Recording Softkeys Available on the Phone
Recording Mode in Server
Record
PauseRec
StopRec
ResumeRec
The recording only starts when your user presses the
Record
softkey. Your
user sees a message when recording state changes.
On Demand with User
Initiated Start
During a recording, your user sees different icons which depend on the recording state. The icons are displayed
on the Calls screen and also on the line key on which the user is recording a call.
Table 48: Recording Icons
Meaning
Icon
Recording in progress
Recording in progress (8811)
Recording paused
Recording paused (8811)
Before you begin
Access the phone administration web page. See
Access the Phone Web Interface, on page 104
.
Procedure
Step 1
Select
Voice
>
Phone
.
Step 2
In the
Supplementary Services
section, click
Yes
or click
No
to enable or to disable the
Call Recording
Serv
parameter.
You can configure this parameter in the phone configuration XML file (cfg.xml) by entering a string in this
format:
<Call_Recording_Serv ua="na">Yes</Call_Recording_Serv>
Options: Yes and No
Default: No
Step 3
(Optional) In the
Programmable Softkeys
section, to enable softkeys, add a string in this format in the
Connected Key List
and
Conferencing Key List
fields.
crdstart;crdstop;crdpause;crdresume
Step 4
Click the
Ext(n)
tab that requires call recording.
Step 5
In the
SIP Settings
section, in the
Call Recording Protocol
, select
SIPREC
as the call recording protocol.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
243
Cisco IP Phone Configuration
Enable Remote Call Recording with SIP REC
Содержание 8800 Series
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