3
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within
ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual
delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly
from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference.
2
Overview
The UC 520 is an all-in-one, simple, smart, and affordable unified communications solution designed
specifically for growing businesses with 8 to 50 employees. Each configuration of the UC 520 is tied
to a maximum number of supported users and includes relevant licenses for call control, voice
messaging, and Cisco Unified IP Phones.
The UC 520 consists of these two platforms:
•
8- and 16-user platform
•
24-, 32- and 48-user platform
The 8- and 16-user platform includes 8 switched Power-over-Ethernet (PoE) ports, 4 foreign exchange
stations (FXS) ports, 4 foreign exchange office (FXO) or 2 ISDN BRI ports for international
deployments, voice messaging, automated attendant, a music-on-hold (MoH) audio port, a WAN
Ethernet uplink port, an Ethernet expansion port, and a console/aux port.
The 24- and 32-user platform includes 8 switched Power-over-Ethernet (PoE) ports, 4 foreign
exchange stations (FXS) ports, 8 foreign exchange office (FXO) or 4 ISDN BRI ports.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
