C H A P T E R
14
Performing Factory Reset
•
Prerequisites for Performing a Factory Reset, on page 255
•
Restrictions for Performing a Factory Reset, on page 255
•
Information About Factory Reset, on page 255
•
How to Perform a Factory Reset, on page 256
•
Feature History and Information for Factory Reset, on page 257
Prerequisites for Performing a Factory Reset
• Ensure that all the software images, including the current image, configurations, and personal data are
backed up before you begin the factory reset process.
• Ensure that there is uninterrupted power supply when the factory reset process is in progress.
• Ensure that In-Service Software Upgrade (ISSU) or In-Service Software Downgrade (ISSD) are not in
progress before you begin the factory reset process.
Restrictions for Performing a Factory Reset
• Software patches, if installed on the device, will not be restored after the factory reset process.
• If the
factory-reset
command is issued through a VTY session, the session is not restored after completion
of the factory reset process.
• Factory reset is supported only in standalone mode and not in stacking mode. For modular chassis devices
configured in high-availability (HA) mode, factory reset is applied for each supervisor module.
Information About Factory Reset
Factory Reset removes all the customer-specific data that stored on the device since the time of its shipping.
Data erased includes configurations, log files, boot variables, core files, and credentials like FIPS-related
keys.
The following table provides details about the data that is erased and retained during the Factory Reset process:
System Management Configuration Guide, Cisco IOS XE Fuji 16.8.x (Catalyst 9500 Switches)
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