12
TROUBLESHOOTING GUIDE
Before requesting service, please refer to the following chart for the symptom and possible solution.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Station or CATV experiencing problems,
tune to another station.
• Check sound adjustments (Volume and Mute).
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Station is weak, adjust antenna to receive
desired station.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CATV connections, adjust
antenna.
• Check for sources of possible interference.
• Station or CATV experiencing problems,
tune to another station.
• Make sure channels are set into memory.
• CATV company is scrambling signal.
• Adjust antenna.
• Check all CATV connections.
• Set TV/CATV menu option to the CATV mode.
• Station or CATV system problems, try
another station.
• Check antenna connections, adjust or
re-direct antenna.
• Check for sources of possible interference.
Poor sound
or no sound.
Poor picture
or no picture.
Horizontal or
diagonal bars
on screen.
No Remote
operation.
• Select proper language in the menu options.
Display is not
shown in your
language.
No reception
above
channel 13.
No CATV
reception.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to TV
(within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between
the Remote and the TV.
• Make sure the power cord is plugged in.
• Make sure TV/CATV menu option is in the
appropriate mode.
• If using antenna, check UHF antenna
connections.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
TV shuts off.
• TV station experiencing problems or program
tuned is not closed captioned. Try another
channel.
• Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
• Press TV/CAP/TEXT button to turn on the
closed caption decoder.
Closed -
Caption is
not activated.
SYMPTOMS
POSSIBLE SOLUTIONS
TV does not
operate.
Picture
wobbles or
drifts.
Poor color or
no color.
Poor
reception on
some
channels.
SPECIFICATIONS
AC Power Input:
AC Power Consumption:
Chassis Construction:
Picture Tube:
Audio Power Output Rating:
Speaker:
Tuner Type:
Remote Control:
120V, 60Hz
137 Watts
IC Solid state
32 inches (measured diagonally)
2.5 + 2.5 Watts
2 x 4-11/16 inches (50.8 mm x 119.4 mm)
Full Range, 8 ohm x 2
181 Channel, Quartz PLL Frequency Synthesized
Infrared, Direct Access, 2 x AAA batteries
(not supplied)
Remote Control
Designs and specifications are subject to change without notice.
ACCESSORY
2-13
14-69
01-97 (5A)-(A-3)
98-99 (A-2)-(A-1)
14-22 (A)-(I)
23-36 (J)-(W)
37-65 (AA)-(FFF)
66-125 (GGG)-(125)
75 ohms (VHF/UHF/CATV) Coaxial
1.0 Vp-p/75 ohms
0.3 Vp-p/75 ohms
1.0 Vp-p/75 ohms
-8 dBm/50K ohms
1 Vp-p/75 ohms
0.7 Vp-p/75 ohms
0.7 Vp-p/75 ohms
30-1/2 (W) x 22-1/2 (D) x 27-1/16 (H) inches
(774 mm (W) x 572 mm (D) x 687 mm (H))
136.7 Ibs
Receiving Channels:
VHF
UHF
CATV
Antenna Input Impedance:
Inputs:
S-Video:
Y:
C:
Video:
Audio:
Component:
Y:
PR:
PB:
Dimensions:
Weight:
J3S90621A_E
8/06/2005, 2:23 AM
12
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