CMW
070517
Page 42 | 1-855-235-5271
Code
Cause
Solution
The following alarm codes will be displayed on the screen along with the alarm icon
E1
Bottle probe is not connected
Attach bottle probe to circular connector (see instructions on page 18)
Faulty bottle probe connection
Locate faulty bottle probe connection by inspecting all wiring connections
between the bottle probe and the circuit board. The two-pin connector for the
bottle probe should be connected to the CPB/PB1 terminal on the circuit board.
If it is not connected, plug it in. If a faulty connection has been identified, correct
the issue or contact customer service for further assistance.
NOTE: The E1 code will not appear in the alarms menu. It will be permanently
displayed on the screen.
Defective bottle probe
Replace the bottle probe
E2
Faulty evaporator probe
connection
Locate faulty evaporator probe connection by inspecting evaporator probe wire.
The two-pin connector for the evaporator probe should be connected to the
CPB/PB2 terminal on the circuit board. If it is not connected, plug it in.
Defective evaporator probe
Replace the evaporator probe
The following alarm codes will not be displayed on the home screen. However, the alarm icon
will be displayed in the event of an alarm. The alarms can be viewed in the Set Menu’s ALr folder.
EA
Unit is not draining properly
1. Check to see that the unit is level; if not, level it
2. Verify that the drain line is not clogged; if so, clear obstruction
3. Ensure that the condensate pump is operating
NOTE: If the drain line is obstructed or the pump fails for some reason, and the
water level in the drip tray gets too high, the unit will not operate until the water
in the internal drip tray drops back below the proper level.
AH1
The bottle probe is sensing a
temperature that is 8°F above the
set point
1. Allow time for the wine to reach the desired temperature
2. Ensure that the cellar is sealed properly
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
4. Verify that the unit is sized correctly for the cellar
AL1
The bottle probe is sensing a
temperature that is 8°F below the
set point
1. Make sure the unit is not in cooling mode (the snowflake icon will not be
illuminated)
2. Add heat to the room until the wine reaches the desired temp
3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on
the following page)
Ad2
The Anti-Frost Cycle ended on
time-out
1. Check the evaporator coil for ice buildup. Unplug the unit and allow the coil to
thaw before restarting.
2. Make sure the room to which the unit is exhausting is not below 60°F
3. If the unit repeatedly goes into Anti-Frost Cycles (one per minute), call
Customer Service for more troubleshooting information
ALARM CODES