Prompt function key options:
Some phone cards and phone services use different keypad digits for some of
their features. Four options are given to allow flexibility with other systems. If
required, choose an option that best suits working with your phone card or
phone service. You can use these prefixes for entering phone numbers when
calling into TalkSwitch and using Call Back and Call Bridge using 3-way
calling.
The following describes how to input special prefixes depending upon which
key is used.
When using the
key:
When using the
key:
= =
0 = 2 second pause
0 = 2 second pause
1 = Wait for dial tone
1 = Wait for dial tone
= =
Example: You want to change the Prompted Call Back phone number remotely
and the special prefix key is the
key. After you dial into TalkSwitch and press
‘6’ for Call Back, you go into the options for Prompted Call Back and select to
change the phone number. When prompted to enter the phone number, you
enter:
70
018005551212
This tells TalkSwitch that you want it to dial:
70 (2 second pause) 1-800-555-1212
Prompt message volume:
If needed, adjust the internal TalkSwitch prompt message volume with the
slider control provided.
Audio output options:
The following controls can be used for various reasons including demonstrating
TalkSwitch and screening callers using Voicemail. By default the system is set to
play only PA announcements through the PA output when
0 is dialed at a
Local Extension.
If you are a single person operation and would like to screen all voicemail
messages being left on TalkSwitch, you can connect a speaker to the PA output
and select ‘Play Voicemail prompts and recordings through PA’. When a caller
goes to voicemail, you will hear your greeting and the caller leaving a message. If
you wish to interrupt and speak to the caller, dial
9 from any Local Extension.
49
2.0
Configuring Talkswitch
