E-19
Cisco Physical Security Multiservices Platform Series User Guide
OL-21838-03
Appendix E 16 x D1 and 8 x D1 Video Capture Cards
Related Documentation
f.
Choose the
Camera is PTZ enabled
check box to enable the settings.
g.
Choose
COM1
from the
COM Port
drop-down menu.
h.
Enter the
Chain Number
for the camera. This is the number configured on the camera in
.
Troubleshooting PTZ Camera Controls
If the PTZ controls on an analog camera do not operate properly, review the physical connections and
software configurations. Each connection and setting must be correct for the PTZ controls to operate.
•
Verify that the COM (serial) port is properly configured on the server. See
and Configuring Analog PTZ Cameras” section on page E-14
.
•
Verify that the COM (serial) port settings entered in the Cisco Video Surveillance Management
Console are the same as the settings on the camera.
–
See the camera documentation for the correct settings.
–
in the
“Connecting and Configuring Analog PTZ Cameras” section on page E-14
for
information about entering the configuration on the Cisco Video Surveillance Management
Console.
•
Verify that the serial wiring connections to the camera and to the server serial port are correct. See
the camera documentation for the correct wiring.
•
Verify that the correct Chain Number for the PTZ camera is entered in the Cisco Video Surveillance
Operations Manager.
•
Verify that the camera can be controlled independently by using PTZ controls.
•
If multiple cameras are connected in a daisy-chain:
–
Connect only a single camera and verify PTZ functionality. If the camera is functional, add and
verify one additional camera at a time.
–
Verify that the serial port settings are the same for all cameras in the daisy-chain.
Related Documentation
For information about configuring cameras that are attached to the 16 x D1 and 8 x D1 video capture
cards, see the “Managing Analog Cameras” and the “Managing Camera Feeds” sections in
