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For technical questions, please call 1-800-444-3353.
SKU 67097
Troubleshooting
Problem
Possible Causes
Likely Solutions
Tool will not start
Battery Pack needs charging.
1.
Battery Pack not properly seated.
2.
Connection to Battery pack
3.
damaged.
Charge Battery Pack.
1.
Check that Battery Pack is fully inserted
2.
into tool so that it snaps into place.
Check that the terminals inside the tool
3.
are not bent or missing. Have repaired by
a qualified technician if needed.
Tool operates slowly
Battery Pack needs charging.
1.
Job is for a more powerful tool.
2.
Charge Battery Pack.
1.
Use a stronger powered tool.
2.
Performance
decreases over time
Accessory dull or damaged.
1.
Keep cutting accessories sharp.
1.
Replace as needed. Replace sandpaper
when it becomes worn or torn.
Excessive noise or
rattling
Internal damage or wear. (Carbon
brushes or bearings, for example.)
Have technician service tool.
Overheating
Forcing tool to work too fast.
1.
Accessory misaligned.
2.
Accessory dull or damaged.
3.
Blocked motor housing vents.
4.
Allow tool to work at its own rate.
1.
Check and correct alignment of
2.
accessory.
Keep cutting accessories sharp.
3.
Replace as needed.
Wear ANSI-approved safety goggles and
4.
NIOSH-approved dust mask/respirator
while blowing dust out of motor using
compressed air.
Follow all safety precautions whenever diagnosing or servicing the
tool. Disconnect power supply before service.