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8
Troubleshooting
If the problems keep occurring, please contact Care of Sweden or your local distributor.
Problem
Solution
The pump does not start
Check that the power cable is connected to a socket.
Check that all fuses are ok.
Pump is operating but the
mattress is not inflating
normally
Check that air is coming from the pump and that the
power cable is connected correctly. If the pump is
working but no air is coming out, the pump should be
serviced.
Check that the CPR valve is closed.
Check that the mattress and the mattress connector are
not damaged.
Check that the tubes are intact.
Check that the air filter is not blocked.
The user is “bottoming out”
The comfort settings might be incorrectly set. Adjust the
pressure and wait a few minutes. Check again using the
“hand check” (see section 3.3).
Check that the CPR valve is closed.
Mattress not stationary
Check that the mattress is secured to the underlying
mattress with the elastic straps or, if the mattress has
an integrated foam core (CuroCell S.A.M.® PRO CF16),
secured with the straps to the moving parts of the bed
base.
Noisy pump, or vibrations can
be felt
Check that the pump is correctly attached to the bed.
Resonance may occur in parts of the bed. Remove the
pump and listen to see whether there’s any difference.
This can be fixed by placing the pump on a level, sturdy
surface. Or by putting, for instance, a towel between the
pump and the bed.
Содержание CuroCell S.A.M. PRO
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