•
Silence an Incoming Call with Ignore Soft Key, on page 199
•
Move an Active Call from a Phone to Other Phones (Locations), on page 199
•
Sync the Block Caller ID Feature with the Phone and the BroadWords XSI Server, on page 202
•
Enable Viewing BroadWorks XSI Call Logs on a Line , on page 203
•
Enable Feature Key Sync, on page 206
•
DND and Call Forwarding Status Sync, on page 207
•
Executives and Assistants, on page 210
•
Configure Priorities for Voice and Video Data, on page 214
•
Enable End-of-Call Statistics Reports in SIP Messages, on page 216
•
•
Select the Line Key LED Behavior, on page 221
•
Set Up a Phone for Remote SDK, on page 225
Phone Features and Setup Overview
After you install Cisco IP Phones in your network, configure their network settings, and add them to Third-Party
Call Control System, you must use the Third-Party Call Control System to configure telephony features,
optionally modify phone templates, set up services, and assign users.
You can modify additional settings for the Cisco IP Phone from Third-Party Call Control Configuration Utility.
Use this web-based application to set up phone registration criteria and calling search spaces, to configure
corporate directories and services, and to modify phone button templates, among other tasks.
Cisco IP Phone User Support
If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users
in your network or company. It is important to provide current and thorough information to end users.
To successfully use some of the features on the Cisco IP Phone (including Services and voice message system
options), users must receive information from you or from your network team or must be able to contact you
for assistance. Make sure to provide users with the names of people to contact for assistance and with
instructions for contacting those people.
We recommend that you create a web page on your internal support site that provides end users with important
information about their Cisco IP Phones.
Consider including the following types of information on this site:
• User guides for all Cisco IP Phone models that you support
• Information on how to access the Cisco Unified Communications Self Care Portal
• List of features supported
• User guide or quick reference for your voicemail system
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
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Cisco IP Phone Configuration
Phone Features and Setup Overview
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