10/27/2016
EZY-System Manual
Page 18
TO OBTAIN OUT OF WARRANTY SERVICE
- Follow the
Operating Instructions
first to try and determine the problem. If the problem
remains unresolved, refer to the
Troubleshooting
section for further guidance to
determine what the problem may be.
- Phone your nearest Service Depot and provide the following information:
•
Model/Type of equipment. (i.e.: “EZY System”)
•
Serial number of equipment.
•
Complete description of problem.
•
Name, address and contact number of the owner of the system.
•
Shipping name, address and contact number if different than owner's.
•
Credit card number for payment.
- Once authorization for repairs has been received, package the system in its original
packing, if available, or package in accordance with good commercial practices.
Shipment to and from the Service Depot will be done at the Owner’s expense.
- Notify the Service Depot if you wish to receive a quote for service prior to work being
performed. If the service required to repair the equipment is not authorized by the
customer, there will be an estimate charge based on the time spent to evaluate the
service problem.
- All out of Warranty repairs will be warranted for 30 Days from the date of shipment to
the owner.
END OF LIFE INSTRUCTION
Centurion Systems are designed to last for many years as long as the equipment is kept
maintained as per the
Maintenance Instructions
. If, however, the unit becomes irreparable
or is no longer required, disposal of the equipment can be made by either returning the
equipment to the distributor or manufacturer for disposal, or by complying with your
local regulations for the disposal of equipment containing basic electronic parts. This
equipment may contain small amounts of materials recognized and regulated as
hazardous within the European Union under the
WEEE DIRECTIVE
. EEC consumers are
encouraged to contact their European distributor for instructions in proper end of life
disposal.
6. TROUBLESHOOTING
If problems occur with the operation of your equipment, the following steps will help
determine the cause of the problem. Please perform the following operation checkup and
then refer to the
General Troubleshooting
section for assistance in determining the
potential problem. This will allow you to provide specific information on the problem
when phoning for warranty service.
