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CPI User Manual for eConnect PDU and Electronic Lock Kit 02/20.v2 56
USING THE APPLICATION PROGRAMING INTERFACE (API)
Refer to this link to get API instructions ( www.chatsworth.com/en-us/power-
management/resources/design-tools/software
)
USING THE COMAND LINE INTERFACE (CLI)
The Command line allows you to make a direct c
onnection to the computer. You’ll need a
console serial cable to connect between the computer and the PDU (Go to page 5 for
console location on PDU controller). Refer to this link for a list of commands
(
www.chatsworth.com/en-us/power-management/resources/design-tools/software )
TROUBLESHOOTING GUIDE
Local display is blank:
• Check the PDU status LED.
• Make sure the PDU is plugged into a live source.
• Timeout feature might be activated, press the middle button.
Receptacle has no power:
• Check the circuit breaker for the branch. If necessary, switch it off then back on and
recheck. (Note that all equipment connected to the branch will lose power.)
• Check power at the source.
• If problem persists, the Main Controller Module must be replaced. (See Replacement
instructions on
page 57 )
PDU cannot establish Link to another PDU:
• Verify that proper cable is used to interface PDUs, use a standard Cat 5/6, 4-pair
network cabinet with RJ45 connectors on both ends.
• Make sure the connectors are snapped in securely.
• Verify the integrity of the cable.
• If problem persists after a power cycle, the Main Controller Module must be replaced.
(See Replacement instructions on
page 57 )
PDUs in the Secure Array are not displaying in the interface:
• Verify that the PDU models are compatible.
o
Models with auxiliary ports will only connect to models that support Gigabit Ethernet.
PDUs in the Secure Array are not displaying data that is appropriate to their level of
functionality:
• Verify that the PDUs assigned to the PRIMARY and ALTERNATE roles are represented
by the units with the highest level of functionality within the array.