Operator’s Manual
HPS10IC Pellet Stove
Check for parts online at
www.castlestoves.com
or call 800-345-6007 M-F 8-5 CST
35
PROBLEM
CAUSE
SOLUTION
Fuel not feeding, no hopper lid
signal on control
Hopper lid is open
Hopper lid switch not function-
ing correctly
Close hopper door. Enter the diagnostic area on the con-
troller; circle next to “limit” should be highlighted when
the hopper lid is closed. The circle will be unshaded if
the hopper lid is opened.
Check hopper door seal.
Replace hopper safety switch if not operating properly.
PROBLEM
CAUSE
SOLUTION
Fire burns lazy and smoky
Stove is dirty
Poor quality fuel
Clean fire pot.
Clean ash pan.
Clean exhaust vent system.
Clean stove through cover plate clean-out hole.
Increase exhaust motor voltage.
PROBLEM
CAUSE
SOLUTION
Feeds fuel will not light all;
control indicators are on
Igniter tube or burn pot plugged
with ash
Faulty igniter
Clean fire pot, clean igniter tube. Enter the diagnostic
area in the controller and test the ignitor by highlight-
ing “fire”. You should feel heat coming from the igniter
holder within two minutes.
Replace if necessary
