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Troubleshooting
This section explains reference information that comes in handy when you experience
problems with printer operation. If, for any reason, you cannot find the solution to your
problem here, contact your original retailer or a CASIO service center.
Symptom
Possible Cause
Required Action
■
●
The power lamp
does not light
when I press
.
The AC adaptor and
power cord are not
connected securely.
Correctly connect the AC adaptor
and power cord. (
You are using the wrong
type of AC adaptor.
Use the specified AC adaptor.
■
●
A print operation
seems normal,
but nothing was
printed.
The cartridge is out of
tape.
Replace the tape cartridge with a
new one.
Only spaces are input.
Input the text you want to print.
■
●
Printing is unclear.
■
●
Printout is dirty.
■
●
Printing is light.
Dirt, dust, or other foreign
matter is on the print head
and/or the rubber roller.
Clean the printer. (
)
The tape is not loaded
correctly.
Remove the tape cartridge and
correctly reload it.
There is slack in the ink
ribbon.
Take up ink ribbon slack and
correctly re-load the tape
cartridge. (
)
The print density setting is
not correct.
Adjust print density.
■
●
Nothing prints.
■
●
Power turned off
during printing.
You are using the wrong
type of AC adaptor.
Use the specified AC adaptor.
■
●
Ink ribbon is
coming out of the
tape outlet along
with the tape.
The tape cartridge was
loaded while there was
slack in the ink ribbon.
Remove the tape cartridge from
the printer. After checking to make
sure the ink ribbon is not broken,
take up any slack in it. Next,
reload the cassette back into the
printer. (
