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Start the Restore Utility Using KVM or Physical Serial Port
For FMCs, Cisco provides a restore utility on an internal flash drive.
Before you begin
Be sure you have completed the appropriate previous steps in the restore process as described in
Firepower Management Center to its Factory Defaults, on page 50
Procedure
Step 1
Using your keyboard/monitor or serial connection, log into the appliance’s shell using the
admin
account.
Use the steps appropriate to your Firepower version; see
Access the CLI or the Linux Shell on the FMC, on
Step 2
Reboot the appliance; enter
sudo reboot
. Provide the admin password when prompted.
Step 3
Monitor the reboot status. When the boot menu appears, quickly select
Option 3
to restore the system.
The boot menu gives you only a few seconds to make your selection before timing out. If you miss
your window of opportunity, the appliance proceeds with the reboot process. Wait until the reboot
is complete and try again.
Note
Step 4
The system prompts for the display mode for the restore utility’s interactive menu:
• For a keyboard and monitor connection, enter
1
and press
Enter
.
• For a serial connection, enter
2
and press
Enter
.
If you do not select a display mode, the restore utility defaults to the option marked with an asterisk (
*
).
The display mode menu gives you only a few seconds to make your selection before timing out. If
you miss your window of opportunity and accidentally reboot the appliance into system restore
mode with the wrong console selection, wait until the reboot is complete, then the power down the
appliance. (You must use the power button to shut down the appliance at this time because the FMC
software is not running.) Then power on the FMC and start over with this task.
Note
Unless this is the first time you have restored the appliance to this major version, the utility automatically
loads the last restore configuration you used. To continue, confirm the settings in a series of pages.
Step 5
Press
Enter
to confirm the copyright notice.
Start the Restore Utility Using Lights-Out Management
If you need to restore an appliance to factory defaults and do not have physical access, you can use LOM to
perform the restore process.
The restore process resets the LOM settings on the device; you cannot access a newly restored appliance using
LOM.
Note
Cisco Firepower Management Center 1600, 2600, and 4600 Getting Started Guide
53
Cisco Firepower Management Center 1600, 2600, and 4600 Getting Started Guide
Start the Restore Utility Using KVM or Physical Serial Port