Chatsworth Products eConnect EA Series, Руководство пользователя

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CPI User Manual for eConnect PDU and Electronic Lock Kit 02/20.v2 57
• If the problem persists, verify that the units in the PRIMARY and ALTERNATE roles
have the highest number of outlets within their functionality.
No Ethernet Connection:
• Verify connection with a ping tool from any computer in the network.
• Check that the green LED in the PDU Ethernet port is lit.
• Check that the end connectors are snapped in place.
• Check the integrity of the cabling from the PDU’s Ethernet port to the network
switch/hub/router.
• Verify the port integrity of the network switch/hub/router.
• Verify via serial port that the network configurations for the PDU are set properly.
• If the Ethernet communication problem persists after power cycling it, the Main
Controller Module must be replaced. (See Replacement instructions on
page 58 )
For eConnect PDU with Electronic Lock Kit installed:
Lock issue
If lock status shows as “Not Configured” or “Lost Communication”
•
Check the cable that is connecting the lock to the CAN bus module for continuity.
•
Check the cable that is connecting the CAN bus module to the PDU for continuity.
If lock status shows as “Unlocked”
•
Check that the lock is locked using the appropriate mechanical key
•
Check the cable that is connecting the lock to the CAN bus module for continuity.
Door issue
If door status shows as “Not Configured” or “Lost Communication”
•
Check the cable that is connecting the door sensors with the CAN bus module for
continuity.
•
Check the cable that is connecting the CAN bus module to the PDU for continuity.
If door status shows as “Open” while the door is closed:
•
Check that the door magnets are aligned properly.
Check that the cable that is connecting the door magnets with the CAN bus module for
continuity.
Customer Support:
US Tech Support: 1-800-834-
4969 •
techsupport@chatsworth.com