CHINESPORT Spa - ITALIA
mod.14-2014.03.17-14.30-001-ml.docx
15
/
44
GB
6
TROUBLESHOOTING
The equipment has undergone heavy-duty tests; no significant breaks and/or failures were reported. If
the equipment does not work, refer to the troubleshooting table below.
Problem
Cause
Solution
VERTICALIZATION
– LIFTING
(electric version)
Verticalization not working
Lift not working (LT2)
Connectors disconnected or improperly
plugged in
Check the connections
Overload shutdown
Do not exceed maximum capacity
No power
Check the connection to the mains/power
voltage
Flat battery
Use the battery charger supplied
Emergency button ON
Rotate the emergency button to disable it
Handswitch
– Footswicth actuator failure Replace
Main protection fuse burnt out
Contact the service centre
Verticalization actuator or gearcase or
handswitch not working
Contact the service centre
In LT2 model the board or the table
lifting unit are not in the position
recommended for a safe use
See the section 4.3.1 in this booklet
VERTICALIZATION
(gas version)
Verticalization not working
Gas springs not working or out of
calibration
Contact the service centre
Control or cables faulty or out of
calibration
In case the troubleshooting table does not solve your fail, you can open a service ticket means website
ATTENTION:
Before calling our technical support, be sure to have your
SERIAL NUMBER
or the
“
Code
”
and
“
Article
”
to hand: you can find it on the product label located on the equipment (as shown in the facsimile below);
or the transport document / invoice number. This identification number helps reduce waiting times and
improves service quality.
NOTE:
The equipment in need of repair at
Chinesport premises must carry the “AUTHORIZATION
NUMBER” on the package. This identification number, to be required from the Technical
Assistance Service, helps reduce waiting times and improves service quality.
Alternatively, you can contact the technical support by email ([email protected]), for
users without internet connection it’s possible to send a fax (0432 621 698) or phone (0432 621
699), but the timing of response could be longer.
SERIAL NUMBER