times before delivery. Should malfunctions nevertheless occur, it is usually only
due to a bagatelle. First attempt to switch the house fuses off and on again in order to
reset the electronics. Next, try to remedy the problem with reference to the following
table. In doing so, you will avoid unnecessary expense of customer service assistance.
DSN
Problem
Cause
Solution
Water stays cold, touch
display does not light
up
Master fuse tripped
Renew or activate fuse
Safety pressure cut-out
tripped
Contact Customer Service
Display shows
error symbol
The appliance has
detected an error.
Switch fuses off and on. If
symbol “wrench” is still indi-
cated, contact Customer
Service
Flow rate of hot
water too weak
Outlet fitting dirty or
calcified
Clean shower head, jet regula-
tor or sieves
Fine filter dirty or calci-
fied
Let clean fine filter by
Customer Service
Water flow is limited
Deactivate Eco mode and flow
limit
Selected temperature
is not reached
Water flow rate too high (Re)activate motor-driven
valve in the menu “Flow Limit”
Cold water has been
added via the tap
Tap hot water only; set tem-
perature, check outlet tem-
perature
Touch display does not
respond correctly or
only sporadically
Display glass is wet
Dry display by wiping it with a
soft cloth
App can’t find the DSN
Master fuse tripped
Renew or activate fuse
Out of Wi-Fi range
Replace the tablet / smart-
phone near the access point
(router or DSN)
Wi-Fi deactivated
(air plane mode)
Activate Wi-Fi at tab-
let / smart phone settings
Tablet / smartphone is
connected to another
Wi-Fi as the DSN
Change to the same Wi-Fi as
the DSN
Repairs must only be carried out
by authorised professionals. If
a fault in your appliance cannot
be rectified with the aid of this
table, please contact German
Pool Customer Service & Repair
Centre. Please have the details of
the typeplate at hand.
WARNING!
