162
2
Note down eight-digit alphanumeric characters and the
message that appear on the display.
3
Turn the printer and the computer OFF
a
, remove the USB
cable
b
, disconnect the power plug from the AC power outlet
c
, and then remove the ground wire from the ground terminal
d
.
4
Contact your local authorized Canon dealer.
When contacting your Canon dealer, please report the problems and eight-digit
alphanumeric characters that you have noted.
c
d
a
a
b