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Xerox Document Services Platform Series

Common Controller
System Guide

701P38837
DocuSP 3.6
August, 2002

Содержание DocuPrint 115

Страница 1: ...Xerox Document Services Platform Series Common Controller System Guide 701P38837 DocuSP 3 6 August 2002...

Страница 2: ...lays looks and so on Printed in the U S A U K and France XEROX XEROX Europe and XEROX Canada Limited The Document Company the stylized X and all names identifying numbers used in connection with Xerox...

Страница 3: ...ration variables 2 3 Printer and job messages 2 4 SNMP MIB Support 2 4 NDS Setup 2 6 3 Backup and Restore 3 1 Backup 3 1 Restore 3 2 Xerox Backup Restore XBR Utility for a DP100 115 135 180 EPS System...

Страница 4: ...net services daemons 4 11 Remote Diagnostics 4 12 Disabling secure name service databases 4 12 Multicast routing 4 13 Securing the sendmail daemon 4 13 Securing the network parameters 4 13 Restricting...

Страница 5: ...PCL Offset Separator Subset Finishing command 6 3 PCL Paper Source Command 6 4 Mixed Stacking 6 4 Additional finishing information 6 5 7 Fonts 7 1 How to choose fonts 7 1 Fonts 7 1 Resident Fonts 7 2...

Страница 6: ...5 Inoperable system problems 9 6 Job flow problems 9 6 Job Integrity problems 9 8 PDL problems 9 8 PostScript problems 9 8 TIFF problems 9 9 PDF problems 9 9 Restore password 9 10 Restart DocuSP soft...

Страница 7: ...0 2 General Comments 10 2 Time used to generate the PDL 10 2 Time used to transfer PDL 10 2 Time required to RIP PDL 10 3 Time required to print PDL 10 3 Job Submission Hints 10 3 Number of Images 10...

Страница 8: ...TABLE OF CONTENTS vi SYSTEM GUIDE...

Страница 9: ...n workstation and be familiar with Solaris 2 x and basic UNIX commands This includes the use of text editors such as vi or textedit and the ability to maneuver within the Solaris environment The Syste...

Страница 10: ...nclosed within angle brackets for example Unable to copy filename Square brackets Names of options you select are shown in square brackets for example OK and Cancel Notes are hints that help you perfo...

Страница 11: ...the configuration 2 Perform the following to set up the Internet Services HTTP Gateway Enter the name of the gateway to be configured Internet Services Configure the Internet Services Gateway Y N y E...

Страница 12: ...you may want to configure the SNMP gateway using gwConfig and the information that follows NOTE SNMP requires a standard FlexLm license The System Administrator must enable SNMP in License Manager Xe...

Страница 13: ...ster Printer Administrator Location Room 409 Printer Administrator Phone 122 0001 Printer Location Room 444 Table 2 1 Parameter Name Description Value Range Default Value CommandLine Turn on off the f...

Страница 14: ...printer on the DocuSP Controller Those Managers that do not support loading of Management Information Bases MIBs will only display the printer and job status that they support SNMP MIB Support DocuSP...

Страница 15: ...dtc XEROX PRODUCT ID TC The following is a listing of MIBs that are supported RFC 1213 MIB file The system Group The Interface Group The at address translation Group The ip Group The icmp Group The tc...

Страница 16: ...e there is more than one server on the network If you are running NDS in an environment with more than one NDS server to ensure optimal operation you should specify a preferred server To do this perfo...

Страница 17: ...make sure your preferred server was added successfully 8 Restart the DocuSP software NOTE If logging is enabled you can check opt XRXnps log QServer Debug Log to make sure that connection is made wit...

Страница 18: ...Gateway Configuration System Guide 2 8 Common Controller...

Страница 19: ...ces settings printer set up and queue set up files If a software upgrade or new software installation is required a representative will perform the software installation In each case certain portions...

Страница 20: ...tem image Restore If only a software upgrade is performed on the DocuSP controller the system configuration information will typically be retained During the upgrade the Xerox Customer Service Represe...

Страница 21: ...tem has to be shutdown before the backup operation can be performed 1 Open a Terminal window 2 In the terminal window log in as root 3 At the command prompt type init 0 4 and press Enter 5 At the Ok p...

Страница 22: ...at the beginning of the tape numbering sequence and not at the number with which it left off 20 After the backup is complete restart the system by typing reboot 21 and pressing Enter Restoring a Syst...

Страница 23: ...nswer y 18 for yes to the question that comes up 19 The system will then reboot 20 Insert each tape as they are asked for and Press Enter 21 Repeat the previous step twice 22 The system will reboot Lo...

Страница 24: ...Backup and Restore System Guide 3 6 Common Controller...

Страница 25: ...the root account password should be changed as soon as the Xerox service personnel have completed the installation The Xerox user name is the account from which the Xerox software runs Use the Xerox u...

Страница 26: ...ve the following on the DocuSP controller Network home directory Meaningful home directory at the DocuSP controller An enabled password The same user identification uid as used for the client workstat...

Страница 27: ...tion on security regarding the DocuSP controller and the Solaris Operating System This section explains the new DocuSP Security Script feature that allows security for the system against unauthorized...

Страница 28: ...and some additional Solaris patches required by DocuSP Several scripts are used to provide additional security for the DocuSP Not all scripts are public knowledge only those that are public are defin...

Страница 29: ...ry rare event When the DocuSP software and system was installed Xerox provided a default root password for the UNIX environment In addition default passwords may have been created for the DocuSP Trust...

Страница 30: ...Customer Support Center NOTE Security changes are not saved during an installation or upgrade of the DocuSP software When a software install or upgrade is performed the Xerox Service Representative r...

Страница 31: ...igiPath Solaris services disabled S40llc2 S47asppp remote diagnostics S70uucp S711dap client LDAP daemon S72autoinstall S72slpd S74xntpd S80spc S90wbem S15nfs server NFS Server must be enabled for Dig...

Страница 32: ...wo questions 1 Do you want to disable DigiPath If you answer yes both FTP and the bwnfs daemon are disabled The bwnfs daemon is not required by DigiPath when NetAgent is being used to share files that...

Страница 33: ...s may disable if DocuSP security is enabled You must have FTP enabled to install any client software or when using a Continuous Feed system To temporarily enable the FTP services to load client softwa...

Страница 34: ...ermissions for Solaris only When this command is run a file called var sadm install content mods is left Do not delete this file it contains valuable information needed by fix modes to revert the chan...

Страница 35: ...bility to export DocuSP server file systems This service is enabled if DigiPath and Decomp Services are enabled S76snmpdx Sun Solstice Enterprise Master Agent Solaris SNMP services are disabled This d...

Страница 36: ...ibrary service daemon allows the KCMS library to access profiles on remote machines rquotad Remote quota server Used by the quota 1M command to display user quotas for remote file systems sadmind Dist...

Страница 37: ...secured For additional information view the etc init d nddconfig file as well as Sun s document Solaris Operating Environment Settings for Security Disabling executable stacks When security is enable...

Страница 38: ...rver This message explains that only authorized users should be using the system Any others face the possibility of being monitored by law enforcement officials Example of etc inetd conf file after se...

Страница 39: ...n rexecdin rexecd comsatdgram udp wait root usr sbin in comsatin comsat talk dgram udp wait root usr sbin in talkdin talkd Must run as root to read etc shadow n turns off logging in utmp wtmp uucp str...

Страница 40: ...root internal echo dgram udp wait root internal discardstream tcp nowait root internal discarddgram udp wait root internal daytimestream tcp nowait root internal daytimedgram udp wait root internal ch...

Страница 41: ...ind Rquotad supports UFS disk quotas for NFS clients rquotad 1tli rpc datagram_vwait root usr lib nfs rquotadrquotad The rusers service gives out user information Sites concerned with security may cho...

Страница 42: ...ufs ufsdufsd p Sun KCMS Profile Server 100221 1tli rpc tcp wait root usr openwin bin kcms_serverkcms_server Sun Font Server fs stream tcp wait nobody usr openwin lib fs autofs CacheFS Daemon 100235 1...

Страница 43: ...age A search for Answerbook should return hundreds of sites If you are unfamiliar with the vi editor you can use the GUI based editor usr openwin bin textedit To launch the editor login as root enter...

Страница 44: ...mmon Controller In order to determine what security options have been implemented in the past whenever configure xdss is run it logs all of the actions into the opt XRXnps log xdss_log txt View this f...

Страница 45: ...printing To set up the system to perform in a FIFO manner perform the following 1 Logon as System Administrator 2 In DocuSP Print Services window select Options Preferences Job Policy Resources Requi...

Страница 46: ...sequence destroying the original FIFO order The controller is not designed to wait for corrective action by an operator for a faulted job before advancing to the next job which has already been sched...

Страница 47: ...FIFO Job Scheduling by typing y for yes The following message will appear Disabling FIFO Job Scheduling You will need to Restart the DocuSP Software for changes to take effect If n for no is entered t...

Страница 48: ...e a de facto standard for ASCII formatting However users often have the requirement to match a specific format The utility below helps enable this formatting flexibility along with the feature in Queu...

Страница 49: ...ainframe and UNIX environments typically requite some form of CR LF FF adjustment This utility allows you to set a custom paper size to map to the PCL escape sequence esc 101A which denotes print on c...

Страница 50: ...prcopycount utility The setlpcopycount utility allows the DocuSP customer to modify the behavior of how the lp lpr gateway should handle a copy count of one Beginning with DocuSP version 1 41 06 the d...

Страница 51: ...to be configured at one time Regardless of the port number assigned on the Socket Configuration Utility the socket port configured on the first port will always be Port 1 and the second line is always...

Страница 52: ...entation relative to the PostScript image MICR Enablement Magnetic Ink Character Recognition Definition MICR is a standard character set which when printed with magnetic ink allows machine recognition...

Страница 53: ...ument format from ASCII to PostScript If this is not done all VIPP jobs will be run as ASCII unless the data file begins with 3 Select the PDF PostScript tab and select Start File Browse to the startu...

Страница 54: ...Printing System Guide 5 10 Common Controller...

Страница 55: ...ing or no finishing within the same job The ability to finish subsets independently is a critical feature for many variable data applications This product allows more than one type of finishing within...

Страница 56: ...sent as one larger file with page level offset commands The term Jog is used to initiate an offset behavior setpagedevice jog 0 The offset command is OFF setpagedevice jog 3 The offset command is ON A...

Страница 57: ...parator command must be placed on the current page before any image data Placement should be within the job page control section or before Next Page Offset If the next page in the document is to be of...

Страница 58: ...Source use the following guidelines Standard ESC 11H Manual Paper Feed ESC 13H Manual Envelope Feed ESC 13H Lower ESC 14H Large Capacity ESC 15H Envelope Feed ESC 16H Mixed Stacking Mixed stacking al...

Страница 59: ...he DocuSP is unable to dual staple 3 hole punched stock If dual staple is selected when using pre drilled paper improper registration will occur Select to single staple the job or print on non drilled...

Страница 60: ...Finishing System Guide 6 6 Common Controller...

Страница 61: ...cript Type 1 and Type 3 fonts PCL scalable and bitmap fonts and TrueType fonts Fonts The most important thing to remember is that the font used to create a document must also be available to the DocuS...

Страница 62: ...ostScript Resident Fonts The PostScript Type 1 typeface families listed in Table 7 1 are scalable which means that all point sizes are supported even intermediate point sizes These include the typefac...

Страница 63: ...lack Oblique Bold Bold Oblique Oblique Light Light Oblique Condensed Condensed Bold Condensed Bold Oblique Condensed Oblique Narrow Narrow Bold Narrow Bold Oblique Narrow Oblique HoeflerText Black Bla...

Страница 64: ...Bold Times Bold Bold Italic Italic Roman TimesNewRomanPS Bold Italic MT Bold MT Italic MT MT Trajan Bold Univers Regular Bold BoldExt BoldExtObl BoldOblique Condensed CondensedBold CondensedBoldObliq...

Страница 65: ...on on downloading fonts in your document If you are using a font in your application that has the same name as a resident font but is a different version it must be downloaded with the job The DocuSP...

Страница 66: ...he requested font is not available font substitution will take place PostScript fonts A single default font set by the System Administrator in the DocuSP software will be substituted for any font requ...

Страница 67: ...ue level NOTE Multipage TIFF files are now supported Single TIFF files can now contain multiple TIFF images to be processed and printed Performance considerations Optimum performance can be achieved f...

Страница 68: ...d DocuSP supports bi level values of 0 and 1 only Resolution Units Default 2 DocuSP supports values of 2 inches and 3 centimeters Rows Per Strip Default none DocuSP supports single and multiple strip...

Страница 69: ...ectory NOTE When purging the oldest entry is purged first Accounting exported values The Accounting feature tracks all jobs that have been processed and printed enabling your site to charge for use of...

Страница 70: ...he exported value for Trapping The number displayed will be the total number of pages trapped within a job Billing Billable Events NOTE For Continuous Feed CF printing systems the DocuSP billing meter...

Страница 71: ...ration Pages Meter B Total impressions for each image of the job up to and including the last sheet of the 10th set Does not include Administration Pages Region 2 RX UK Meter 1 Total impressions to an...

Страница 72: ...eter 1 Total impressions to an output destination including Administration Pages Meter 2 Total impressions for each image of the job up to and including the last sheet of the 10th set Does not include...

Страница 73: ...ter phone number Your site representative can supply you with the telephone number for the Customer Service Support Center in your area The Xerox Welcome Center number is 800 821 2797 Before calling f...

Страница 74: ...tructions on the window to clear the job fault To avoid common job faults ensure that the paper that is programmed for the job is available and that the finishing programmed is acceptable and availabl...

Страница 75: ...ly Productivity and performance The job takes an excessive amount of time to complete Save problems A job was submitted from a client with a Save destination but the job is not saved Client problems C...

Страница 76: ...Select OK to continue or cancel to stop the print job is displayed perform the following 1 Place the queue on hold that the DigiPath jobs are being sent to Do this by changing the accept status to no...

Страница 77: ...Selecting Reset sets the Image Quality parameters to the most recently applied setting To determine the print quality problem and possibly fix the problem perform the following 1 Retrieve the error pa...

Страница 78: ...nts from a proof printer ensure that the same PDL file was used to make the prints on both printers 6 If small fonts are printing ragged change the default font renderer in Print Manager from the Adob...

Страница 79: ...art the Xerox software If the job is small store it on a server and resubmit the job from the client Delete any faulted ineligible or held jobs that are no longer needed Also delete any completed jobs...

Страница 80: ...the job Make changes and resubmit the job PDL problems If a problem exists with a PDL job the System Administrator can ask the job submitter specific questions to identify the problem Possible questi...

Страница 81: ...stScript error page list the error as Decomposition Task Failed to indicate that the tags and compression formats of this file are not supported What type of client and application were used to submit...

Страница 82: ...ller Restore password To restore the default password if a Trusted User or System Administrator forgets the system password perform the following 1 Open a terminal window 2 Logon as the root user by t...

Страница 83: ...n init Productivity and performance problems If a job takes longer to process than anticipated and a performance problem is suspected perform the following to check the system 1 Check the job status i...

Страница 84: ...er information to recover various system problems Logs are used to gather second level information on the operation of the system These should only be used when directed by this guide or but the Custo...

Страница 85: ...d ep_primary_log These logs contain a list of faults The ep_exception_log contains a listing of all logged faults The ep_primary_log contains exceptions that are the primary cause of the problem The f...

Страница 86: ...ground outside of the DocuSP Print Services window 2 Right click and select Programs 3 Select Terminal 4 Put your mouse cursor in the window and type su 5 Select Enter 6 Type in your root password 7 S...

Страница 87: ...that is to be compiled The JSL filename is required to terminate with the suffix jsl or JSL The filename may contain path information Many options may be specified and shown in the above example The o...

Страница 88: ...XRXnps bin contains default parameters for the invocation of XDJC The text file can be edited using any simple text editor The first line of the configuration file must not be edited it contains XDJC...

Страница 89: ...er case and are written to the directory outpath VM10 where outpath is the output path specified Files are overwritten if the REPLACE option is selected otherwise they are renamed to xx where xx is th...

Страница 90: ...click menu select Eject Unload This dismounts the floppty media and protects the platform from damage caused by attempting to eject the media manually 5 Select OK to close the Removable Media Manager...

Страница 91: ...rent Power Saver Scheme pull down menu select Disable 8 Select OK and close the Terminal window Common Desktop Environment CDE Front Panel Removal and Workaround The purpose of this procedure is to de...

Страница 92: ...engine can use Time required to write the RIPped bit maps to the print engine and generate paper Time used to generate the PDL These components is strongly influenced by the speed of the client works...

Страница 93: ...rformance of the printer as it generates paper Job Submission Hints Number of Images The number and resolution of the images that are embedded within a job will be a big driver of the PDL size and the...

Страница 94: ...o any of the following the color space transformation will probably take more time and the RIP will be slower Define own media Include input or output ICC color profiles in the PDL file Change any of...

Страница 95: ...increase in RIP time will be visible as a significant fraction of the total job processing time When printing documents with a large a number of copies then the majority of the processing time will b...

Страница 96: ...bank switches or between jobs Each cycle may take 10 40 seconds to complete before the print engine is ready to print again To avoid unnecessary print engine cycling you can perform the following Disa...

Страница 97: ...needs to be changed modify the opt XRXnps XRXXJDC data CONFIG TXT file Otherwise the default setting in the CONFIG TXT file will take effect An example for the syntax opt XRXnps bin XJDC filename wou...

Страница 98: ...in as Administrator 2 Select System Online Manager 3 Select Channel Gateway Enable Input Device Online Input Control Start 4 Submit a job from the host 5 After the job is completely received by the Co...

Страница 99: ...following 1 Insert a blank formatted floppy into the floppy drive 2 Type volrmmount i 3 and press Enter 4 If you used the compress command above type cp FileName txt Z floppy floppy0 5 and press Enter...

Страница 100: ...Hints and Tips System Guide 10 10 Common Controller...

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