V1.1, June 08, 2021
Companion Plus User Manual
© Copyright 2021 Cheelcare
TM
. All rights reserved.
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Companion Plus Maintenance
Your Companion Plus has been carefully designed for optimal performance. To ensure its long-
lasting service and to prolong its lifespan, the following maintenance tasks and general
precautions must be followed. It is strongly recommended to perform periodic maintenance and
safety checks on your Companion Plus by following these steps. Improper maintenance may
cause failure and invalidate the product warranty.
Battery and Charging
1. Do not let the battery discharge completely. When the system indicates a low battery,
charge the battery as soon as possible.
2. Only use the charger provided with your Companion Plus.
3. Do not insert anything but the included charger into the charging port of your Companion
Plus as this may cause unit damage and/or personal injury.
4. When not in use, your Companion Plus should be kept in a dry environment at a room
temperature in a range of 10°C to 25°C/50°F - 77°F. Using or storing your Companion
Plus beyond the recommended temperature range may shorten the battery life.
5.
If your Companion Plus is not going to be used for a long period of time, make sure it is
still being fully charged every two months in order to avoid damage due to
“deep
discharge”.
Cleaning and Overall Care
1.
Always ensure your Companion Plus is powered OFF and the charger is unplugged
before cleaning to prevent damage and the risk of electric shock.
2. The exterior frame and wheel can be cleaned using a soft cloth dipped in non-abrasive
soap and water.
3.
Do not use high pressure washers like a hose or water gun. Never submerge the
entire Companion Plus under water.
4. Store the device indoors in dry conditions. Keeping your Companion Plus in an outdoor
environment with strong sunlight may cause the finish to fade more quickly or cause
other deterioration.
5. It is recommended to regularly perform small maintenance tasks such as tightening
screws and aligning handlebars to keep your Companion Plus safe and in top shape.
Please contact Cheelcare for any significant maintenance issues or for any problems
you are unable to solve.
6.
Do not disassemble the Power Unit. The device's internal structure is very precise
and can be easily damaged unless handled by authorized service professionals. The
manufacturer is not responsible for any personal injury or property damage caused by
total or partial disassembly of the Power Unit.
