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Mobile Defender User Guide 

 

  

Page 10 

 

1.13 Caretrak Portal & Alerts Overview 

 

The Caretrak Portal allows you to setup and customize text and/or email alerts to an unlimited number 

of contacts and keep your circle of care informed.    

 

Alert types: SOS button push, Low Battery, Power on/off 

 

 

 

 

  

 

 

Contact Setup: 

 

 

 

 

Accessing the Portal: 

Go to 

https://caretrak.reliatrac.com

 

or access from the caretrak.ca main site. Logon with the 

username and password sent in your Welcome email. You 

can access from any computer, tablet or smartphone  

 

Username: Email address of your Caretrak account  

Temporary Password: Sent in your Welcome email.  You 

may also select ‘Forgot Password’ and it will be sent to 

your email address.  

 

Go to the Account tab and change your password once 

you’ve signed in 

Содержание MobileDefender S

Страница 1: ...MobileDefender Model S Fall Detection User Guide Terms and Conditions Version 2 2...

Страница 2: ...nbound Calls 7 1 8 Ending Calls 7 1 9 Fall Advisory Services 7 1 10 Important Information 8 1 11 Product Specifications 8 1 12 Limited Product Warranty 9 1 13 Caretrak Portal Alerts Overview 10 1 14 I...

Страница 3: ...hrough the lanyard holes on the device Reconnect connectors on the lanyard Plug power adapter into the charging cradle and an electrical outlet Place device on charging cradle for 24 hours before firs...

Страница 4: ...1 2 Buttons Indicators 1 Speaker 2 Emergency Button 3 Power Status LED 4 Cellular Status LED 5 GPS Status LED 6 Bluetooth Status LED 7 Microphone 8 Power Button 9 Lanyard Holes 10 SIM Card Compartment...

Страница 5: ...hen taken off the charger it will remain powered on although the LED will not remain illuminated To check if the device is powered on or off soft press the power button on the right side do not hold d...

Страница 6: ...less coverage in the area it is being used 1 5 Power On Off Right Side Power On Press and hold the power button for 3 seconds Device will vibrate upon startup GPS and Cellular LED s will begin to flas...

Страница 7: ...h the Emergency Response service option 1 8 Ending Calls The Mobile Defender allows you to end a call by simply pushing the SOS button This will disconnect the call immediately 1 9 Fall Advisory Servi...

Страница 8: ...fy location during the call THIS IS NOT INTENDED TO REPLACE REGULAR CONTACT WITH CAREGIVERS OR ACCESS TO AN ALTERNATE MEANS OF PLACING A CALL Functioning of device and service is subject to wireless c...

Страница 9: ...and void with respect to any Device that has been modified in any way has been used in a way contrary to the instructions provided or if customer is in breach of the customer end user agreement Withi...

Страница 10: ...Contact Setup Accessing the Portal Go to https caretrak reliatrac com or access from the caretrak ca main site Logon with the username and password sent in your Welcome email You can access from any c...

Страница 11: ...tab and select deselect contacts to receive alerts at any given time Ensure that you select the checkbox in order to send alerts Naming Your Device You can assign a name to your device by clicking on...

Страница 12: ...ceive notice that the SOS button has been pushed This is for informational purposes only The emergency response centre will be handling the response to the SOS call and notifying your profile contacts...

Страница 13: ...le Defender ensure that the SOS Call Button on the Device is pressed manually until it vibrates in order to initiate the applicable call and events for response Functioning of the Products is subject...

Страница 14: ...the term of this Agreement You must notify us immediately if your Primary Email Address or phone number s change You agree to regularly check your Primary Email Address for communications from us Acce...

Страница 15: ...s to which you subscribe beyond the limits set forth in your Agreement we will disclose the change at least one billing cycle in advance either through a notice with your bill through an e mail to the...

Страница 16: ...extent allowed by law you hereby release indemnify and hold Evolution Wireless and its officers directors employees and agents harmless from and against any and all claims of any person or entity for...

Страница 17: ...rt 1 855 333 3381 Email info caretrak ca Evolution Wireless may transfer or assign this Agreement to any other service provider or other entity Upon assignment to another service provider Evolution Wi...

Страница 18: ...Mobile Defender User Guide Page 18 Thank you for choosing Caretrak Caretrak Customer Support 1 855 333 3381...

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