Solution
Problem
Remove the supervisor engine from the chassis and make sure
that all securing screws and cap nuts are tight. Check if the
BOOT variable is correct, and the Cisco IOS image is available.
The supervisor engine experiences a partial boot up, or a
software-forced reset, or boots to ROMMON.
Severity
—
Medium
Remove the supervisor engine from the chassis and reseat the
RP memory modules.
The supervisor engine does not boot up (no power to supervisor
engine, no console prompt, no STATUS LED).
Severity
—
High
If these solutions do not resolve the corresponding issue, contact a Cisco customer service representative for instructions. For
information on obtaining technical assistance, see the topic
Obtaining Documentation and Submitting a Service Request, on page
12
.
Related Documentation
Before installing or upgrading, refer to the
Release Notes for Cisco IOS Release 15.1SY
.
Note
For additional information on Cisco Catalyst 6807-XL switches and command-line interface (CLI) commands, refer to the following
publications located at:
http://www.cisco.com/go/cat6800_docs
:
•
Regulatory Compliance and Safety Information for the Catalyst 6880-X and 6807-XL Switches
•
Cisco Catalyst 6807-XL Switch Hardware Installation Guide
•
Release 15.1SY Supervisor Engine 2T Software Configuration Guide
•
Cisco IOS 15.1SY Configuration Guides
For additional information on Catalyst 6500 series switches and command-line interface (CLI) commands, refer to the following
publications located at
http://www.cisco.com/go/cat6500_docs
:
•
Regulatory Compliance and Safety Information for the Catalyst 6500 Series Switches
•
Catalyst 6500 Series Switch Installation Guide
•
Catalyst 6500 Series Switch Module Installation Guide
•
Catalyst 6500 Series Switch Software Configuration Guide
•
Catalyst 6500 Series Switch Command Reference
•
Catalyst 6500 Series Switch Cisco IOS Software Configuration Guide
•
Catalyst 6500 Series Switch Cisco IOS Command Reference
•
Catalyst 6500 Series System Message Guide
11
