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4-3

Cisco Aironet Wireless LAN Adapters Hardware Installation Guide

OL-0795-01

Chapter 4      Troubleshooting and Routine Procedures

Problems after Installing the Driver

Problems after Installing the Driver

Note

If you experience problems during driver installation, you may want 
to restart the installation process. Go to the “Removing the Driver” 
section on page 4-9 to start with a clean install.

Follow the instructions in this section if you experience difficulty with your client 
adapter after installing the driver (for instance, your computer repeatedly freezes 
at the network login screen, the green LED does not blink to indicate that the 
adapter is active, etc.).

Client Adapter Recognition Problems

If your client adapter is not being recognized by your computer’s PCMCIA 
adapter, check your computer’s BIOS and make sure that the PC card controller 
mode is set to PCIC compatible.

Note

A computer’s BIOS varies depending on the manufacturer. For 
support on BIOS-related issues, consult your computer’s 
manufacturer.

Off

Blinking quickly

Client adapter is in power save 
mode.

On

Blinking quickly

Client adapter is in ad hoc mode.

Off

On

Driver installed incorrectly.

Off

Blinking in a pattern

Indicates an error condition.

Table 4-1

LED Operating Messages (continued)

Green LED

Amber LED

Condition

Содержание Aironet 340 Series

Страница 1: ...SA http www cisco com Cisco Systems Inc Corporate Headquarters Tel 800 553 NETS 6387 408 526 4000 Fax 408 526 4100 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide 340 and 350 Series Customer Order Number Text Part Number OL 0795 01 ...

Страница 2: ...difying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment ...

Страница 3: ...Changing the Way We Work Live Play and Learn Empowering the Internet Generation are service marks of Cisco Systems Inc and Aironet ASIST BPX Catalyst Cisco the Cisco Certified Internetwork Expert Logo Cisco IOS the Cisco IOS logo Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Collision Free Enterprise Solver EtherChannel EtherSwitch FastHub FastLink FastPAD IOS IP TV IPX Li...

Страница 4: ......

Страница 5: ... Obtaining Documentation xvi World Wide Web xvi Documentation CD ROM xvi Ordering Documentation xvii Obtaining Technical Assistance xvii Cisco Connection Online xvii Technical Assistance Center xviii Documentation Feedback xix C H A P T E R 1 Product Overview 1 1 Introduction to the Client Adapters 1 2 Terminology 1 3 Parts of the Client Adapter 1 3 Radio 1 3 Radio Antenna 1 4 LEDs 1 5 ...

Страница 6: ...Wired LAN 1 9 Positioning Your Wireless Products 1 10 Site Survey 1 10 Link Test 1 11 C H A P T E R 2 Preparing for Installation 2 1 Safety information 2 2 FCC Safety Compliance Statement 2 2 Safety Guidelines 2 2 Warnings 2 3 Unpacking the Client Adapter 2 4 Package Contents 2 4 System Requirements 2 5 Site Requirements 2 6 C H A P T E R 3 Installing the Client Adapter 3 1 Inserting the Client Ad...

Страница 7: ...n and Processor Type 3 18 Windows CE 2 11 3 19 Windows CE 3 00 3 21 Installing the Driver for Linux 3 24 Installing the Driver for MacOS 9 x 3 27 Installing the Client Utilities and Enabling LEAP or EAP 3 30 Verifying Installation 3 33 C H A P T E R 4 Troubleshooting and Routine Procedures 4 1 Accessing the Latest Troubleshooting Information 4 2 Using the Indicator LEDs 4 2 Problems after Installi...

Страница 8: ...a Driver Other Than the 6 10 Driver 4 13 Removing the Driver for Windows 95 98 and Me 4 13 Removing the Driver for Windows NT 4 14 Removing the Driver for Windows 2000 4 15 Removing the Driver for Windows CE 2 11 4 16 Removing the Driver for Windows CE 3 00 4 16 Removing the Driver for Linux 4 17 Removing the Driver for MacOS 9 x 4 17 Updating the Driver 4 18 Upgrading the Driver for Windows 95 an...

Страница 9: ...rning for Laptop Users B 3 A P P E N D I X C Declarations of Conformity and Regulatory Information C 1 Manufacturers Federal Communication Commission Declaration of Conformity Statement C 2 Department of Communications Canada C 3 Canadian Compliance Statement C 3 European Community Switzerland Norway Iceland and Liechtenstein C 4 Declaration of Conformity with Regard to the R TTE Directive 1999 5 ...

Страница 10: ...Contents x Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

Страница 11: ...re Installation Guide references related publications and explains how to obtain other documentation and technical assistance if necessary The following topics are covered in this section Audience page xii Purpose page xii Organization page xii Conventions page xiii Related Publications page xvi Obtaining Documentation page xvi Obtaining Technical Assistance page xvii ...

Страница 12: ...guidelines for positioning equipment in a wireless network Chapter 2 Preparing for Installation provides information that you need to know before installing a client adapter such as safety information and system requirements Chapter 3 Installing the Client Adapter provides instructions for inserting a client adapter as well as installing the driver and the client utilities Chapter 4 Troubleshootin...

Страница 13: ...ily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents To see translations of the warnings that appear in this publication refer to Appendix B Translated Safety Warnings Waarschuwing Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzak...

Страница 14: ...egulatory Compliance and Safety Information Conformité aux règlements et consignes de sécurité qui accompagne cet appareil Warnung Dieses Warnsymbol bedeutet Gefahr Sie befinden sich in einer Situation die zu einer Körperverletzung führen könnte Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur...

Страница 15: ...a publicação consulte o documento Regulatory Compliance and Safety Information Informação de Segurança e Disposições Reguladoras que acompanha este dispositivo Advertencia Este símbolo de aviso significa peligro Existe riesgo para su integridad física Antes de manipular cualquier equipo considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de pr...

Страница 16: ...co Aironet Access Point Software Configuration Guide Obtaining Documentation World Wide Web You can access the most current Cisco documentation on the World Wide Web at http www cisco com http www china cisco com or http www europe cisco com Documentation CD ROM Other Cisco documentation and additional literature are available in a CD ROM package shipped separately from the Cisco Aironet Series Wi...

Страница 17: ... Connection Online Cisco continues to revolutionize how business is done on the Internet Cisco Connection Online CCO is the foundation of a suite of interactive networked services that provides immediate open access to Cisco information and resources at anytime from anywhere in the world This highly integrated Internet application is a powerful easy to use tool for doing business with Cisco CCO s ...

Страница 18: ...tenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support use www cisco com techsupport To contact by e mail use one of the following In North America TAC can be reached at 800 553 2447 ...

Страница 19: ...Feedback in the toolbar and select Documentation After you complete the form click Submit to send it to Cisco You can e mail your comments to bug doc cisco com To submit your comments by mail for your convenience many documents contain a response card behind the front cover Otherwise you can mail your comments to the following address Cisco Systems Inc Document Resource Connection 170 West Tasman ...

Страница 20: ...Preface Obtaining Technical Assistance xx Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

Страница 21: ...ters also referred to as client adapters and illustrates their role in a wireless network The following topics are covered in this section Introduction to the Client Adapters page 1 2 Parts of the Client Adapter page 1 3 Security Features of the Client Adapter page 1 5 Network Configurations Using the Client Adapter page 1 7 Positioning Your Wireless Products page 1 10 ...

Страница 22: ... and all existing applications that operate over a network will operate using the adapters This document covers three types of client adapters Refer to the Radio Antenna section on page 1 4 for antenna differences between these adapters PC card client adapter also referred to as a PC card A PCMCIA card radio module that can be inserted into any device equipped with an external Type II or Type III ...

Страница 23: ...antenna and two LEDs Radio The client adapter contains a direct sequence spread spectrum DSSS radio that operates in the 2 4 GHz license free Industrial Scientific Medical ISM band The radio transmits data over a half duplex radio channel operating at up to 11 Mbps DSSS technology causes radio signals to be transmitted over a wide frequency range using multiple frequencies simultaneously The benef...

Страница 24: ...d it should be operated in diversity mode Otherwise the antenna mode used should correspond to the antenna port to which the antenna is connected PCI client adapters are shipped with a 2 dBi dipole antenna that attaches to the adapter s antenna connector However other types of antennas may be used PCI client adapters can be operated through the right antenna port only Note Refer to the Cisco Airon...

Страница 25: ...ity equivalent to that of a wired LAN It involves packet by packet data encryption by the transmitting device and decryption by the receiving device Each device within your wireless network is assigned up to four encryption keys called WEP keys that encrypt data before it is transmitted If a device receives a packet that is not encrypted with the appropriate key as the WEP keys of all devices must...

Страница 26: ...y a host and its operating system For Windows 95 98 NT 2000 or Me or future Windows operating systems the Aironet Client Utility setup program which installs the client utilities is used to enable LEAP or EAP After LEAP or EAP is enabled and the computer is rebooted the client adapter authenticates to the RADIUS server using the username and password entered by the user at the network logon See th...

Страница 27: ... for all data transmissions during the session Note Refer to the IEEE 802 11 Standard for more information on EAP and to the following URL for additional information on RADIUS servers http www cisco com univercd cc td doc product software ios120 12cgcr secur_c scprt2 scrad htm Network Configurations Using the Client Adapter The client adapter can be used in a variety of network configurations In s...

Страница 28: ...s Software Configuration Guide for information on setting the client adapter s network mode Ad Hoc Wireless LAN An ad hoc or peer to peer wireless LAN see Figure 1 1 is the simplest wireless LAN configuration In a wireless LAN using an ad hoc network configuration all devices equipped with a client adapter can be linked together and communicate directly with each other Figure 1 1 Ad Hoc Wireless L...

Страница 29: ...bile stations because it allows them to be directly connected to the wired network even while moving from one microcell domain to another This process is transparent and the connection to the file server or host is maintained without disruption The mobile station stays connected to an Access Point as long as it can However once the transfer of data packets needs to be retried or beacons are missed...

Страница 30: ...est tools are not supported in the Linux operating system Site Survey Because of differences in component configuration placement and physical environment every network application is a unique installation Before installing the system you should perform a site survey to determine the optimum utilization of networking components and to maximize range coverage and network performance Consider the fo...

Страница 31: ...metal barrier between the sending and receiving antennas Building materials Radio penetration is greatly influenced by the building material used in construction For example drywall construction allows greater range than concrete blocks Metal or steel construction is a barrier to radio signals Link Test The link test tool is used to determine RF coverage The test results can help the installer to ...

Страница 32: ...Chapter 1 Product Overview Positioning Your Wireless Products 1 12 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

Страница 33: ...1 2 Preparing for Installation This chapter provides information that you need to know before installing a client adapter The following topics are covered in this section Safety information page 2 2 Unpacking the Client Adapter page 2 4 System Requirements page 2 5 Site Requirements page 2 6 ...

Страница 34: ...ication will result in user exposure substantially below the FCC recommended limits Safety Guidelines Do not touch or move the antenna while the unit is transmitting or receiving Do not hold any component containing a radio such that the antenna is very close to or touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit ...

Страница 35: ...requirements Warnings Observe the following warnings when operating the client adapter Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use Warning In order to comply with RF exposure limits established in the ANSI C95 1 standards it is recommended when using a la...

Страница 36: ...ed in the shipment Check each item for damage Note If any item is damaged or missing notify your authorized Cisco sales representative Any remote antenna and its associated wiring are shipped separately Package Contents Each client adapter is shipped with the following items Cisco Aironet PC Card Client Adapter Cisco Aironet LM Card Client Adapter or Cisco Aironet PCI Client Adapter Standard 2 dBi...

Страница 37: ...ded on the Cisco Aironet Series Wireless LAN Adapters CD and can be installed and configured during the driver installation process See the Installing the Driver for Linux section on page 3 24 A Phillips screwdriver for PCI client adapter Windows NT Service Pack 3 or greater if your computer uses the Windows NT operating system The following information from your system administrator Your wireless...

Страница 38: ...s to ensure the best possible performance Install the client adapter in an area where large steel structures such as shelving units bookcases and filing cabinets will not obstruct radio signals to and from the client adapter Install the client adapter away from microwave ovens Microwave ovens operate on the same frequency as the client adapter and can cause signal interference Note Refer to the Po...

Страница 39: ...apter provides instructions for installing a client adapter and the client utilities The following topics are covered in this section Inserting the Client Adapter into a Computing Device page 3 2 Installing the Correct Driver page 3 6 Installing the Client Utilities and Enabling LEAP or EAP page 3 30 Verifying Installation page 3 33 ...

Страница 40: ... 6 10 Driver section on page 4 10 for instructions This section provides instructions for inserting a PC card or a PCI client adapter into a computing device Caution These procedures and the physical connections they describe apply generally to conventional PC card slots and PCI expansion slots In cases of custom or nonconventional equipment be alert to possible differences in PC card slot and PCI...

Страница 41: ...our computer let the operating system boot up completely and follow the remaining steps in this section to insert the PC card Windows NT Turn off your computer follow the remaining steps in this section to insert the PC card and reboot your computer Windows CE and MacOS 9 x The driver and client utilities must be installed before you insert the PC card Go to the Installing the Correct Driver secti...

Страница 42: ...e the computer cover Note On most Pentium PCs PCI expansion slots are white Refer to your PC documentation for slot identification Step 3 Remove the screw from the top of the CPU back panel above an empty PCI expansion slot This screw holds the metal bracket on the back panel Caution Static electricity can damage your client adapter Before removing the adapter from the anti static packaging discha...

Страница 43: ...d the slot If the adapter does not insert easily remove the adapter and reinsert it Step 7 Reinstall the screw on the CPU back panel and replace the computer cover Step 8 Attach the 2 dBi antenna to the adapter s antenna connector until it is finger tight Do not overtighten Step 9 For optimal reception position the antenna so it is straight up Step 10 Boot up your computer Note Because PCI client ...

Страница 44: ...talling the correct driver for your operating system Use Table 3 1 to quickly locate the installation instructions for your specific operating system The procedures in this section assume you are installing the driver from the CD provided If your computer does not have a CD ROM drive download the driver from Cisco s web site at http www cisco com public sw center sw wireless shtml Under Wireless S...

Страница 45: ... selecting My Computer Control Panel System and General The version of your computer s operating system is located under the System heading If you have Windows 95 Version B the version number ends with the letter B For Windows 95 Version A driver installation instructions go to the Windows 95 Version A section below For Windows 95 Version B driver installation instructions go to the Windows 95 Ver...

Страница 46: ... The default is A so if you extracted the files to the root directory on a floppy disk you do not have to enter a path If however you extracted the files to a directory on your hard drive you must enter the entire path for example C Win95 Step 9 Click OK Step 10 If you are prompted to insert the Windows 95 operating system disk click OK and do one of the following If the Windows 95 operating syste...

Страница 47: ...m is Windows 95 Version B follow these steps Step 1 Insert the Cisco Aironet Series Wireless LAN Adapters CD into your computer s CD ROM drive Step 2 Copy the Win95Driver exe file from the Win95 directory on the CD to a floppy disk or to a directory other than the root directory on your computer s hard drive Step 3 Remove the CD from your computer s CD ROM drive Step 4 Locate the Win95Driver exe f...

Страница 48: ...llation Disk click OK Step 13 If a windows appears indicating that the pcx500 sys file could not be found enter the same path that you entered in Step 9 and click OK Step 14 If you are prompted to insert the Windows 95 operating system disk click OK and do one of the following If the Windows 95 operating system files are installed on your computer they are usually located in the C Windows Options ...

Страница 49: ...k devices such as a PCMCIA Ethernet card dial up adapter VPN adapter docking station Ethernet card etc are already connected to your computer the new adapter cannot establish a network connection If your computer s operating system is Windows 98 follow these steps Step 1 After you insert the client adapter into your computing device Windows automatically detects it briefly opens the New Hardware F...

Страница 50: ...izard window opens and indicates that the installation is complete Click Finish Step 8 When prompted to restart your computer remove the CD and click Yes Step 9 When the computer restarts double click My Computer Control Panel and Network Step 10 Select the Cisco Systems wireless LAN adapter and click Properties Step 11 In the client adapter Properties window click the Advanced tab Step 12 Select ...

Страница 51: ...IRQs are listed in numerical order along the left side of the Resources window Write down the number of an IRQ that is not being used You will need this IRQ for Step 12 Step 3 On your computer desktop double click My Computer Control Panel and Devices Scroll down and select Pcmcia Click Startup select Automatic and click OK Note For PC cards also ensure that the Cardbus service is deselected Step ...

Страница 52: ...DHCP server When asked if you want to enable DHCP click Yes and OK If you are not connected to a DHCP server select Specify an IP address and enter the IP address subnet mask and default gateway address of your computer which can be obtained from your system administrator Click OK Step 16 When prompted to restart your computer remove the CD and click Yes The driver installation is complete Install...

Страница 53: ...the Device Manager window double click Network Adapters Step 12 Right click the Cisco Systems wireless LAN adapter Step 13 Click Properties Step 14 In the client adapter Properties window click the Advanced tab Step 15 In the Advanced window select Client Name Type your computer s unique client name in the Value dialog box Step 16 Select SSID Type your RF network s case sensitive SSID in the Value...

Страница 54: ... Series Wireless LAN Adapters CD into your computer s CD ROM drive Step 3 Double click My Computer Control Panel System the Device Manager tab and Network Adapters Step 4 Select the Cisco Aironet wireless LAN adapter Click Properties Step 5 In the client adapter Properties window click the Driver tab Step 6 Click the Update Driver button The Update Device Driver Wizard window appears Step 7 Select...

Страница 55: ...18 Select the Cisco Systems wireless LAN adapter Click Properties Step 19 In the client adapter Properties window click the Advanced tab Step 20 In the Advanced window select Client Name Type your computer s unique client name in the Value dialog box Step 21 Select SSID Type your RF network s case sensitive SSID in the Value dialog box Click OK Step 22 If you are not connected to a DHCP server dou...

Страница 56: ...ion below Determining Windows CE Version and Processor Type Step 1 Perform one of the following If your Windows CE device is a pocket PC ppc device select Start Settings the System tab About The Windows CE version and the processor type are displayed Go to Step 4 If your Windows CE device is a hand held hpc device select Start Settings Control Panel System Go to Step 2 Step 2 In the System Propert...

Страница 57: ...nd to finish setting up the partnership If you do not want to synchronize files and want to connect as a guest select No and click Next The screen indicates that you are connected as a guest Step 3 Insert the Cisco Aironet Series Wireless LAN Adapters CD into the laptop or PC s CD ROM drive Step 4 Use Windows Explorer to browse the CD and locate the aironet dll file and the htm help files in the d...

Страница 58: ...h the driver name set to Network card in Socket X If the driver name is set to anything other than a network card remove the client adapter reset the Windows CE device and reinsert the client adapter Step 11 Type aironet for the driver name and click OK The Windows CE device should configure the client adapter and the green LED on the adapter should blink If this does not happen remove the client ...

Страница 59: ...net Wireless LAN Adapters Software Configuration Guide for instructions on how to use each utility Windows CE 3 00 If your computer is running Windows CE 3 00 follow these steps Step 1 Use a serial or USB cable to connect your Windows CE device to a laptop or PC running Active Sync A message appears on the Windows CE device indicating that it is connecting to the host After the Windows CE device i...

Страница 60: ...he CD to the root directory called My Pocket PC or My Handheld PC on the Windows CE device Step 6 The File Conversion window appears indicating that some files may need to be converted Click OK Step 7 After the cab file is copied to the Windows CE device remove the CD from the laptop or PC and disconnect the Windows CE device Step 8 On your Windows CE device open File Explorer or Windows Explorer ...

Страница 61: ...or b Select the Name Servers tab and enter the primary and secondary DNS and WINS for your computer which can be obtained from your system administrator c Click OK Step 12 Select Start Programs Cisco Aironet Client Utility to open the Aironet Client Utility ACU Step 13 Select Client Name under Property Type your Windows CE device s unique client name in the Value dialog box Step 14 Select SSID und...

Страница 62: ...low these steps Step 1 After you insert the client adapter into your computing device insert the Cisco Aironet Series Wireless LAN Adapters CD into your computer s CD ROM drive Step 2 Go to the Linux directory on the CD Step 3 Type sh cwinstall and press Enter Step 4 When you are asked to select where you want the client utilities to be installed perform one of the following If you want the files ...

Страница 63: ...lready installed Card and Socket Services type y press Enter go to the directory where the file is installed and type make f airo_cs mk install Go to Step 12 Step 8 Type make config and press Enter Step 9 When you are prompted to respond to a series of questions press Enter to accept the default value for each question Note The default responses for each question are correct for most users Consult...

Страница 64: ... address where x is the number of your client adapter and IP address is your computer s IP address and press Enter If you want to set the IP address and manually set the broadcast address and subnet mask type ifconfig ethx IP address broadcast broadcast address netmask netmask where x is the number of your client adapter IP address is your computer s IP address broadcast address is the correspondi...

Страница 65: ...cOS 9 x Note Cisco Aironet PCI client adapters are not supported for use with Apple computers If you are using an Apple PowerBook G3 running MacOS 9 x follow these steps Step 1 Boot up your PowerBook Step 2 Insert the Cisco Aironet Series Wireless LAN Adapters CD into your computer s CD ROM drive The Cisco pc3x0 icon appears on the desktop Step 3 Double click the Cisco pc3x0 icon The Cisco pc3x0 w...

Страница 66: ...s Step 12 Make sure the name of the correct wireless LAN adapter appears in the Connect via dialog box If it does not click the up or down arrow on the right side of the Connect via dialog box and select the correct adapter Step 13 Close the AppleTalk window Step 14 Click the apple shaped icon in the top left corner of the desktop Step 15 Select Control Panels TCP IP The TCP IP window appears Step...

Страница 67: ...rs Step 23 Under Radio make sure that radio status is on If it is off click the Turn radio on button Step 24 Perform one of the following If your computer is in an infrastructure network select Computer to base station in the Network subwindow If your computer is in a peer to peer ad hoc network select Computer to computer in the Network subwindow Step 25 Type your RF network s case sensitive SSID...

Страница 68: ...ration Guide for instructions After you have installed the appropriate driver for your computer s operating system you can install the Aironet Client Utility ACU Link Status Meter LSM and Client Encryption Manager CEM utilities ACU allows you to configure the client adapter enable server based authentication and enable the Wired Encryption Privacy WEP feature LSM provides troubleshooting and statu...

Страница 69: ...ecurity by using WEP keys Refer to the Cisco Aironet Wireless LAN Adapters Software Configuration Guide for instructions on setting WEP keys using CEM and enabling WEP through ACU If you select LEAP LEAP is enabled on your client adapter provided an EAP enabled RADIUS server is running on your network After LEAP is enabled and your computer is rebooted your client adapter authenticates to the RADI...

Страница 70: ...ter is authenticated and assigned a session based WEP key provided your client adapter is configured to associate to an EAP enabled Access Point Step 9 Refer to the Cisco Aironet Wireless LAN Adapters Software Configuration Guide for instructions on how to use each utility Note Icons are automatically added to the desktop when you install the client utilities If you wish to remove these icons from...

Страница 71: ...tom of the ACU screen indicates that your client adapter is associated to its Access Point If your computer s operating system is Linux go to the directory where the utilities were installed and type acu to open ACU If the installation was successful the bottom left corner of the Aironet Client Utility screen indicates that your client adapter is associated to its Access Point If your computer s o...

Страница 72: ...led through the client utilities not during the installation of the utilities For information on enabling LEAP and verifying authentication for client adapters that are used with these operating systems refer to the Cisco Aironet Wireless LAN Adapters Software Configuration Guide Note If your installation was unsuccessful or you experienced problems during or after driver installation refer to Cha...

Страница 73: ...wing topics are covered in this section Accessing the Latest Troubleshooting Information page 4 2 Using the Indicator LEDs page 4 2 Problems after Installing the Driver page 4 3 Problems Obtaining an IP Address in Windows CE page 4 7 Problems Associating to the Access Point page 4 8 Problems Authenticating to the Access Point page 4 8 Problems Connecting to the Network page 4 8 Removing the Driver...

Страница 74: ... LED lights when the client adapter is receiving power and blinks slowly when the adapter is linked with the network Link Activity LED amber This LED blinks quickly when the client adapter is receiving or transmitting data and blinks in a repeating pattern to indicate an error condition Table 4 1 interprets the LED operating messages Table 4 1 LED Operating Messages Green LED Amber LED Condition O...

Страница 75: ...epeatedly freezes at the network login screen the green LED does not blink to indicate that the adapter is active etc Client Adapter Recognition Problems If your client adapter is not being recognized by your computer s PCMCIA adapter check your computer s BIOS and make sure that the PC card controller mode is set to PCIC compatible Note A computer s BIOS varies depending on the manufacturer For s...

Страница 76: ...as shipped with your Windows CE device or obtain them from the device manufacturer Then use Windows Explorer to copy these files into the Windows directory of the Windows CE device and reinstall the driver following the instructions in the Installing the Driver for Windows CE section on page 3 18 If you are using Windows CE 3 00 obtain the mfcce300 dll file from the device manufacturer use Windows...

Страница 77: ... resource problem exists If a problem is indicated click the Resources tab Step 5 Deselect the Use automatic settings checkbox Step 6 Under Resource Settings or Resource Type click Input Output Range Step 7 Look in the Conflicting Device list at the bottom of the screen If it indicates that the range is being used by another device click the Change Setting button Step 8 Scroll through the ranges i...

Страница 78: ...evice list at the bottom of the screen If it indicates that the range is being used by another device click the Change Setting button Step 7 Scroll through the ranges in the Value dialog box and select one that does not conflict with another device The Conflict Information window at the bottom of the screen indicates if the range is already being used Step 8 Click OK Step 9 Under Resource Settings...

Страница 79: ...ample if range 0100 013F is followed by 0170 0177 in the list then 0140 0169 is an available range you will need it for Step 13 Step 7 Double click My Computer Control Panel and Network Step 8 Click the Adapters tab and select the Cisco Aironet wireless LAN adapter Step 9 Click Properties Step 10 Select Interrupt under Property Step 11 Select the number of the unused interrupt from Step 4 in the V...

Страница 80: ...l If the client adapter still fails to establish contact refer to the Obtaining Technical Assistance section on page xvii for technical support information Problems Authenticating to the Access Point If your client adapter is a 40 bit card and LEAP is enabled the adapter can associate to but not authenticate to Access Points using 128 bit encryption To authenticate to an Access Point using 128 bit...

Страница 81: ... you experience difficulty while installing the driver for your computer s operating system you may want to abort the installation procedure and start over However before you attempt to install the driver again you must first remove any part of the driver that you may have already installed Table 4 2 enables you to quickly locate the instructions for removing a driver for your specific operating s...

Страница 82: ...ted up Step 2 Right click the WepStat icon in the system tray on your desktop This icon looks like two connected computers Step 3 Click Terminate Step 4 Insert the Cisco Aironet Series Wireless LAN Adapters CD into your computer s CD ROM drive Step 5 Open Windows Explorer and find the Utilities RmWep directory on your computer s CD ROM drive Step 6 Double click the RmWep exe file Step 7 Minimize W...

Страница 83: ... for Windows NT Step 1 Make sure the previous client adapter is in your computer and the computer is booted up Step 2 Right click the WepStat icon in the system tray on your desktop This icon looks like two connected computers Step 3 Click Terminate Step 4 Insert the Cisco Aironet Series Wireless LAN Adapters CD into your computer s CD ROM drive Step 5 Open Windows Explorer and find the Utilities ...

Страница 84: ... Step 1 Make sure the previous client adapter is in your computer and the computer is booted up Step 2 Right click the WepStat icon in the system tray on your desktop This icon looks like two connected computers Step 3 Click Terminate Step 4 Insert the Cisco Aironet Series Wireless LAN Adapters CD into your computer s CD ROM drive Step 5 Open Windows Explorer Step 6 Click Tools Folder Options and ...

Страница 85: ...ter Click Next Step 19 Click Yes I want to uninstall this device Click Next Step 20 Click Finish Step 21 Shut down your computer Step 22 Remove the client adapter Step 23 Go to the Inserting the Client Adapter into a Computing Device section on page 3 2 for instructions on inserting your new client adapter and installing the latest driver Removing a Driver Other Than the 6 10 Driver To uninstall a...

Страница 86: ...e from the path indicated Step 9 Restart your computer Removing the Driver for Windows NT Step 1 Double click My Computer Control Panel and Network Step 2 In the Network window click the Adapters tab Step 3 Select the Cisco Systems wireless LAN adapter Step 4 Click Remove Step 5 When asked if you wish to continue click Yes and Close Step 6 When prompted to restart your computer click Yes Operating...

Страница 87: ...evice Click Next Step 6 From the Devices list select the Cisco Systems wireless LAN adapter Click Next Step 7 Click Yes I want to uninstall this device Click Next Step 8 Click Finish Step 9 Open Windows Explorer Step 10 Click Tools Folder Options and View Step 11 Under Hidden files and folders make sure Show hidden files and folders is selected Click OK Step 12 Go to C Windows Inf and double click...

Страница 88: ...dapter has been uninstalled The registry entries but no files are removed and the system returns to the point at which the files have just been copied to the Windows CE device Removing the Driver for Windows CE 3 00 Step 1 Eject the client adapter and remove it from the Windows CE device Step 2 Select Start Settings Control Panel Remove Programs on a hand held device or Start Settings System tab R...

Страница 89: ...en the Cisco Wireless LAN Adapter Software screen appears click Continue The Install window appears Step 4 In the top left corner of the Install window click on the Easy Install pull down menu and select Custom Remove Step 5 Select the Application driver and help files for Power Macintosh checkbox Step 6 Click the Remove button Step 7 When a window appears indicating that the removal cannot occur ...

Страница 90: ... latest drivers at http www cisco com public sw center sw wireless shtml Under Wireless Software Products Cisco Aironet Drivers and Utilities select your computer s operating system and copy the appropriate driver to your hard drive or to a floppy disk Use Table 4 3 to quickly locate the instructions to upgrade the driver for your specific operating system Table 4 3 Updating the Driver Instruction...

Страница 91: ...ears Click Next Step 8 Select Search for a better driver than the one your device is using now Recommended and click Next Step 9 Select the location of the new driver floppy disk drive or specify a location deselect the other options enter the full path to the new driver if you selected to specify a location and click Next Step 10 A message appears indicating that the system is ready to install th...

Страница 92: ... Panel System the Hardware tab Device Manager and Network Adapters Step 3 Select the Cisco Systems wireless LAN adapter Step 4 Select the Driver tab Step 5 Click the Update Driver button Step 6 The Update Device Driver Wizard window appears Click Next Step 7 Select Search for a suitable driver for my device Recommended and click Next Step 8 Select the location of the new driver floppy disk drive o...

Страница 93: ...roperties Step 5 Select the Driver tab Step 6 Click the Update Driver button The Update Device Driver Wizard window appears Step 7 Select Specify the location of the driver Advanced and click Next Step 8 Select Search for a better driver than the one your device is using now Recommended and click Next Step 9 Select the Specify a location checkbox deselect the other options enter the full path to t...

Страница 94: ... the Windows CE device This causes the existing driver to unload from memory Step 2 Copy the new dll file to the Windows directory Step 3 Insert the client adapter The new dll file is used cab Files If your new driver has a cab extension follow these steps Step 1 Copy the new cab file to your Windows CE device Step 2 Eject the client adapter and remove it from the Windows CE device This causes the...

Страница 95: ...ar gz and pressing Enter Step 4 Type make f filename mk install for example make f airo_cs mk install and press Enter The driver upgrade is complete and the old driver is overwritten by the new one Upgrading the Driver for MacOS 9 x Step 1 Make sure your client adapter is installed in your computer Step 2 Drag and drop the new driver and enablers into the System folder Step 3 When a dialog box app...

Страница 96: ... provided the card is not being used that is the client utility is not running and the card is not selected in the AppleTalk and TCP IP control panels Removing a PCI Client Adapter Because PCI client adapters are installed inside desktop computers which are not designed for portable use you should have little reason to remove the adapter However instructions are provided below in case you ever nee...

Страница 97: ...ters CD into your computer s CD ROM drive Step 3 Select Start Run and enter the following path where D is the letter of your CD ROM drive D Utilities ACU setup exe Step 4 When the Welcome screen appears select Remove and click Next Step 5 When asked if you want to completely remove the selected application click Yes Step 6 If you receive a message indicating that a file was detected that may no lo...

Страница 98: ...pter 4 Troubleshooting and Routine Procedures Uninstalling the Client Utilities and the Aironet Client Utility Setup Program 4 26 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

Страница 99: ...echnical Specifications This appendix provides technical specifications for the Cisco Aironet Wireless LAN Adapters The following topics are covered in this section Physical Specifications page A 2 Radio Specifications page A 3 Power Specifications page A 6 Safety and Regulatory Compliance page A 7 ...

Страница 100: ...ions Size PC card 4 5 in L x 2 1 in W x 0 2 in H 11 3 cm L x 5 4 cm W x 0 5 cm H LM card 3 4 in L x 2 1 in W x 0 2 in H 8 6 cm L x 5 4 cm W x 0 5 cm H PCI client adapter 5 8 in L x 3 2 in W x 0 5 in H 14 7 cm L x 8 1 cm W x 1 3 cm H Weight PC card and LM card 1 3 oz 0 037 kg PCI client adapter 4 6 oz 0 13 kg Enclosure PC card Extended Type II PC card LM card Standard Type II PC card with RF connec...

Страница 101: ...kV human body model Radio Specifications Type Direct Sequence Spread Spectrum IEEE 802 11b compliant Power output 100 mW 20 dBm 50 mW 17 dBm 30 mW 15 dBm 20 mW 13 dBm 350 series client adapters only 15 mW 12 dBm 340 series client adapters only 5 mW 7 dBm 1 mW 0 dBm Note 30 mW is the maximum power level supported by 340 series client adapters Note Check page C 4 for limitations on radiated power EI...

Страница 102: ...ation Binary Phase Shift Keying BPSK 1 Mbps Quaternary Phase Shift Keying QPSK 2 Mbps Complementary Code Keying CCK 5 5 and 11 Mbps Receiver sensitivity 350 series client adapters 94 dBm 1 Mbps 91 dBm 2 Mbps 89 dBm 5 5 Mbps 85 dBm 11 Mbps 340 series client adapters 90 dBm 1 Mbps 88 dBm 2 Mbps 87 dBm 5 5 Mbps 83 dBm 11 Mbps Receiver delay spread multipath 500 ns 1 Mbps 400 ns 2 Mbps 300 ns 5 5 Mbps...

Страница 103: ...mbers assume the use of a snap on antenna with the LM card 340 series client adapters Outdoor 1500 ft 457 2 m 1 Mbps 1200 ft 365 8 m 2 Mbps 800 ft 243 8 m 5 5 Mbps 400 ft 121 9 m 11 Mbps Indoor 300 ft 91 4 m 1 Mbps 225 ft 68 6 m 2 Mbps 150 ft 45 7 m 5 5 Mbps 100 ft 30 5 m 11 Mbps Note The above range numbers assume the use of a snap on antenna with the LM card Antenna PC card Integrated diversity ...

Страница 104: ...es PC card and LM card Typically 450 mA 20 dBm 350 series PCI client adapter Typically 550 mA 20 dBm 340 series PC card and LM card Typically 350 mA 15 dBm 340 series PCI client adapter Typically 450 mA 15 dBm Sleep mode steady state 350 series PC card and LM card Typically 15 mA 350 series PCI client adapter Typically 115 mA 340 series PC card and LM card Typically 15 mA 340 series PCI client ada...

Страница 105: ... Amendments 1 4 with all deviations EN 60950 Second Ed including Amendments 1 4 EMI and susceptibility FCC Part 15 107 15 109 Class B ICES 003 Class B Canada CISPR 22 Class B AS NZS 3548 Class B VCCI Class B EN 50082 1 Radio approvals FCC Part 15 247 Canada RSS 139 1 RSS 210 Japan Telec 33A RF exposure Europe ETS 300 328 OET 65C RSS 102 ANSI C95 1 Table A 1 Technical Specifications for the Cisco A...

Страница 106: ...Appendix A Technical Specifications A 8 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

Страница 107: ... 0795 01 A P P E N D I X B Translated Safety Warnings This appendix provides translations of the safety warnings that appear in this publication The following topics are covered in this section Explosive Device Proximity Warning page B 2 Warning for Laptop Users page B 3 ...

Страница 108: ...n oen Attention Ne jamais utiliser un équipement de réseau sans fil à proximité d un détonateur non blindé ou dans un lieu présentant des risques d explosion sauf si l équipement a été modifié à cet effet Warnung Benutzen Sie Ihr drahtloses Netzwerkgerät nicht in der Nähe ungeschützter Sprengkapseln oder anderer explosiver Stoffe es sei denn Ihr Gerät wurde eigens für diesen Gebrauch modifiziert u...

Страница 109: ... 1 standards it is recommended when using a laptop with a PC card client adapter that the adapter s integrated antenna is positioned more than 2 inches 5 cm from your body or nearby persons during extended periods of transmitting or operating time If the antenna is positioned less than 2 inches 5 cm from the user it is recommended that the user limit exposure time Waarschuwing In het kader van een...

Страница 110: ...périodes de transmission ou de fonctionnement Si l utilisateur se trouve à moins de 5 cm de l antenne il est préférable de limiter le temps d exposition Warnung In Übereinstimmung mit den in den Sicherheitsstandards ANSI C95 1 verzeichneten Höchstwerten für den Kontakt mit Radiofrequenz RF wird für die Benutzung eines Laptops mit PC Adapterkarten für Clients empfohlen bei längerer Inbetriebnahme o...

Страница 111: ...orpo ou de pessoas na vizinhança durante longos períodos de tempo de transmissão ou operação Se a antena estiver posicionada a menos de 5 cm do utilizador recomenda se que o utilizador limite o tempo de exposição Advertencia Para cumplir los límites de exposición a radiofrecuencia RF que se establecen en la norma ANSI C95 1 al utilizar un equipo portátil con un adaptador cliente de tarjeta PC sitú...

Страница 112: ...Appendix B Translated Safety Warnings Warning for Laptop Users B 6 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

Страница 113: ...or the Cisco Aironet Wireless LAN Adapters The following topics are covered in this section Manufacturers Federal Communication Commission Declaration of Conformity Statement page C 2 Department of Communications Canada page C 3 European Community Switzerland Norway Iceland and Liechtenstein page C 4 Declaration of Conformity for RF Exposure page C 6 Guidelines for Operating Cisco Aironet Wireless...

Страница 114: ... device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment g...

Страница 115: ...is Class B Digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada This device complies with Class B Limits of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This de...

Страница 116: ...ean Community Switzerland Norway Iceland and Liechtenstein C 4 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 EuropeanCommunity Switzerland Norway Iceland and Liechtenstein Declaration of Conformity with Regard to the R TTE Directive 1999 5 EC ...

Страница 117: ...European Community Switzerland Norway Iceland and Liechtenstein The Declaration of Conformity related to this product can be found at the following URL http www ciscofax com For the 340 series the following standards were applied Radio ETS 300 328 EMC ETS 300 826 Safety EN 60950 The following CE mark is affixed to the 340 series equipment 49325 ...

Страница 118: ...icense for operation For more details contact Cisco Corporate Compliance Note Combinations of power levels and antennas resulting in a radiated power level of above 100 mW equivalent isotropic radiated power EIRP are considered as not compliant with the above mentioned directive and are not allowed for use within the European community and countries that have adopted the European R TTE directive 1...

Страница 119: ...ines for Operating Cisco Aironet Wireless LAN Adapters in Japan Guidelines for Operating Cisco Aironet Wireless LAN Adapters in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet Wireless LAN Adapters in Japan These guidelines are provided in both Japanese and English Japanese Translation 03 5219 6000 43768 ...

Страница 120: ...io stations and unlicensed specified low power radio stations used in factory production lines 1 Before using this equipment make sure that no premises radio stations or specified low power radio stations of RF ID are used in the vicinity 2 If this equipment causes RF interference to a premises radio station of RF ID promptly change the frequency or stop using the device contact the number below a...

Страница 121: ...ecifications for 5 5 and 11 Mbps wireless LANs A Access Point A wireless LAN data transceiver that uses radio waves to connect a wired network with wireless stations Ad Hoc Network A wireless network composed of stations without Access Points Associated A station is configured properly to allow it to wirelessly communicate with an Access Point B BOOTP Boot Protocol A protocol used for the static a...

Страница 122: ...device Data rates are measured in megabits per second Mbps dBi A ratio of decibels to an isotropic antenna that is commonly used to measure antenna gain The greater the dBi value the higher the gain and the more acute the angle of coverage DHCP Dynamic host configuration protocol A protocol available with many operating systems that automatically issues IP addresses within a specified range to dev...

Страница 123: ...or 1000 Mbps depending on the physical layer used F File Server A repository for files so that a local area network can share files mail and programs G Gateway A device that connects two otherwise incompatible networks together GHz Gigahertz One billion cycles per second A unit of measure for frequency I IEEE Institute of Electrical and Electronic Engineers A professional society serving electrica...

Страница 124: ...g user information with a transmitter s carrier signal Multipath The echoes created as a radio signal bounces off of physical objects P Packet A basic message unit for communication across a network A packet usually includes routing information data and sometimes error detection information Q Quadruple Phase Shift Keying A modulation technique used by IEEE 802 11 compliant wireless LANs for transm...

Страница 125: ...nas with a unique connector to prevent attachment of non approved antennas to radios S Spread Spectrum A radio transmission technology that spreads the user information over a much wider bandwidth than otherwise required in order to gain benefits such as improved interference tolerance and unlicensed operation SSID Service Set Identifier A unique identifier that stations must use to be able to com...

Страница 126: ...Glossary 6 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

Страница 127: ...cribed 1 6 uninstalling 4 25 antennas placement 1 10 safety guidelines 2 3 specifications A 5 used with client adapters 1 4 authentication described 1 6 to 1 7 verifying 3 34 C Canadian compliance statement C 3 Card and Socket Services 2 5 3 24 to 3 25 caution defined xiii Cisco Connection Online CCO xvii to xviii Client Encryption Manager CEM described 3 30 client utilities icons 3 32 installing ...

Страница 128: ...ibed 1 6 to 1 7 enabling 3 30 to 3 33 F FCC declaration of conformity statement C 2 to C 3 safety compliance statement 2 2 H host devices 1 2 2 5 I I O range 4 4 interference 2 6 C 7 to C 8 interrupt request IRQ 4 4 L LEAP described 1 6 to 1 7 enabling 1 6 3 30 to 3 33 LEDs 1 5 4 2 to 4 3 Link Activity LED 4 2 Link Integrity Power LED 4 2 Link Status Meter LSM described 3 30 link test 1 11 Linux d...

Страница 129: ... 2 to 3 4 removing 4 24 PCI client adapter antenna 1 4 description 1 2 inserting into computing device 3 4 to 3 5 removing 4 24 peer to peer wireless LAN 1 8 power specifications A 6 R radio description 1 3 specifications A 3 to A 5 RADIUS servers 1 6 1 7 recognition problems 4 3 regulatory compliance specifications A 7 information C 1 to C 8 related publications xvi resource conflicts resolving i...

Страница 130: ...ocedures 4 2 to 4 8 U unpacking the client adapter 2 4 W warnings xiii to xv 2 3 B 2 to B 5 WEP keys 1 5 WepStat icon 3 33 Windows 2000 installing driver 3 14 to 3 15 removing 6 10 driver 4 12 to 4 13 removing driver other than 6 10 4 15 updating driver 4 20 Windows 95 determining version 3 7 installing driver 3 7 to 3 11 removing 6 10 driver 4 10 to 4 11 removing driver other than 6 10 4 13 to 4 ...

Страница 131: ... to 3 17 removing driver other than 6 10 4 13 to 4 14 updating driver 4 21 Windows NT installing driver 3 13 to 3 14 removing 6 10 driver 4 11 to 4 12 removing driver other than 6 10 4 14 updating driver 4 19 wireless infrastructure 1 9 workstations defined 1 3 in wireless infrastructure 1 9 positioning 1 10 to 1 11 ...

Страница 132: ...Index 6 Cisco Aironet Wireless LAN Adapters Hardware Installation Guide OL 0795 01 ...

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