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Appendix C — Troubleshooting
Problem
Possible Solution
No Power
• Check power cord connections.
• Confirm that there is power at the outlet.
No Live Video
• Check camera video cable and connections.
• Check monitor video cable and connections.
• Confirm that the camera has power.
• Check camera lens settings.
Live Video Very Bright
If a cable is attached to the “Loop” connector, make certain
it is connected to a properly terminated device.
Cannot Set Network Settings
Make certain you have a Premium Model.
REC LED is Lit but DVR is
not recording
Unit will only record video based on the parameters such as
schedule and events defined during configuration. Red REC
LED indicates the DVR is ready to record.
DVR has stopped recording
If hard disk drive is full, you will either need to delete video
or set the DVR to the Overwrite Mode.
DVR displays an error
message stating that the last
recorded image date and time
is later than the current date
and time setting of the DVR.
The DVR will automatically reset the time and date of the
unit, according to the time and date of the last recorded
image. If this is not the correct time and date, reset the time
and date manually. If the correct time and date is earlier
than the last recorded image, any video with a later time and
date will be lost when resetting the correct time and date.
