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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Device Logs
8-14
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12457-01
Device Logs
The Device Logs area on a phone’s web page provides information you can use to
help monitor and troubleshoot the phone.
•
Console Logs—Includes hyperlinks to individual log files. The console log
files include debug and error messages received on the phone.
•
Core Dumps—Includes hyperlinks to individual dump files.
Rx tokenDrop
Total number of packets dropped due to lack of
resources (for example, FIFO overflow)
Tx excessDefer
Total number of packets delayed from transmitting due
to medium being busy
Tx lateCollision
Number of times that collisions occurred later than 512
bit times after the start of packet transmission
Tx totalGoodPkt
Total number of good packets (multicast, broadcast,
and unicast) received by the phone
Tx Collisions
Total number of collisions that occurred while a packet
was being transmitted
Tx excessLength
Total number of packets not transmitted because the
packet experienced 16 transmission attempts
Tx broadcast
Total number of broadcast packets transmitted by the
phone
Tx multicast
Total number of multicast packets transmitted by the
phone
Neighbor Device ID
Identifier of a device connected to this port
Neighbor IP Address
IP address of the neighbor device
Neighbor Port
Neighbor device port to which the phone is connected
Table 8-4
Access Area and Network Area Items (continued)
Item
Description