V1.1, June 08, 2021
Companion Plus User Manual
© Copyright 2021 Cheelcare
TM
. All rights reserved.
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Maintenance Schedule
Task
How
Often?
How?
Check wheel
Weekly
Clean dirt from the wheel and check tire tread.
Check fastening
screws
Weekly
Inspect fasteners visually for any damage. Check that
all connections are tightened properly.
Clean Companion
Plus exterior
Monthly
Clean using a soft cloth dipped in soap and water; do
not use hoses and/or pressure washers.
Check brake pad wear
Every 6
Months
Check for effective braking by squeezing the brake
lever. Have an authorised service provider check or
replace brake pads.
Professional
Companion Plus
inspection
Yearly
Have an authorised professional service provider
check the device.
Replace tires
As
necessary
Have an authorised professional service provider
replace the tires.
Troubleshooting Guide
The device is not powering ON:
•
Make sure that you turned ON the power with your key and pressed the orange power
button on top of the digital display.
•
Ensure that the battery is fully charged (charger indicates a GREEN light).
The front wheel slips
– spins in place:
•
The front wheel is too far from your wheelchair. Adjust the Companion Unit so that the
front wheel is as close as possible to the footrest. The Power Unit should be almost
vertical when the Companion Plus is attached to your wheelchair.
•
When driving uphill, lean forward in your wheelchair to shift your center of gravity
forward.
•
Check the tire tread and replace it if it is too worn. Contact your local vendor or
Cheelcare for service.
•
Always start slow in Speed Mode 1.
