Table 22: Troubleshooting CPU Utilization Problems
Corrective Action
Cause
Type of Problem
Determine the source of the network
packet. Stop the flow, or change the
switch configuration. See the section on
“Analyzing Network Traffic.”
The CPU is receiving too many
packets from the network.
Interrupt percentage value is
almost as high as total CPU
utilization value.
Identify the unusual event, and
troubleshoot the root cause. See the
section on “Debugging Active
Processes.”
One or more Cisco IOS process
is consuming too much CPU time.
This is usually triggered by an
event that activated the process.
Total CPU utilization is greater
than 50% with minimal time
spent on interrupts.
System Management Configuration Guide, Cisco IOS XE Fuji 16.8.x (Catalyst 9500 Switches)
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Troubleshooting the Software Configuration
Example: Verifying the Problem and Cause for High CPU Utilization