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Troubleshooting the CR System

6K7304  |  2014-10-20

8–9

Error code may vary

Scanner cannot operate.

General error

1. Short-press the On/Off button to 

eject the cassette and reset the 
scanner.

2. Verify that the scanner status is 

Ready and the front panel LED is 
green.

If the error persists, perform the follow-
ing steps:

1. Disconnect scanner from the power 

supply.

2. Remove the Screen Transportation 

Unit.

3. Visually inspect that there is no 

screen jammed in the camera.

4. Insert the Screen Transportation Unit 

into the system.

5. Connect the system to the power 

supply.

6. Power up the scanner and verify that 

the scanner status is Ready and the 
front panel LED is green.

If the error persists, perform the follow-
ing steps:

1. Operate the System Self Test to diag-

nose the problem.

2. Call Service for further instructions.

Symptom

Possible Cause

Solution

Содержание Carestream Vita Flex CR System

Страница 1: ...l Publication No 6K7304 2014 10 20 Version 2 0 CARESTREAM Vita Flex CR System User Guide...

Страница 2: ...sonnel operating the unit must have a thorough understanding of the proper operation of the system This manual has been prepared to aid medical and technical personnel to understand and operate the sy...

Страница 3: ...ew 3 2 System LED Indicator 3 2 4 Install the CR System Prepare System for Installation 4 1 Installation Work Flow 4 1 Unpack the System 4 1 Remove the System from the Box 4 2 Position the CR System 4...

Страница 4: ...en Transportation Unit 7 3 Install the Screen Transportation Unit 7 4 Confirm the Scanner Function after Replacing Screen Transportation Unit 7 4 Replace the Power Supply and USB cables 7 5 Remove the...

Страница 5: ...6K7304 2014 10 20 iii 10 System Specifications Physical Specifications 10 1 Erase Specifications 10 1 Storage and Operation Environments 10 1 11 Publications History...

Страница 6: ...iv 6K7304 2014 10 20...

Страница 7: ...s or reminders Caution Cautions point out procedures that you must follow precisely to avoid damage to the system or any of its components yourself or others loss of data or corruption of files in sof...

Страница 8: ...About this Guide 1 2 6K7304 2014 10 20...

Страница 9: ...quirements Work Area Prepare a table with a flat stable surface and without wheels Make sure you have enough free space around the work area Power Requirements Make sure you have at least three wall p...

Страница 10: ...e system Internet Access It is recommended to have internet access to the computer of the system during installation for license activation However license activation can be completed from another com...

Страница 11: ...nment Surge IEC 61000 4 5 1 kV line to line 2 kV line to earth 1 kV line to line 2 kV line to earth Mains power quality should be that of a typical commercial or hospital environment Voltage dips shor...

Страница 12: ...strengths from fixed RF transmitters as determined by an electromagnetic site sur vey should be less than the compliance level in each frequency range Interference may occur in the vicinity of equip...

Страница 13: ...m Separation distance according to frequency of transmitter 150 kHz to 80 MHz d 1 17 P 80 MHz to 800 MHz d 1 17 P 800 MHz to 2 5 GHz d 2 33 P 0 01 0 117 0 117 0 233 0 1 0 37 0 37 0 737 1 1 17 1 17 2 3...

Страница 14: ...Site Preparation 2 6 6K7304 2014 10 20...

Страница 15: ...r covers and do not try fixing or adjusting any of the internal parts Perform only user service and maintenance procedures specified in this document Note For safety information refer to Vita Flex Saf...

Страница 16: ...s Overview System LED Indicator The below table shows status indicator colors and their meaning System Status LED Powering up and Homing Orange Ready for Scan Steady Green Scanning Blinking Green Erro...

Страница 17: ...6K7304 2014 10 20 4 1 4 Install the CR System Prepare System for Installation Installation Work Flow Unpack the System Unpack the box and verify that the following components are in the box...

Страница 18: ...2 Image Suite SW DVD and Documen tation DVD 9 Cassettes and screens 3 Quick Reference Guide for the CR system installation 10 Software License Card s 4 Safety and Regulatory Guide for the Vita Flex C...

Страница 19: ...he CR System Place the CR system on a flat surface according to the following requirements The CR System should be placed on a flat stable surface The CR System can be placed in either horizontal or v...

Страница 20: ...strong light For more information on ambient operating condition requirements see the VITA FLEX Safety and Regulatory Guide Important The CR system should be positioned so that there is always easy a...

Страница 21: ...e door to the power supply properly there is a risk of light penetration resulting in loss of image quality 4 Plug the USB cable into your computer 5 Plug the power supply into the Mains wall socket 6...

Страница 22: ...3456 Note For further information refer to the Image Suite Installation Instructions for the Image Suite V4 Software 6M1562 provided electronically on the Image Suite Documentation CD You can also ref...

Страница 23: ...CR System 6K7304 2014 10 20 4 7 3 In the Login window that appears type User name admin and Password 123456 4 From the Utility Center side menu select CR Tools POC Vita System Settings POC Vita Syste...

Страница 24: ...CR System 4 8 6K7304 2014 10 20 The Vita CR Settings window with the default scanner settings appears 5 Clear the 10 x 12 10 x 12 24cm x 30cm check box to set up the scanner to work with 24 cm x 30 c...

Страница 25: ...up the scanner to work with 10 x 12 25 cm x 30 cm cassettes again select the 10 x 12 10 x 12 24cm x 30cm check box 6 Click Save Exit to save the settings and close the Vita CR Settings window The sca...

Страница 26: ...in the system Use the following procedures to insert a screen into a cassette Prerequisites Remove the screens and cassettes from their packaging Clean the screen see Clean the Cassettes and Flexible...

Страница 27: ...e Note Make sure that the screen is inserted correctly into the cassette The white side of the screen phosphor side should face the front side gray of the cassette The black side of the screen should...

Страница 28: ...20 5 Apply the screen type label provided with the screen to the back side of the cassette Write down the installation date on the label Note Applying the human skeleton label provided with the scree...

Страница 29: ...te This test is mandatory If not performed a warning message will appear requesting to perform the test Access ATP 1 From the desktop of the Image Suite computer click the Image Suite 4 0 icon to open...

Страница 30: ...hantom on one of the following cassettes 14 x 17 in 10 x 12 in 24 x 30 cm 3 Properly align the edges of the phantom with the edges of the cassette 4 Expose the cassette with the phantom to a dose of 5...

Страница 31: ...ded and scanned 6 After the scan is complete the Acceptance Test results are displayed If the Acceptance Test succeeds the system is ready for use If the Acceptance Test fails follow the instructions...

Страница 32: ...Install the CR System 4 16 6K7304 2014 10 20...

Страница 33: ...20 5 1 5 Use the CR System Log In to Image Suite 1 On the desktop click Carestream Image Suite 2 The Login window opens 3 Type your User name admin and Password 123456 and click Login Carestream Imag...

Страница 34: ...Note The next chapters provide information only on basic operations using the Image Suite software such as scan abort and erase For more information refer to the software Help that can be accessed via...

Страница 35: ...ith CR System Prerequisites Important During the scan do not disconnect the scanner the USB or power supply cables and do not press the On Off button Doing so may result in loss of data 1 Log in to Im...

Страница 36: ...Use the CR System 5 4 6K7304 2014 10 20 The Patient window opens 3 Fill out the following fields a Study Date b Patient ID c Family Name d Given Name e Middle Name...

Страница 37: ...tte size Note If you are using Image Suite for the first time it is recommended that you expose a phantom or any metal object in order to get familiar with the system before clinical use 8 Insert the...

Страница 38: ...pulled automatically into the scanner and scanning begins After the scan is complete the screen is automatically erased and the scanned image appears on screen Note 9 Click the green check mark to app...

Страница 39: ...f you are sure this operation is necessary for example an unexposed cassette was inserted by mistake Caution Performing abort during the scan cycle will result in loosing data Be sure you are aware of...

Страница 40: ...Use the CR System 5 8 6K7304 2014 10 20...

Страница 41: ...10 20 5 9 3 In the Image Suite dialog box that appears click OK to confirm the action 4 Click OK to complete the abort operation Note Be aware that you may need to perform a manual erase of the casset...

Страница 42: ...wish to perform manual erase for example the screen was not in use for a long period of time perform the following procedure Note The alternative for manual erase is performing a normal scan cycle at...

Страница 43: ...Use the CR System 6K7304 2014 10 20 5 11 3 Click the Erase Mode button 4 Insert the cassette into the scanner The cassette is loaded and user confirmation for the action is required...

Страница 44: ...System 5 12 6K7304 2014 10 20 5 Click the check mark button to confirm the action 6 Scanner performs the erasing of the cassette After the erasing is complete scanner returns to the initial erasing m...

Страница 45: ...ble to continue If you want to continue with erasing process insert another cassette and perform steps 4 6 To exit the Erase mode click the exit button to return to the initial Scanner Status window a...

Страница 46: ...Use the CR System 5 14 6K7304 2014 10 20...

Страница 47: ...screens Read and follow the instructions in the manufacturer s Material Safety Data Sheet MSDS prior to use Caution Cleaning materials other than those recommended can contain chemicals that cause vi...

Страница 48: ...Help menu button 2 From the displayed Help menu select Access Rollers Cleaning 3 Click OK to shut down the scanner and continue with cleaning procedure 4 Follow the instructions displayed on screen a...

Страница 49: ...ssette opening and the door c Thoroughly wipe the rollers surface with Carestream X OMAT screen cleaner d Rotate the rollers and wipe the visible surface until the entire rollers surface is clean Note...

Страница 50: ...l the counters will not be reset and cleaning messages will appear for the next 100 cycles Confirm the Rollers Function 1 Switch on the system and verify that the LED on the Scanner is green and that...

Страница 51: ...als other than those recommended can contain chemicals that cause visible or hidden damage to the rollers Never use isopropyl alcohol isopropanol rubbing alcohol to clean the rollers 1 Slide the edge...

Страница 52: ...overcoat or damage to the surface of the screen Prerequisites Read and follow the instructions in the manufacturer s Material Safety Data Sheet MSDS prior to use Caution Cleaning materials other than...

Страница 53: ...side at a time applying pressure to remove persistent contaminations if necessary 3 Wipe the screen thoroughly dry on both sides with a dry cloth Caution Do not leave the screen to air dry Never inse...

Страница 54: ...water solution one part of 5 25 sodium hypochlorite to 10 parts water For screens a commercially prepared equivalent solution of diluted bleach that contains no materials that can cause screen damage...

Страница 55: ...bling and returning the screens and cassettes to use Disposal and Recycling of Cassettes and Screens Screen Disposal Due to the presence of barium the screen may be considered a hazardous or special w...

Страница 56: ...Maintain and Clean the System Cassette Screen Roller Cleaning 6 10 6K7304 2014 10 20...

Страница 57: ...cument you must use safe work practices and wear the correct personal protective equipment for example safety eyewear according to your company s standard operating procedures Parts Replacements Table...

Страница 58: ...the Screen Transportation Unit SK000483 SD card See Replace the SD Card SK000484 USB PS Door cable compartment cover See Replace the Cable Compartment Cover SK000482 Vita Flex CR Replacement System R...

Страница 59: ...e from the Mains wall socket Caution When removing the Screen Transportation Unit after disconnecting the power supply cable wait for 10 minutes to allow the scanner to cool down and be careful not to...

Страница 60: ...to the Mains wall socket 3 Switch on the system and verify that the LED on the Scanner is green and that your imaging software shows that the Scanner status is OK Confirm the Scanner Function after R...

Страница 61: ...that the LED power indicators are off before any service or maintenance procedures 2 Unplug the power supply from the Mains wall socket 3 Turn the scanner onto its back 4 Remove the cable compartment...

Страница 62: ...door to the power supply properly there is a risk of light penetration resulting in loss of image quality 2 Install the cable compartment cover at the rear of the CR System See Install the Cable Comp...

Страница 63: ...nt Cover Tools Required Flat head screwdriver Cover removal tool Remove the Cable Compartment Cover 1 Press the On Off button to switch off the scanner and ensure that the LED power indicators are off...

Страница 64: ...ble Compartment Cover 1 Install new cable compartment cover and make sure the Power Supply cable and USB cables are properly inserted into the cover groove 2 Connect the power supply cable to the Main...

Страница 65: ...quired Flat head screwdriver Remove the SD Card 1 Press the On Off button to switch off the scanner and ensure that the LED power indicators are off 2 Disconnect the power supply cable from the mains...

Страница 66: ...er 5 Connect the power supply cable to the Mains wall socket 6 Press the On Off button to switch on the scanner Confirm the Scanner Function after Replacing the SD Card 1 Perform the System Self Test...

Страница 67: ...USB port on the PC pref erably on the rear of the PC Restart Windows Front panel LEDs are blink ing in orange and the status in the Image Suite notifica tion bar is Ready The Screen Transportation Un...

Страница 68: ...button to reset the scanner 2 Release the cassette using the Manual Release Handle 3 Verify that there is a phosphor screen in the cassette 4 Verify that there is no screen jammed in the scanner 5 Dis...

Страница 69: ...rtation Unit failure Fully insert the Screen Transporta tion Unit into the scanner and secure the knobs properly Short press the On Off button to reset the scanner Replace the Screen Transportation Un...

Страница 70: ...cassette Properly align the edges of the ATP phantom with the cassette edges Test failed due to Wrong exposure level detected Measured Average Pixel Value APV is not within the accepted range of 5 1m...

Страница 71: ...listed errors After trying the provided solutions perform the System Self Test to make sure the system functions properly Run System Self Test Symptom Possible Cause Solution Error 41 42 45 Cassette w...

Страница 72: ...the system to the power supply 6 Power up the scanner and verify that the scanner status is Ready and the front panel LED is green If the error persists perform the follow ing steps 1 Operate the Sys...

Страница 73: ...bedded files on the Tray Board are not up to date Call Service for the instructions Error 83 84 Loading Unloading Screen process was stopped Screen loading unloading process was incomplete due to one...

Страница 74: ...en is ejected into the cassette Note If you are unable to insert the cassette short press the On Off button to restart the scanner and then reinsert the cassette Error 101 Scanner cover is not in plac...

Страница 75: ...onnect scanner from the power supply 2 Remove the Screen Transportation Unit 3 Visually inspect that there is no screen jammed in the camera 4 Insert the Screen Transportation Unit into the system 5 C...

Страница 76: ...3 Verify that in the notification bar the status is Ready and the front panel LED is green Double exposure Excessive exposure over 40 mR Exposure over 10 mR without selecting the Smart Erase option Er...

Страница 77: ...ystem malfunctions Access System Self Test Option1 From the Image Suite Software 1 On the header bar of the Image Suite application click the Help menu button 2 From the displayed Help menu select Run...

Страница 78: ...is completed the Screen Transportation Test window appears System silently checks the internal components of the scanner The check may take a few seconds 2 Insert an unexposed any size cassette into t...

Страница 79: ...A green check mark appears next to each tested function 4 Expose one of the following cassettes 14 x 17 in 10 x 12 in 24 x 30 cm to a dose of 5 mR using x ray settings 60KVp 1 5mAs SID 1 0 m 40 in Th...

Страница 80: ...one of the following If the test succeeded click Exit to view the System Self Test Report If the test failed click Redo to perform the Image Readout Test again or exit to view the System Self Test Re...

Страница 81: ...System Self Test 6K7304 2014 10 20 9 5 7 Click View Report File to view print save the generated basic report 8 Click Exit to exit System Self Test...

Страница 82: ...System Self Test 9 6 6K7304 2014 10 20...

Страница 83: ...roduct Positioning Horizontal or Vertical Dynamic Range 0 40 mR Electric Rating 100 240 V AC 50 60 Hz Maximum Power Consumption 120 W Power Consumption While in Stand by 42 W Heat Dissipation While in...

Страница 84: ...System Specifications 10 2 6K7304 2014 10 20...

Страница 85: ...6K7304 2014 10 20 I Publications History Publication Date Publication No Changed Pages File Name Notes 2014 10 02 6K7304 First release 2014 10 20 6K7304 Revision...

Страница 86: ...Publications History II 6K7304 2014 10 20...

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