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Cisco AS5400 Universal Gateway Chassis Installation Guide
OL-2847-02 0A
Preface
Related Documentation
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco
TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC
Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These
classifications are assigned when severe network degradation significantly impacts business operations.
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer
automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support
services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network
Supported Accounts (NSA). When you call the center, please have available your service agreement
number and your product serial number.
Related Documentation
This guide describes how to install and maintain the Cisco AS5400 universal gateway chassis. You will
also need the following publications to configure the universal gateway:
•
Refer to the Cisco AS5400 Universal Gateway Regulatory Compliance and Safety Information guide
to familiarize yourself with safety guidelines.
•
Use the Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide to install,
replace, and troubleshoot cards and modules.
• Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide for
basic software configuration instructions.
•
Refer to the appropriate Cisco IOS software configuration guides, command reference publications,
Dial Solutions Configuration Guide , and the Dial Solutions Command Reference for more advanced
configuration topics. These publications are available on the Documentation CD-ROM that came
with your universal gateway, on the World Wide Web from Cisco’s home page, or you can order
printed copies.
New Hardware Features
A description of new hardware features available after the release of this document can be found at the
following URL:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5400/index.htm