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Rev 6 – Feb 2022
Page 3 of 44
Limited Warranty
All Cathodic Technology Limited (Cath-Tech) instruments and equipment are warranted against
defects in materials, design, or workmanship for a period of two years from date of sale. This
warranty excludes damage due to misuse, abuse, tampering or acts of God such as fires, floods, wind
damage, lightning etc.
We will repair or replace at our option any defective component, after examination in our
manufacturing facility, if the fault is due to defective materials or labour, within two years of the
purchase date. For warranty repair, a Returned Goods Authorization (RGA) must be obtained from
Cathodic Technology Ltd prior to shipping the defective unit pre-paid to our location.
Note
:
There is no warranty expressed or implied on batteries.
Cath-Tech Policy
•
Cath-Tech extends a two-year in use warranty on all units, which have been designed and
manufactured by Cath-Tech.
•
Cath-Tech reserves the right to make any changes in design or specification which it deems an
improvement, with no liability to make the same changes on existing equipment.
•
This warranty is in lieu of all other warranties or guaranties, expressed or implied, which might
otherwise exist. The purchaser is relying only upon this guarantee and not upon any
representations not herein expressed.
•
Any material or equipment being returned to the factory must first have a Returned Goods
Authorization (RGA) from Cath-Tech.
Cathodic Technology Limited cannot offer support or warranty coverage for user-supplied tablets.
Cathodic Technology Limited is not responsible for any damage or issue caused to a user-supplied
tablet while using the Hexcorder Pro.
Tablet User Account
The Zebra tablet is provided pre-configured for use, with the Hexcorder Pro app installed. The tablet
is configured to a unique Google account created specifically for it, named as
. The user may opt to change the account if they wish.
To avoid over-discharging the battery in the future, please
do not
store the
Hexcorder Pro without fully charging the battery first, and please recharge
it
every 3 months
if not in active use. This will promote battery health and
lifespan and keep the battery from becoming severely discharged.