Chaparral VFS226 Скачать руководство пользователя | Manualshive

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4

Troubleshooting

Resolutions to common problems you may encounter are described in the following
sections. This section describes troubleshooting using the RS-232 serial port.

Chaparral Technical Support

For assistance configuring and using your Chaparral product, contact your
authorized distributor or send an e-mail to Chaparral technical support at

[email protected]

Problems During Bootup

The following section describes problems you might encounter during Power On Self-Test
(POST) or during bootup and explains how to resolve those problems.

Problem:

Router failed the onboard memory test.

Solution:

When this failure occurs, it means the internal CPU memory failed. Replace the

router to correct the problem.

Problem:

System hangs at Loading Bridge during Flash Loader Menu.

Solution:

Reflash the firmware to ensure you are using the latest version. See

Firmware on page 3-37

. If you cannot update the firmware or if the updated firmware

does not correct the problem, replace the router.

Problem:

One of the POST diagnostic tests failed.

Solution:

Contact Chaparral technical support.

!

Caution:

Do not remove the router’s cover. The router has no user-

serviceable parts. Removing the cover will void the warranty.

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Содержание VFS226

Страница 1: ...Chaparral VFS226 Fibre Channel to SCSI Router User s Guide...

Страница 2: ......

Страница 3: ...ill have questions about installing or using your Chaparral product please contact us at 303 845 3200 or by e mail at support chaparralnet com Federal Communications Commission Radio Frequency Interfe...

Страница 4: ...ssions Documents 1 CISPR Publication 22 EN 55024 Limits and Methods of Measurement of Radio Interference Characteristics of Information Technology Equipment ITE 2 Federal Communications Commission FCC...

Страница 5: ...ent 4 EN 60950 Specification for Safety of Information Technology Equipment ITE including Electrical Business Equipment 5 IEC 950 Safety of Information Technology Equipment ITE including Electrical Bu...

Страница 6: ...iv...

Страница 7: ...rt 2 7 Powering Up All Devices 2 7 Router Default Settings 2 10 Installation Configuration Examples 2 11 3 Configuring the Router Accessing the Router Administrator Software 3 1 Accessing the Router A...

Страница 8: ...3 36 Upgrading Firmware 3 37 Upgrading the Controller s Firmware 3 37 Upgrading LAN Firmware 3 38 4 Troubleshooting Chaparral Technical Support 4 1 Problems During Bootup 4 1 Restoring the Default Con...

Страница 9: ...n Protocol D 2 Dynamic Host Configuration Protocol Configuration D 3 Configuring the Additional LAN Settings D 3 System Configuration Screen D 4 TCP IP Configuration Screen D 5 SNMP Configuration Scre...

Страница 10: ...VFS226 Rack User s Guide viii...

Страница 11: ...itched fabric The router allows SCSI and Fibre Channel devices to communicate seamlessly by converting data to the appropriate protocol and routing it to the desired destination The router supports a...

Страница 12: ...provides the following product features I Two full duplex 1 0625 or 2 125 Gbit sec Fibre Channel host ports I FC AL and Fibre Channel Switched Fabric FC SW topologies I Class 3 service I Private Loop...

Страница 13: ...ddress mapping I Retention of SCSI to FC addressing during device removal addition and between power cycles I Support for Persistent Reserve In and Persistent Reserve Out commands I Support for Report...

Страница 14: ...application which must translate file information into the physical storage locations The application sends this list of addresses in the order it is to be written to the destination device often a ta...

Страница 15: ...Rack mount with detachable brackets or desktop use Front or rear mount in racks Weight approximately 9 lbs Fibre Channel GBIC housing for either optical or copper cabling Supports data transfer up to...

Страница 16: ...en 0 C to 4 C and 57 C to 61 C internal operating temperature 40 C to 100 C ambient non operating 10 to 85 humidity normal operating non condensing 5 to 90 humidity non operating non condensing 90 to...

Страница 17: ...tions on page 1 5 To install the router you need to complete the following tasks in sequence 1 Unpack the router See page 2 1 2 Install the router See page 2 2 3 Connect the router See page 2 3 4 Powe...

Страница 18: ...wo ways I On a desktop or table I In a standard 1U high 19 rack Installing on a Desktop To install the VFS226 on a desktop 1 Attach the five rubber feet to the recessed locations on the bottom of the...

Страница 19: ...place the front of the brackets at the front for front mounting or rear for rear mounting of the router depending on how you are mounting it in the rack You may have to squeeze the top and bottom of...

Страница 20: ...r on After proper operation is established you can proceed to connect the FC host and the RS 232 or Ethernet ports Figure 2 3 Rear panel components Connecting to the SCSI Channels With the VFS226 you...

Страница 21: ...A or to an FC switch or hub You must use proper FC components for example GBICs media interface adapters MIAs and FC cable either optical or copper Contact Chaparral for information on components test...

Страница 22: ...ollows The RJ 11 cable pinout is straight through Configure the RS 232 port in your terminal emulator software using the following settings I Baud rate 9600 19200 38400 57600 or 115200 115200 best for...

Страница 23: ...procedure First connect all SCSI devices and the RS 232 port to ensure proper operation Second connect the FC host port and finish installation To power up SCSI devices 1 Be sure the router is turned...

Страница 24: ...t changing the default settings see Chapter 3 Configuring the Router Understanding the LED Status Lights LED status lights are on the rear panel of the router For information about troubleshooting pro...

Страница 25: ...channel 1 activity Green Solid on when bus is active or busy 2 VFS226 SCSI channel 2 activity Green Solid on when bus is active or busy 3 VFS226 SCSI channel 3 activity Green Solid on when bus is acti...

Страница 26: ...TO Changing the Mapping Mode AUTO or FIXED on page 3 24 Topology LOOP Configuring the FC Host Channels on page 3 12 Router s loop ID SOFT Configuring the FC Host Channels on page 3 12 Router s LUN SOF...

Страница 27: ...r in a variety of configurations to meet your needs The examples below show the most common installation configurations I Simple loop with two devices on a SAN FC AL Figure 2 5 Simple loop configurati...

Страница 28: ...VFS226 Rack Model User s Guide 2 12 I Multiple servers on a SAN FC AL Figure 2 7 Multiple server configuration example I SAN with fabric FC SW Figure 2 8 SAN configuration example...

Страница 29: ...ic FC SW Figure 2 9 SAN with fabric configuration example I Extended copy configuration serverless backup that performs backup operations directly from disk to tape without copying the data to the ser...

Страница 30: ...VFS226 Rack Model User s Guide 2 14 I Combination loop and switch configuration Figure 2 11 Combination loop and switch example...

Страница 31: ...g the RS 232 serial port or Ethernet port connections on the router You must connect a computer with terminal emulator software such as HyperTerminal to the serial or Ethernet port and configure the p...

Страница 32: ...he System Menu displays You can now perform all of the functions described in this chapter All steps in this chapter start from the System Menu If an alarm condition has occurred the alarm will sound...

Страница 33: ......

Страница 34: ...kes you directly to the Router Administrator screen If the Router Administrator Software screen displays press Enter to display the System Menu From the System Menu select Configuration Menu From the...

Страница 35: ...on the settings in the System Configuration menu The default setting takes you directly to the Router Administrator screen If the Router Administrator Software screen displays press Enter to display...

Страница 36: ...e password and Telnet timeout You can also change the default setting to go straight to the Router Administrator software by selecting 9 Jump to Controller TCP IP Configuration Screen Option 2 from th...

Страница 37: ...lt IP address 10 0 0 1 IP mask 255 255 255 0 Gateway 0 0 0 0 DHCP Disabled Telnet password Null enter CR System name Controller fxxxxx where xxxxx is the last 5 digits of the MAC address MAC address 0...

Страница 38: ...r system is restarting System Information screen Option 5 from the Network Management System Console screen displays the About Network Interface screen displays You can view this read only screen to g...

Страница 39: ...work management system screens and revise the settings as necessary Navigating the Router Administrator Software You can navigate the Router Administrator software using your keyboard Table 3 2 below...

Страница 40: ...VFS226 Rack Model User s Guide 3 10 The Menu Tree illustrates the main menu options and sub options Figure 3 1 Menu Tree...

Страница 41: ...hannels see page 3 12 I Change the router s SCSI ID initiator ID for each channel see page 3 17 I Set the date and time see page 3 19 I Change the scan delay see page 3 21 I Enable and disable the ala...

Страница 42: ...e this setting if you do not care if the router s Loop ID changes when you power down and power up This setting lets the FC loop initialization process determine the Loop ID Any number between 0 and 1...

Страница 43: ...the link loop and configures the FC chip appropriately To configure an FC host channel 1 From the System Menu select Configuration Menu and press Enter The Configuration Menu screen displays 2 Select...

Страница 44: ...n displays with the current setting marked with an 4 Select Enabled or Disabled and press Enter If you are not using one channel you should disable it If you do not performance will be slower because...

Страница 45: ...cally detects the configuration based on loop initialization process or port address of switch or fabric Use this option when you do not know what topology you are using or when you plan to change the...

Страница 46: ...lect SOFT and press Enter This is the default setting Keep the same Loop ID for the channel at all times I Select the Loop ID you want to use and press Enter This can be any number from 0 to 125 Note...

Страница 47: ...d to each SCSI channel To change the SCSI ID assigned to a SCSI channel 1 From the System Menu select Configuration Menu and press Enter The Configuration Menu screen displays 2 Select Channel Configu...

Страница 48: ...marked with an next to it 5 Select the option you want and press Enter Domain validation You can enable or enable this function that checks for disk channel hardware and cable problems to ensure that...

Страница 49: ...Select Set Date Time and press Enter The Set Date Time screen displays 3 Select Set Date and press Enter The Set Date screen displays 4 Enter the date you want and press Enter Enter the date in the fo...

Страница 50: ...he Set Date Time screen displays 3 Select Set Time and press Enter The Set Time screen displays 4 Enter the time you want and press Enter Enter the time using a 24 hour clock in the following format h...

Страница 51: ...er to wait and press Enter You can select any number between 0 and 255 The system confirms that you want to make the changes 4 Select Yes and press Enter to make the changes The system confirms that t...

Страница 52: ...C I Check the Router Administrator software to confirm what the alarm means See Configuring the Router on page 3 1 I Check that the CPU fan is running and is not obstructed On board temperature Warni...

Страница 53: ...ed option is marked with an next to it 3 Select Yes and press Enter to make the change The system confirms that the changes are made 4 Press Enter to return to the Configuration Menu Rebooting the Rou...

Страница 54: ...re discovered by channel lowest SCSI ID and LUN first Devices are mapped to FC LUNs starting from LUN 0 to LUN 63 64 LUNs are supported I FIXED locks the current mapping for each device This reserves...

Страница 55: ...ce Addresses FC LUNs You can change the FC LUN for any device connected to the router You can manually change the FC LUNs when the address mapping mode is set to FIXED As long as you stay in FIXED mod...

Страница 56: ...From the System Menu select Address Mapping and press Enter The Address Mapping screen displays 3 Select Display Address Map press Enter The Display Address Map screen displays 4 Select the device who...

Страница 57: ...device by its FC LUN This is the default setting LOGICAL UNIT Router addresses each device by bus target ID and LUN The extra information might be needed by HP Unix or other operating systems Displayi...

Страница 58: ...map includes the following information for each device I FC LUN I Device ID Channel number SCSI ID LUN I Bytes 8 through 31 of the standard SCSI inquiry data which normally includes Vendor ID Product...

Страница 59: ...laying the Event Log The router s event log contains important information about the status of the router A complete event log provides a detailed history of devices and configuration that can be usef...

Страница 60: ...nts at a time You can also capture the text to a file See Voltage and Temperature Errors and Warnings on page 4 7 To display one event at a time 1 From the System Menu select Event Log Menu and press...

Страница 61: ...vent at the bottom 2 Press d to page down or u to page up in the log 3 Press Esc to return to where you started from Capturing the Event Log File You can also capture the entire event log which saves...

Страница 62: ...the router s hardware and configuration information This is where you can see what version of the firmware you have Chaparral technical support personnel may also request this information You can dis...

Страница 63: ...the topology is LOOP Currently assigned value or None if the FC link is not active Router LUN SOFT NONE or specific number as set in the Router Administrator software Current Currently assigned value...

Страница 64: ...to return to the Configuration Menu Mapping Mode FIXED or AUTO as set in the Router Administrator software Extended Copy ENABLED or DISABLED as set in the Router Administrator software Addressing Met...

Страница 65: ...rom anywhere in the Router Administrator software press CTRL E until HW Info is displayed at the bottom of the screen 2 Press CTRL E again The CFG Info screen displays 3 Press d to page down to displa...

Страница 66: ...ystem Menu select Address Mapping and press Enter The Address Mapping screen displays 2 Select Display Address Map and press Enter The Display Address Map screen displays listing the router and all de...

Страница 67: ...puter with VT 100 ANSI terminal emulator software such as HyperTerminal connected to the router through the serial RS 232 interface The router auto detects the baud rate when you hold down the space b...

Страница 68: ...t it and click Open Select the same Protocol from the drop down list as you selected from the Flash Utility screen Click Send The file transfers The system displays messages showing that it is flashin...

Страница 69: ...t enter flash 6 At the Password prompt enter flash 7 At the FTP prompt enter hash 8 At the FTP prompt enter put bin file name flash You will see the downloading progress displayed on the screen 9 When...

Страница 70: ...VFS226 Rack Model User s Guide 3 40...

Страница 71: ...tup and explains how to resolve those problems Problem Router failed the onboard memory test Solution When this failure occurs it means the internal CPU memory failed Replace the router to correct the...

Страница 72: ...ee Restoring the Default Configuration Through the Flash Utility 3 Check to make sure the devices work properly on a different router make sure you are not combining HVD and LVD SE devices Restoring t...

Страница 73: ...elect 6 Utility Menu and press Enter The Utility Menu screen displays 3 Select 2 Clear Configuration and press Enter 4 The system confirms that you want to make the change Enter Y to confirm and press...

Страница 74: ...software is not configured correctly Problem Screen is updated but won t respond to keystrokes Solution 1 Check that all the cables are connected properly 2 Check that the correct COM port is enabled...

Страница 75: ...s check the drive shuttles to be sure that the power connectors SCSI connectors and SCSI cables are properly seated Check termination and SCSI ID assignment Router is Not Responding Problem The router...

Страница 76: ...on information screens You can set up additional logging when instructed by Chaparral s technical support personnel To set up debug logging 1 From the System Menu select Utilities Menu and press Enter...

Страница 77: ...nostics it hangs at loading diagnostics Solution Update the firmware See Upgrading Firmware on page 3 37 Using the Loader Utility Menu You can use the Loader Utility menu to initialize the router if i...

Страница 78: ...VFS226 Rack Model User s Guide 4 8...

Страница 79: ...supported including an optional router LUN You can select the FIXED mapping mode to lock the current device mapping so that it doesn t change during subsequent power cycles even if devices are added m...

Страница 80: ...Channel 1 Channel 2 Disk 2 Disk 3 Disk 4 Disk 5 Disk 6 Disk 7 3 4 5 6 7 8 9 15 7 7 Tape 2 Tape 3 Tape 5 Tape 6 Tape 7 Tape 4 5 6 8 9 0 1 2 3 VFS226 1 Loop ID Initiator ID FC LUN 0 1 2 3 4 5 6 7 8 9 10...

Страница 81: ...9 CA 38 AA 1 E8 20 C9 39 A9 2 E4 21 C7 40 A7 3 E2 22 C6 41 A6 4 E1 23 C5 42 A5 5 E0 24 C3 43 A3 6 DC 25 BC 44 9F 7 DA 26 BA 45 9E 8 D9 27 B9 46 9D 9 D6 28 B6 47 9B 10 D5 29 B5 48 98 11 D4 30 B4 49 97...

Страница 82: ...3 117 1B 72 67 95 3C 118 18 73 66 96 3A 119 17 74 65 97 39 120 10 75 63 98 36 121 0F 76 5C 99 35 122 08 77 5A 100 34 123 04 78 59 101 33 124 02 79 56 102 32 125 01 Table A 1 Arbitrated loop physical a...

Страница 83: ...h the router This lets you access the router and configure it Since you might not want to change your computer s settings you can alternatively use address resolution protocol ARP to temporarily set t...

Страница 84: ...h Telnet the router s IP address subnet mask and default gateway can be set up through menus described in Configuring the Router s Network Settings on page 3 5 Dynamic Host Configuration Protocol Conf...

Страница 85: ...you just bound to the router MAC address and the other entry is the DHCP assigned IP address You can use the DHCP assigned address to access the router from any computer on the network Simple Network...

Страница 86: ...VFS226 Rack Model User s Guide B 4...

Страница 87: ...Standard X3 269 199X X3T10 Project 1144D Fibre Channel Protocol for SCSI Second Revision FCP 2 revision 00 Draft ANSI Standard X3T9 2 86 109 SCSI 2 Specification ANSI Standard X3T10 Project various se...

Страница 88: ...following books give useful information about Fibre Channel Alan F Brenner Fibre Channel McGraw Hill 1996 Tom Clark Designing Storage Area Networks Addison Wesley Longman 1999 Jan Dedek Fibre Channel...

Страница 89: ...be globally unique This appendix describes how to configure the TCP IP settings for the first time starting from the factory set defaults Configuring the Router for TCP IP Before you can access the R...

Страница 90: ...IP address binding to your computer For example if you wanted to bind the router with the factory MAC address of 00 50 13 f0 10 00 to the IP address 169 205 7 22 you should type arp s 169 205 7 22 00...

Страница 91: ...router MAC address to a temporary static IP address 2 Use the command arp g to display your computer s the IP to MAC address table This table contains two entries corresponding to the router MAC addr...

Страница 92: ...more information about these settings System Configuration Screen Option 1 from the Network Management System Console screen displays the System Configuration screen Table D 1 describes the settings y...

Страница 93: ...FTP to download firmware updates You can enter up to 15 characters Default is flash 7 FTP Password Password for FTP access to the router You can enter up to 15 characters Default is flash 8 Allow FTP...

Страница 94: ...change here Table D 2 System Configuration screen settings Option Setting Description 1 IP Address Internet Protocol address of the router Default is 10 0 0 1 2 IP Mask Subnet mask Default is 255 255...

Страница 95: ...Network Management System Console screen to return to the Router Administrator software Either the initial screen or the System menu displays If the initial screen displays press Enter to display the...

Страница 96: ...VFS226 Rack Desktop Model User s Guide D 8...

Страница 97: ...us N_Ports or NL_Ports Depending on vendor support fabric switches may be interconnected to support up to 16 million N_Ports on a single network Failback In Active Active mode failback is the act of r...

Страница 98: ...differential SCSI scheme with terminators that run on 5 volts Host bus adapter HBA An HBA is the critical link between a host server or workstation and a storage subsystem integrating computing platf...

Страница 99: ...cate select bus target LUN devices Mapping tables are used by some routers to perform FC to SCSI operations by default Other controller In Active Active mode the opposite controller from the one curre...

Страница 100: ...an FC to SCSI bridge Target A target is a device peripheral that responds to an operation requested by an initiator host system Although peripherals are generally targets a peripheral may be required...

Страница 101: ...4 C Change Address Map screen 3 26 changing mapping mode 3 24 the router s date 3 19 the router s initiator ID 3 17 the router s Loop ID 3 12 the router s LUN 3 12 the router s scan delay 3 21 the rou...

Страница 102: ...mware 3 38 Ethernet default settings 3 7 Ethernet port accessing Router Administrator 3 3 accessing the Disk Array Administrator software D 1 connecting to 2 7 Event Log Menu 3 30 Event Log screen 3 3...

Страница 103: ...e SNMP Configuration screen 3 7 D 6 System Configuration screen 3 6 D 4 TCP IP Configuration screen 3 6 D 5 Network Management System Console screen 3 4 3 5 3 7 3 8 D 6 D 7 NONE setting 3 12 P packing...

Страница 104: ...making the data connections 2 3 mapping of addresses A 1 rebooting 3 23 restoring default settings 3 23 selecting the topology 3 12 setting channel speed 3 13 specifications 1 5 unpacking 2 1 upgradin...

Страница 105: ...changing for router 3 17 serial port 2 6 connecting to 2 6 problems with 4 4 serverless backup 1 4 Set Date screen 3 19 Set Date Time screen 3 19 Set Time screen 3 20 setting FC channel speed 3 13 set...

Страница 106: ...abling the alarm 3 21 displaying configuration information 3 32 displaying devices connected to 3 27 3 28 displaying events 3 29 displaying hardware information 3 32 displaying its FC LUN 3 36 enablin...

Страница 107: ......

Страница 108: ...20 E Dry Creek Parkway Longmont CO 80503 2000 2001 Chaparral Network Storage Inc All rights reserved Chaparral and Chaparral logo are trademarks of Chaparral Network Storage Inc Printed in the U S 10...

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