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Chapter 12

Chapter 12

113

Troubleshooting

Troubleshooting

This section describes troubleshooting tips for problems you may encounter when using the
machine.

z

“An Error Message is Displayed on the LCD” on page 115

z

“Cannot See the Display Properly on the LCD/Cannot See the Display on the LCD” on page 117

z

“Cannot Scan Films” on page 118

z

“Cannot obtain a clean scan, colors scan incorrectly” on page 118

z

“Frames are not detected correctly” on page 118

z

“Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are
Misaligned/Cannot Print to End of Job” on page 119

z

“When Copying” on page 122

z

“Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched” on
page 123

z

“Paper Curls/Ink Blots” on page 127

z

“Paper Jams” on page 127

z

“Cannot Print Properly from a Photo Index Sheet” on page 130

z

“Cannot Print Properly from the Digital Camera” on page 130

z

“Cannot Print Properly through Wireless Communication” on page 133

z

“Cannot Install the MP Drivers” on page 134

z

“Cannot Connect to the Computer Properly” on page 135

z

“Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on page 135

z

“When You Connect to a Computer Running Windows XP, the Screen Shows the Warning
Message “This device can perform faster” or “High-SPEED USB Device Plugged into non-
High-SPEED USB Hub”” on page 135

z

“Problems Scanning” on page 136

z

“Scanner won’t work” on page 136

z

“ScanGear MP won’t start” on page 136

z

“Cannot display preview” on page 137

z

“Computer stops operating during scanning” on page 137

z

“Scan quality is poor (Poor image displayed on the monitor)” on page 137

z

“Parts of image missing or surrounded by extra white areas” on page 138

z

“Trouble scanning with Multi-Scan or Multi-Crop function” on page 138

z

“Slow scanning speed” on page 139

z

““There is not enough memory.” message is displayed” on page 139

z

“Scanned image not displayed properly” on page 139

z

“Trouble scanning with MP Navigator” on page 140

z

“Image position and size incorrect when scanning from the machine’s operation panel” on
page 140

Note

This section describes about error messages that are displayed on the LCD or
troubleshooting tips for the problems of copy direct printing. If you cannot find
appropriate tips for your problem, refer to the on-screen manuals.

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Содержание PIXMA MP950

Страница 1: ...QT5 0006 V07 XXXXXXXX CANON INC 2005 PRINTED IN THAILAND QT5 0006 V07 ENG User s Guide User s Guide ...

Страница 2: ...isit our web site at www canontechsupport com Support program specifics are subject to change without notice Ordering Information For additional supplies use the following descriptions and order numbers Description Order Ink Tanks PGI 5 Black 0628B002 CLI 8 Black 0620B002 CLI 8 Cyan 0621B002 CLI 8 Magenta 0622B002 CLI 8 Yellow 0623B002 CLI 8 Photo Cyan 0624B002 CLI 8 Photo Magenta 0625B002 Canon S...

Страница 3: ...oth Communication 81 7 Printing from Your Computer 83 Printing with Windows 83 Printing with Macintosh 85 8 Scanning Images 88 About Scanning Images 88 Scanning Methods 88 9 Reading from and Writing to a Memory Card 91 Setting up the Card Slot as the Memory Card Drive of the Computer 91 10 Changing the Machine Settings 92 The Print Settings 93 Wireless Print Settings 94 Bluetooth Settings 94 Other...

Страница 4: ...ix 146 Printing Area 146 How to Read the On screen Manuals 148 Uninstalling the On screen Manuals 148 Transporting Machine 149 Specifications 149 Users in the U S A 154 FCC Notice 154 Mercury Legislation 154 Canon U S A Inc Limited Warranty U S Only 155 Users in Canada 158 Customer Technical Supports 158 Index 159 ...

Страница 5: ... they are not intended to be nor should they be understood to be representation or warranties concerning the products described Specifications are subject to change without notice Model Name K10266 PIXMA MP950 As an ENERGY STAR partner Canon Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency All information regarding non Canon products was compiled from pub...

Страница 6: ... Documentation Provided Easy Setup Instructions Printed documentation Be sure to read this sheet first This sheet includes instructions for setting up your machine and getting it ready for use User s Guide This guide Read this guide when starting to use the machine After following instructions in the Easy Setup Instructions read this guide for instructions on printing from your computer direct pho...

Страница 7: ...re of the type of power available consult your local power company The shape of the plug and outlet may vary depending on the country of purchase Do not allow the power cord to be near objects that emit heat The outer cover of the power cord may melt resulting in fire or electrical shock Never use the machine if the power cord is bundled or knotted Knots in the cord may result in fire or electrica...

Страница 8: ...cm from electric products equipped with fluorescent lighting If you place it near to them the machine may malfunction as a result of the noise emitted by the fluorescent lighting When turning OFF the power be sure to press ON OFF and confirm that the Alarm Lamp has shut off If you pull the power plug out of the wall outlet while the Alarm Lamp is lit or flashing the Print Head is not protected and...

Страница 9: ...C 50 60 Hz depending on local electrical requirements Do not plug the machine into the same circuit as appliances such as an air conditioner television or copier These devices generate electrical noise which may interfere with your machine s operation Whenever you turn OFF the power and unplug the machine wait at least five seconds before you plug it in again Use only the power cord that came with...

Страница 10: ...not to get ink on your hands or clothing If ink gets on your hands or clothing wash them soon in running water If you use hot water the ink may adhere and become difficult to remove After printing do not touch the electrical contacts of the Print Head They will be hot and may result in burns or electrical shock Do not subject the machine to strong physical shock or vibration This can damage the ma...

Страница 11: ...ore print heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake print heads or ink tanks Ink may leak out and stain clothing or the surrounding area Never touch the Print Head ...

Страница 12: ...e warnings Caution Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions Important Indicates operational warnings and restrictions Be certain to read these items to operate the machine correctly and to avoid damage to the machine Note Indicates notes for...

Страница 13: ... z Certificates of deposit z Postage stamps canceled or uncanceled z Identifying badges or insignias z Selective service or draft papers z Checks or drafts issued by governmental agencies z Motor vehicle licenses and certificates of title z Traveler s checks z Food stamps z Passports z Immigration papers z Internal revenue stamps canceled or uncanceled z Bonds or other certificates of indebtedness...

Страница 14: ...utting your finger in the rounded indent and pulling out the extension until it stops 5 Paper Guide When loading paper ensure that the left edge just touches this guide To move the Paper Guide pinch the knob and slide in the appropriate direction 6 Auto Sheet Feeder Load paper here before printing Paper feeds automatically one sheet at a time 7 Cover Guide Align the right side of the paper to this...

Страница 15: ...on Press this button to open the Paper Output Tray 13 FAU Film Adapter Unit Protective Sheet Protects the FAU Lamp and the Platen Glass The film guides used for scanning in film are stored at the rear Remove when performing Film Direct Print Always attach this cover when copying or scanning originals other than film originals e g documents or photographs 14 FAU Lamp Lights up the film original whe...

Страница 16: ...n page 15 21 Print Head Holder Used to install a Print Head 22 Inner Cover Open this cover when replacing the ink tanks 23 Card Slot Set the memory card here For details see Inserting the Memory Card on page 46 24 Access Lamp Lights when a memory card is inserted into the Card Slot This lamp flashes while the machine is reading or writing data from to the memory card For details see Inserting the ...

Страница 17: ...etween the Auto Sheet Feeder and Cassette Important While the machine is printing from or scanning images to the computer or the computer is in the sleep mode or standby mode do not disconnect and connect the USB cable Note z For information on how to install the Print Head and ink tanks refer to the Easy Setup Instructions Ink Tank Lamps z You can check the status of each ink tank according to th...

Страница 18: ...hes the machine to Scan mode This button is used when the machine is connected to a computer Refer to the Scan Guide 14 PHOTO FILM Switches the machine to Photo film mode 15 MEMORY CARD Switches the machine to Memory card mode 16 OK Finalizes your selection for the menu or setting item Restores the machine to normal operation after a printing error was resolved or if paper jams are cleared 17 Scro...

Страница 19: ...ve setting on page 95 When you try to copy or scan the machine will exit from Power save mode If you use the machine frequently we recommend that you set the Power save transfer time to 1 hour or 8 hours The Screen saver Mode The LCD goes out if the machine is not operated for 5 minutes Press any button to restore the display You cannot change the period before the LCD goes out Note If preparatory...

Страница 20: ... Scanning a Film on page 62 1 Lift the Document Cover 2 Load your document on the Platen Glass z Place your document face down on the Platen Glass z Align the upper left corner of your document with the alignment mark on the upper left corner of the Platen Glass Document type z Documents z Photographs z Book For details on positive and negative 35 mm film strip and 35 mm slides see Photo Printing ...

Страница 21: ...Setting for Media Type Auto Sheet Feeder Cassette Plain Paper 0 52 13 mm 0 52 13 mm Plain Paper High Resolution Paper HR 101N 80 sheets A4 Letter 80 sheets A4 Letter High Resolution Paper Super White Paper SW 201 0 52 13 mm A4 Letter 0 52 13 mm A4 Letter Plain Paper Glossy Photo Paper GP 401 10 sheets A4 Letter 20 sheets 4 x 6 101 6 x 152 4 mm Credit Card 10 sheets A4 Letter 20 sheets 4 x 6 101 6 ...

Страница 22: ...3 SG 101 10 sheets A4 Letter 20 sheets 4 x 6 101 6 x 152 4 mm 10 sheets A4 Letter 20 sheets 4 x 6 101 6 x 152 4 mm Photo Paper Plus Glossy Photo Paper Pro 3 PR 101 10 sheets A4 Letter 20 sheets 4 x 6 101 6 x 152 4 mm 10 sheets A4 Letter 20 sheets 4 x 6 101 6 x 152 4 mm Photo Paper Pro Photo Stickers 4 PS 101 1 sheet Not loadable 5 Photo Paper Plus Glossy Transparencies CF 102 30 sheets 30 sheets T...

Страница 23: ...ain graphics on paper that curls easily Remove this kind of paper for printing text only documents z If the paper is curled uncurl it before printing To uncurl the paper see Paper is curled on page 125 z Put unused paper back into the package and store them out of direct sunlight in a place where the temperature and humidity are low Keep them on a level surface to avoid curling and wrinkling z If ...

Страница 24: ...ine or printer driver You can also specify the type size of paper to be fed from the Cassette for regular use with the printer driver For example you can specify that Letter sized plain paper is always fed from the Cassette whenever you print A You can switch between paper loaded in the Auto Sheet Feeder e g 4 x 6 101 6 x 152 4 mm or the Cassette e g A4 Letter sized paper z Continuous printing on ...

Страница 25: ...For information on page size media type and paper support load limit for Auto Sheet Feeder or Cassette see Recommended Paper and Requirements on page 19 z For information on the printer driver settings refer to the Printer Driver Guide Note z Press Feed Switch so that the Auto Sheet Feeder Lamp is lit when feeding paper from the Auto Sheet Feeder and the Cassette Lamp is lit when feeding paper fro...

Страница 26: ...ed information on the specialty media Canon provides for use with its various printers see Recommended Paper and Requirements on page 19 Note z Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams z When paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat See ...

Страница 27: ...k A Note z You can use general copy paper or Canon s Super White Paper SW 201 z You can load up to 150 sheets of plain paper 64 gsm or 17 lb 13 mm or 0 52 inches in height in the Auto Sheet Feeder However the paper may not be fed normally depending on its media type or your environment where the temperature and humidity are high or low In that case reduce the amount of paper to half approx 0 2 5 m...

Страница 28: ...ter driver settings refer to the Printer Driver Guide Important z Envelopes can be used only when printing from a computer z Do not use envelopes with embossed or treated surfaces a double flap pressure seals or sticker flaps z Select either DL Env or Comm Env 10 according to the envelope size you are using z The printed image will be upside down depending on the application If this occurs open th...

Страница 29: ...hine connected to a computer select the page size of the loaded paper from Page Size in the printer driver For a detailed description of the printer driver settings see Printing with Windows on page 83 or Printing with Macintosh on page 85 Important Loading plain paper cut to 4 x 6 101 6 mm x 152 4 mm 5 x 7 127 0 x 177 8 mm or 2 13 x 3 39 54 0 x 86 0 mm Credit Card size for a trial printing can ca...

Страница 30: ...er in landscape orientation B can cause the paper to be jammed Note We recommend using genuine Canon photo media when printing photographs See Recommended Paper and Requirements on page 19 Note For detailed information on the specialty media Canon provides for use with its various printers see Recommended Paper and Requirements on page 19 Note z Align the edges of paper neatly before loading Loadi...

Страница 31: ...de the Paper Guides to fit the loaded paper stack Important Do not load the paper beyond this Load Limit Mark A Note z You can use general copy paper or Canon s Super White Paper SW 201 z You can load up to 150 sheets of plain paper 64 gsm or 17 lb 13 mm or 0 52 inches in height in the Cassette However do not stack more than 50 sheets in the Paper Output Tray z Do not touch the printed surfaces un...

Страница 32: ...per Output Tray 1 Press the Open Button to open the Paper Output Tray 2 Pull out the Paper Output Tray Extension completely 3 Press Feed Switch so that the Cassette Lamp A lights Note After printing to put back the Paper Output Tray Extension push it back while raising it a little Note You can also select the paper source with the printer driver For details refer to the Printer Driver Guide 1 1 2 ...

Страница 33: ...mportant z Envelopes can be used only when printing from a computer z Do not use envelopes with embossed or treated surfaces a double flap pressure seals or sticker flaps z Select either DL Env or Comm Env 10 according to the envelope size you are using z The printed image will be upside down depending on the application If this occurs open the printer properties dialog box then select the Rotate ...

Страница 34: ...ette Lamp lights Important z Do not leave photo paper such as Photo Paper Pro in the Cassette for a long time This may cause paper discoloration due to natural aging z If you are using photo paper such as Photo Paper Pro and have loaded them in the Cassette the printout may have roller traces on the print surface To avoid this load paper in the Auto Sheet Feeder z Loading plain paper cut to 4 x 6 ...

Страница 35: ...m Page Size in the printer driver For a detailed description of the printer driver settings see Printing with Windows on page 83 or Printing with Macintosh on page 85 Important Always load paper in portrait orientation A Loading paper in landscape orientation B can cause the paper to be jammed Note We recommend using genuine Canon photo media when printing photographs See Recommended Paper and Req...

Страница 36: ...type bordered or borderless print etc z How to change the Settings screen This section describes the steps to specify the page size for Memory card mode to 4 x 6 101 6 x 152 4 as an example For information on each item see Print Setting Items on page 35 1 Display the Settings screen 1 Press Settings The Settings screen is displayed 2 Select the Setting tab 1 Use or to select the Setting tab Select...

Страница 37: ... can specify the page size 8 5 x 11 215 9 x 279 4 A4 B5 A5 4 x 6 101 6 x 152 4 5 x 7 127 x 177 8 Credit card 2 You can specify the media type Plain paper Photo Paper Pro Photo Plus Glossy Matte Photo Paper Glossy Photo Paper 3 You can adjust image quality according to the documents you want to copy Fast Standard High Note Depending on the functions specified in the Copy Memory card or Photo film m...

Страница 38: ...h 4 Select bordered or borderless print Bordered Borderless 5 Select whether to print the shooting date file no or not 1 No date file no Print date only Print file no only Print date file no 1 Can be selected only in Memory card mode Note z Fast can be selected when Plain paper is selected as the media type z When using Fast with media type set to Plain paper if the quality is different from that ...

Страница 39: ... the light Face brightener ON Face brightener OFF 6 Choosing Image optimizer ON enables you to correct and smooth the jagged contours for printing 1 Image optimizer ON Image optimizer OFF 7 Adjust brightness 1 Brightness 2 Brightness 1 Brightness standard Brightness 1 Brightness 2 8 Adjust contrast 1 Contrast 2 Contrast 1 Contrast standard Contrast 1 Contrast 2 9 Adjust color hue 1 Color hue red 2...

Страница 40: ... the Platen Glass 4 Press Color for color copying or Black for black white copying The machine starts copying Note Specify Feed Switch so that the Auto Sheet Feeder Lamp is lit when feeding paper from the Auto Sheet Feeder and the Cassette Lamp is lit when feeding paper from the Cassette Note Press Settings to check or change the page size media type or other settings See To Change Print Settings ...

Страница 41: ...n and use or to select the setting value Holding down or steps through the values faster 3 Finalize your selection 1 Press Settings Return to the Copy standby screen 4 Start copying See Start copying on page 38 Same magnification Copies in the same size as an original Preset ratio Preset ratios are convenient when changing between standard page sizes for example when reducing A4 to A5 or enlarging...

Страница 42: ... reduction enlargement method See Reducing or Enlarging a Copy on page 39 5 You can specify if auto intensity is performed Specifying Auto intensity ON automatically changes the icon above the intensity slide bar on the LCD to AUTO Using Useful Copy Functions Special Copy You can copy in various layouts 1 Prepare for copying See Prepare for copying on page 38 2 Select the copy menu 1 Press Menu Im...

Страница 43: ...necessary items See To Change Print Settings on page 34 7 Press Color for color copying or Black for black white copying 8 Load the document to be printed on the back face on the Platen Glass If you have only one document to scan press OK 9 Press Color or Black Be sure to press the same button as you pressed in step 7 Important If you do not press the same button in step 7 and step 9 the machine d...

Страница 44: ...en Glass If you have only one document to scan press OK 7 Press Color or Black Be sure to press the same button as you pressed in step 5 z Copying Four Pages to Fit onto a Single Page 4 on 1 copy This feature enables you to copy four documents onto a single sheet of paper by reducing each image Four types layouts can be selected Procedure 1 Display the Special copy screen See Special Copy on page ...

Страница 45: ... Specify the necessary items See To Change Print Settings on page 34 4 Press Color or Black to start copying Important If you do not press the same button in step 6 steps 7 and 8 the machine does not start copying Note z This function cannot be used in conjunction with other copy functions z If Device memory is full appears on the LCD when scanning set the print quality to Standard and try copying...

Страница 46: ...nual layout and pressed OK go to step 4 4 Use or to set the vertical repeats 5 Press to move the cursor to the right 6 Use or to set the horizontal repeats then press OK 7 Specify the necessary items See To Change Print Settings on page 34 8 Press Color for color copying or Black for black white copying Important z The area read from the documents depends on the enlargement reduction ratio z The s...

Страница 47: ... compatible with this machine Memory cards that can be directly inserted into the Card Slot z Compact Flash CF Card Supports Type I II 3 3V z Microdrive z SmartMedia Supports 3 3V card only 1MB and 2MB cards are not supported z MEMORY STICK z MEMORY STICK PRO z SD Secure Digital memory card z MultiMedia Card Memory cards that can be inserted in the Card Slot using the adapter xD Picture Card 1 z M...

Страница 48: ...the digital camera refer to the manuals supplied with your digital camera z Format the memory card with a digital camera The memory card might not be usable with the machine if formatted on a computer z Images edited on a computer may not be printed correctly z Insert only one kind of memory card at a time Note z When Read write mode is selected in Read write attribute under Other settings by usin...

Страница 49: ... STICK PRO z MEMORY STICK Duo z MEMORY STICK PRO Duo z SD Secure Digital memory card z miniSD Card z MultiMedia card Insert into the center part of the Card Slot on the right side The Access Lamp A lights up Caution z The memory card sticks out of the Card Slot but do not force it into the slot any further Doing so damages the machine and the memory card z Check if the right side of the memory car...

Страница 50: ...on page 23 4 Insert a memory card into the Card Slot See Inserting the Memory Card on page 46 Note If you use the Card Slot as a memory card drive for your computer removing operation from the computer is required before removing the memory card z When Windows is being used right click the removable disk icon and click Eject If Eject is not displayed on the screen ensure that the Access Lamp is no...

Страница 51: ...ed on the LCD while reading the photo Note Displaying Photos Automatically on the LCD Slide Show You can automatically display photos in sequence when selecting Single photo print z To start the slide show press OK when checking photos in Single photo print z To stop the slide show press Stop Reset during the slide show You can do z To search for photos with the shooting date Search see Searching ...

Страница 52: ... Specify the number of prints for each photo 1 Use or to select the image you want to print 2 Use or to specify the number of prints 3 Repeat from step 1 to step 2 to specify the number of prints for each photo 4 Press OK The print confirmation screen is displayed Note Press Settings to check or change the page size media type or other settings See To Change Print Settings on page 34 Note z To can...

Страница 53: ...ted Select date range 1 Use or to specify the date of the oldest photos you want to print then press OK 2 Use or to specify the date of the most recent photos you want to print 3 Go to main step 3 Note z To cancel printing press Stop Reset z The printing is not started if you press Black Note z By pressing Search to specify a date or date range you can display and print the photos shot on the spec...

Страница 54: ...ame then press Trimming If you do not rotate or resize the cropping frame go to main step 4 2 Use to enlarge or to reduce the cropping frame size respectively Note z The date to be specified is displayed according to the settings of Date display See Date display on page 95 z To exit Search mode select Cancel search from the Search method screen and then press OK You can also exit Search mode by sw...

Страница 55: ...ollowing layouts can be selected Note z The cropped image cannot be newly saved on the memory card z The trimming area is displayed only for photos which have been trimmed z To change the trimming area once it has been set press Trimming again z To cancel trimming while editing the trimming frame press Stop Reset while the trimming edit screen is displayed You can also cancel trimming by switching...

Страница 56: ...h a frame on Canon Photo Stickers 1 Prepare for printing See Prepare for printing on page 48 2 Select the print menu 1 Press MEMORY CARD 2 Use or to select Special photo print then press OK 3 Use or to select Sticker print then press OK 3 Select the layout for the sticker you want to print 1 Use or to select Stickers x 16 You can only print in the Stickers x 16 layout though other layouts appear o...

Страница 57: ...page 51 z To print a specified area Trimming see Printing a Specified Area Trimming on page 52 Note z If you do not select a frame using or the photo is printed without any frame When you want to print with no frame just press OK z When the photo is upside down use or to rotate it by 180 degrees to orient it properly against the frame z If you want to rotate the photo by 90 degrees to fit it withi...

Страница 58: ...F Print Style Index Print Prints an index of photos that were specified as Index Print with DPOF using the machine s index printing layout Standard Print Photo Select Prints only photos specified with DPOF cannot be specified from the Operation Panel Number of copies Prints the number of copies specified with DPOF cannot be specified from the Operation Panel Functions other than the above adding c...

Страница 59: ... method then press OK z If you selected Single photo for Captured info the photo selection screen is displayed Use or to select the photos to print then press OK You can do z To search for photos with the shooting date Search see Searching for Photos with the Shooting Date Search on page 51 z To print a specified area Trimming see Printing a Specified Area Trimming on page 52 Note z For the Print ...

Страница 60: ...lected Set no of copies 2 Use or to specify the number of photos to print starting with the newest one then press OK 3 Go to step 4 z If you selected Search 2 Use or to specify the oldest shot date to include in print then press OK 3 Use or to specify the newest shot date to include in print then press OK 4 Go to step 4 Print all photos All images are printed on the Photo Index Sheet Set no of cop...

Страница 61: ...rks will be disregarded and one copy each of all photographs will be printed D Select the number of copies fill in a circle under each photograph you want to print E Follow the procedure as described F Select the paper source G Mark this to print the same Photo Index Sheet again If you mark this all other marked settings will be disregarded 5 Fill in the appropriate circles in the Photo Index Shee...

Страница 62: ... Photo Index Sheet you can select 4 x 6 101 6 x 152 4 mm 5 x 7 127 x 177 8 mm 8 5 x 11 LETTER or A4 for the page size z Load paper in the location you selected under The Paper Feeder on the Photo Index Sheet Important z If Failed to scan Photo Index Sheet is displayed on the LCD press OK Make sure that you have marked all the necessary circles on the sheet and confirm its orientation and position ...

Страница 63: ...he Platen Glass 1 Press ON OFF to turn on the machine See Turning the Machine ON and OFF on page 17 2 Select the type of original to scan 1 Press PHOTO FILM 2 Use or to select Print from photo then press OK The photo placement guidance screen is displayed 3 Load the photos on the Platen Glass 1 Lift the Document Cover 2 Load the photos on the Platen Glass Place the photos face down on the Platen G...

Страница 64: ... z When setting two or more photographs at the same time place them at least 0 4 10 mm apart from each other If photographs are placed closer they may be scanned as a single image z Slanted photographs with a long edge of 7 1 180 mm or more cannot be corrected z Photographs smaller than approx 1 25 mm square will not be scanned properly z The types of photographs listed below may not be scanned pr...

Страница 65: ...t the type of film to scan 1 Use or to select the type of film to scan The following type of film can be selected Color negative film Black white negative film Color positive film and Mount for slides 2 Press OK The procedure to set the film is displayed Follow the screen to load the film Press OK to move to the next display 4 Remove the film guide 1 Remove the FAU Protective Sheet from the Docume...

Страница 66: ...holder Gently squeeze in the edges A of the film holder to release it B 2 Mount the film in the film guide with the front side the side showing the correct image face down Pass the tip of the film under the tabs of the film guide then position the film in the film guide so that the spaces between frames are aligned with the white line mark of the film guide Note Before scanning 35 mm slides prepar...

Страница 67: ...ote z Ensure that all the tabs on its outer edges fit into the slots in the film guide when closing the film holder If the film holder is floating press the whole downward z If the film holder will not close properly reposition the film so that its perforations are set properly in the film guide slots and try again Note z When placing film strips that are shorter than the film guide part of an ima...

Страница 68: ...factory if the film is set beyond the reference position A indicated by the white line Do not set the film beyond the reference position Note z Film is scanned in the order from left to right z Mount the film in the film guide with the upper edge of the photograph towards you to prevent the scanned photographs from being displayed upside down on the LCD Depending on the model or brand of your came...

Страница 69: ...e 62 2 Select the print menu 1 Use or to select Single photo print then press OK The photo selection screen is displayed Note z The photo or film is rescanned before printing starts Do not open the Document Cover or remove the photo or film from the Platen Glass until printing is complete z If the film was not scanned properly see Cannot Scan Films on page 118 z Press PHOTO FILM when loading anoth...

Страница 70: ...ints to be made for each photo 1 Prepare for printing See Prepare for printing on page 67 2 Select the print menu 1 Use or to select Multi photo print then press OK The photo selection screen is displayed 3 Specify the number of prints for each photo 1 Use or to select the image you want to print 2 Use or to specify the number of prints 3 Repeat from step 1 to step 2 to specify the number of print...

Страница 71: ...rinting See Prepare for printing on page 67 2 Select the print menu 1 Use or to select Special photo print then press OK 2 Use or to select Sticker print then press OK 3 Select the layout for the sticker you want to print See Select the layout for the sticker you want to print on page 54 4 Select the photo you want to print 1 Use or to display the photo to print then press OK The print confirmatio...

Страница 72: ...nting All Photos Print all photos You can print all scanned photos 1 Prepare for printing See Prepare for printing on page 67 2 Select the print menu 1 Use or to select Special photo print then press OK 2 Use or to select Print all photos then press OK 3 Start printing See Start printing on page 68 ...

Страница 73: ...digital still camera camcorder or mobile phone without the need to use a computer z It is possible to specify which images to print and various print settings from the operation panel of your camera or mobile phone z Canon Bubble Jet Direct allows you to print photos from a Canon Bubble Jet Direct compatible PictBridge incompatible digital camera or digital video camcorder without a computer by si...

Страница 74: ...ith the device If you use the device battery be sure to charge it fully Note The Print Head cannot be aligned using the controls of the digital device If the Print Head alignment is not yet performed execute automatic Print Head alignment see Aligning Print Head automatically on page 108 Note Depending on the model or brand of your device you may have to select a print mode compliant with PictBrid...

Страница 75: ...reen Memory Card only when the corresponding items below are in the Default setting items selections based on the machine setting using the controls of the device About the Settings Explained below The settings explained on the following pages cannot be made on some PictBridge compliant devices If any setting cannot be made the machine setting is used Names of settings that are displayed on Canon ...

Страница 76: ... Paper can be selected for Media type when A4 or 8 5 x 11 Letter is selected for Page size When Plain Paper is selected for Media type bordered printing will be performed even when Borderless is selected for Layout 4 When A4 or 8 5 x 11 Letter is selected for Page size you can print in 4 up layout About Layout and Trimming For Layout when the Default selections based on the machine setting is sele...

Страница 77: ...r in the margins of specified photos Select Layout then select the item displayed with the i icon z 35mm Film Style Layout Contact Printing Layout You can print selected photos or index specified photos in 35 mm film style layout contact printing layout Select Layout then select the item displayed with the film icon Note z When printing onto Photo Stickers PS 101 16 up use the following settings 1...

Страница 78: ...the device cannot be used for the following Print quality setting Machine maintenance Note To connect the compatible digital camera to this machine use the USB cable for the computer connection supplied with the camera For details on connection see Connecting to a PictBridge Compliant Device on page 71 Digital Camera Setting Media Type Card 1 Photo Paper Pro 4 x 6 101 6 x 152 4 mm Card 2 Photo Pap...

Страница 79: ...or print error messages see Cannot Print Properly from the Digital Camera on page 130 Note z By operating the digital camera you can make the following prints You can make a standard print from the image displayed in the single display mode or in the index display mode You can print specified numbers of images or make an index print by editing the DPOF Images other than Exif may not be index print...

Страница 80: ...Layout When Printing from a Mobile Phone You can select the page size media type layout and borderless printing on the Wireless print settings screen when printing from a mobile phone through Infrared communication or Bluetooth communication For how to print from a computer through Bluetooth communication refer to the Bluetooth User s Guide The initial setting is borderless printing on 4 x 6 Photo...

Страница 81: ...bile phone manual 1 Prepare for printing 1 Press ON OFF to turn on the machine See Turning the Machine ON and OFF on page 17 2 Load paper See Loading Paper on page 19 3 Ensure that the proper paper source is selected See Changing the Paper Source on page 23 2 Set the print setting See Setting the Page Size Media Type and Layout When Printing from a Mobile Phone on page 78 3 Start Infrared Communic...

Страница 82: ...ocedure to print from your mobile phone refer to your mobile phone manual z Do not place any obstacle between the infrared ports of the machine and mobile phone Data cannot be transmitted between them z During printing be careful not to interrupt infrared communication with the machine If it is interrupted send the data from the mobile phone again z Depending on your device the Fine print quality ...

Страница 83: ...per See Loading Paper on page 19 3 Ensure that the proper paper source is selected See Changing the Paper Source on page 23 2 Connect the Bluetooth Unit BU 20 to the Direct Print Port 3 Set the print setting See Setting the Page Size Media Type and Layout When Printing from a Mobile Phone on page 78 4 Start printing from a mobile phone z When you select the device name select the initial value Can...

Страница 84: ...nditions Presence of obstacles between the communication equipment and radio wave conditions Presence of magnetic fields static electricity or electromagnetic interference Receiver sensitivity and antenna performance of the communication equipment z For the transmittable data see About transmittable data on page 80 Device name Select the device name of this machine displayed on the screen of the B...

Страница 85: ...le to print from the application software 5 Open the printer properties dialog box 1 Select Print from the application software s File menu The Print dialog box opens 2 Ensure that your machine is selected Note z Menu and command names may differ between application softwares and more steps may be required For details refer to the documentation for each application software you use z The steps des...

Страница 86: ...y the required settings 1 Click Media Type to select the type of media loaded in the machine 2 Ensure that Paper Feed Switch is selected from Paper Source 3 Specify the print quality and other settings in Print Quality or Color Intensity 4 Click OK The Print dialog box opens Note For print settings refer to the Printer Driver Guide 2 3 1 4 2 3 ...

Страница 87: ...iew the Printer Driver Guide Instructions is only displayed when the Printer Driver Guide is installed z Selecting the Preview before printing check box displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed Some application softwares do not have a preview function Note z You can cancel a print job in progress by simply press...

Страница 88: ...plication software s File menu The Page Setup dialog box opens 2 Confirm that MP950 is selected in Format for 3 Select the desired page size from Paper Size 4 Click OK 6 Specify the required settings 1 Select Print from the application software s File menu The Print dialog box opens 2 Select Quality Media from the pop up menu 3 Select the desired media type from Media Type 4 Ensure that Paper Feed...

Страница 89: ...tion Printing a composite document Select when printing documents consisting mainly of text Detailed Setting Select to fine tune the Print Quality and Halftoning settings z For details about other printer driver functions click to view the Printer Driver Guide If the Printer Driver Guide is not installed the Printer Driver Guide is not displayed even if is clicked z Clicking Preview displays a pre...

Страница 90: ...tween the machine and the computer is physically secure Scanning Methods Scanning Using the MP Navigator MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card Scanned documents can be previewed and be easily printed and edited according to your needs You can use the supplied application software to edit or print the docu...

Страница 91: ...en click OK If you are using Mac OS X v 10 2 4 or later Select Applications from the Go menu then double click Image Capture Select Preferences from the Image Capture menu Select Others from When a scanner button is pressed open select MP Navigator 2 from Applications then click Open 1 Press ON OFF to turn on the machine See Turning on the Machine on page 17 2 Load the document on the Platen Glass...

Страница 92: ...anned and stored as a PDF file Attach to E mail The document is scanned and the image is attached to an e mail using the e mail application software Open with application The document is scanned and displayed on the registered application software Scan film and save The film is scanned and saved Important If with some types of original the position and size of the image is not scanned in correctly...

Страница 93: ...bute 2 Press OK Important When Read write attribute under Device settings is set to Read write mode using the Operation Panel of the machine card direct printing cannot be done After using the Card Slot as the memory card drive of the computer remove the memory card then be sure to set Read write attribute to Read only mode Read only mode The Card Slot is used only for reading Be sure to select th...

Страница 94: ...rn on the machine See Turning the Machine ON and OFF on page 17 2 Press Menu 3 Display the Device settings screen 1 Use or to select Maintenance settings then press OK The Maintenance settings screen is displayed 2 Use or to select Device settings then press OK The Device settings screen is displayed 4 Select the menu 1 Use or to select the setting item then press OK Example select Print settings ...

Страница 95: ...t Selects the amount of image that extends off the paper when printing in Borderless full Important z The printing speed may be reduced compared to when this setting is set to OFF z This function may not be so effective depending on the print quality setting z Furthermore certain noise such as when the machine is preparing for printing is not reduced Important Be sure to revert this setting to OFF...

Страница 96: ...ged contours for printing Layout print Specifies the layout for the paper when printing photos saved on a mobile phone Bluetooth Settings For details see Changing the Bluetooth Settings Bluetooth settings on page 82 Device name Specifies the name of this machine that is displayed on a Bluetooth compatible device Access refusal When this is set to ON the machine refuses access from a Bluetooth comp...

Страница 97: ...ave settings Saves the settings for the Settings screen Load settings Loads the settings for the Settings screen that were saved Note z When Print date only or Print date file no is selected for Date file no in the tab 1 on the Settings Memory Card screen the shooting date is printed in the date display order you selected For Print settings see To Change Print Settings on page 34 z The shooting da...

Страница 98: ...chine uses the following ink tanks Black CLI 8BK Cyan CLI 8C Photo Cyan CLI 8PC Photo Magenta CLI 8PM Black PGI 5BK Yellow CLI 8Y Magenta CLI 8M Note z Be sure to install the ink tanks in the correct order The proper arrangement from the left is Black Photo Cyan Black Magenta Cyan Magenta Yellow z Should missing characters or white streaks appear despite sufficient ink levels see When Printing Bec...

Страница 99: ...Displayed on the LCD on page 115 Knowing When to Replace Ink Tank It is important to identify the empty tank using the LCD and replace it When Low Ink is Detected is displayed The message is displayed on the LCD when you start printing Obtain a new ink tank z To continue printing select Yes and then press OK z To cancel printing select No and then press OK When Ink has Run Out is displayed z Press...

Страница 100: ... within six months of its first use z Once an ink tank has been used do not remove it from the machine and leave it out in the open This will cause the ink tank to dry out and the machine may not operate properly if it is reinstalled z Color ink consumption may occur even when black and white or grayscale printing is specified Color ink is consumed in the head cleaning and deep cleaning which are ...

Страница 101: ...ain on the air hole C Then remove the film completely B Caution z Do not try to manually move or stop the Print Head Holder z Do not touch any metal parts Caution Do not touch the Print Head Lock Lever B Remove only the ink tank Important z Handle ink tanks carefully to avoid staining clothing or the surrounding area z Discard empty ink tanks according to the local laws and regulations regarding d...

Страница 102: ...step may cause the ink to leak and stain your clothes and hands z Do not touch the electrical contacts G Doing so can cause the machine to malfunction or become unable to print z Do not squeeze the side of ink tanks F as this may cause the ink to leak out and stain your clothes and hands z Do not re attach the protective cap D once you have removed it z Do not touch the open ink port E once the pr...

Страница 103: ...by dried ink Periodically printing or cleaning the Print Head can prevent this blockage Important Make sure to install all the ink tanks to enable printing The machine cannot be used unless all the ink tanks are installed Note Ensure that the Inner Cover is closed Printing will not occur if the Inner Cover is open Caution z Be sure to hold the Scanning Unit Printer Cover firmly using both hands an...

Страница 104: ... lamp is flashing even though ink remains in that ink tank it is inserted in the wrong position Make sure that the correct ink tank color is inserted in each position Open the Scanning Unit Printer Cover and make sure all the ink tank lamps are lit See Replacing an Ink Tank on page 96 If the ink tank lamp is unlit press the mark on the ink tank firmly until it clicks to fully insert it Make sure t...

Страница 105: ...e setting screen for the selected item is displayed Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head nozzles and to verify Print Head alignment Use this function when printed results are blurred or the color is incorrect 1 Press ON OFF to turn on the machine then load a sheet of A4 or Letter sized plain paper in the A...

Страница 106: ...ming Maintenance on page 103 2 Use or to select Nozzle check and then press OK The pattern print confirmation screen is displayed 3 Use or to select Yes and then press OK The nozzle check pattern is printed 4 Examine the pattern and take the appropriate action See Examining the Nozzle Check Pattern on page 105 2 3 ...

Страница 107: ...exist on this pattern The two different pattern sets will be displayed by turns for the pattern confirmation screen on the LCD z There are no white stripes All the patterns are printed normally 1 Select All A and press OK The screen returns to the Maintenance screen Note If the ink level is low the nozzle check pattern is not printed correctly Replace the relevant ink tank See Replacing an Ink Tan...

Страница 108: ...Print Head causes waste ink to be absorbed in the waste ink absorber Cleaning the Print Head consumes ink so perform Print Head cleaning only when necessary 1 Press ON OFF to turn on the machine See Turning on the Machine on page 17 2 Clean the Print Head 1 Display the Maintenance screen See Performing Maintenance on page 103 2 Use or to select Cleaning and then press OK The confirmation screen is...

Страница 109: ...erform deep cleaning of the Print Head 1 Display the Maintenance screen See Performing Maintenance on page 103 2 Use or to select Deep cleaning and then press OK The confirmation screen is displayed 3 Use or to select Yes and then press OK The machine starts the Print Head deep cleaning 3 Check the status of the Print Head 1 Print the nozzle check pattern to verify that the Print Head nozzles are ...

Страница 110: ... can adjust the Print Head manually See Adjusting the Print Head Manually on page 117 1 Press ON OFF to turn on the machine See Turning on the Machine on page 17 2 Execute automatic Print Head alignment 1 Display the Maintenance screen See Performing Maintenance on page 103 2 Use or to select Auto head align and then press OK The confirmation screen is displayed 3 Load two sheets of A4 or Letter s...

Страница 111: ...lignment Cannot Be Executed Correctly z When automatic Print Head alignment cannot be executed correctly the message Auto head align has failed is displayed on the LCD See An Error Message is Displayed on the LCD on page 115 Caution z Be sure to turn OFF the power and disconnect the power cord before cleaning the machine z Do not use tissue paper paper towels or similar materials for cleaning Pape...

Страница 112: ...n the paper feed rollers 1 Display the Maintenance screen See Performing Maintenance on page 103 2 Use or to select Roller cleaning then press OK The confirmation screen is displayed 3 Use or to select Yes then press OK The paper feed rollers are cleaned 4 Repeat step 3 twice 5 Load three or more of A4 or Letter sized paper in the paper source you selected in step 2 6 Repeat step 3 three times The...

Страница 113: ...n the machine then remove any paper from the Auto Sheet Feeder See Turning on the Machine on page 17 2 Prepare a single sheet of A4 or Letter sized plain paper Fold it in half along the long edge Unfold the paper then load it in the Auto Sheet Feeder with the open side to the front 3 Perform bottom plate cleaning 1 Display the Maintenance screen See Performing Maintenance on page 103 2 Use or to s...

Страница 114: ...protrusions inside the machine may be stained Clean them up See Cleaning the Protrusions inside the Machine on page 112 Cleaning the Protrusions inside the Machine If protrusions inside the machine are stained wipe ink off the protrusions using a swab or the like Important z Even if the Cassette is selected as the paper source paper will be fed from the Auto Sheet Feeder to print the pattern z Do ...

Страница 115: ...e Computer Properly on page 135 z Printing Speed is Slow USB 2 0 Hi Speed Connection Does Not Work on page 135 z When You Connect to a Computer Running Windows XP the Screen Shows the Warning Message This device can perform faster or High SPEED USB Device Plugged into non High SPEED USB Hub on page 135 z Problems Scanning on page 136 z Scanner won t work on page 136 z ScanGear MP won t start on pa...

Страница 116: ...n Error is Displayed Regarding Automatic Duplex Printing on page 143 z Error No 300 is Displayed on page 143 z Error No 1700 is Displayed on page 144 z Error No 1851 is Displayed on page 144 z Error No 1856 is Displayed on page 144 z Error No 2001 is Displayed on page 144 z Error No 2500 is Displayed on page 145 z For Windows Users on page 145 If an error occurs when the machine is connected to a ...

Страница 117: ...t Head and reinstall it If this error still remains the Print Head may be damaged Contact the Canon Customer Care Center Inner cover is open Close the inner cover and press OK If the Inner Cover is open when starting normal printing close it before pressing OK on the machine Do not open or close the Inner Cover when printing This may damage the machine Some ink tanks are not installed in place U07...

Страница 118: ...ized paper is not loaded on the Auto Sheet Feeder Press OK on the machine to clear the error then load one sheet of A4 Letter sized paper in the Auto Sheet Feeder Automatic Print Head alignment cannot be performed using paper from the Cassette For automatic Print Head alignment always load paper in the Auto Sheet Feeder z Print Head nozzles are clogged Press OK to resolve the error Print the nozzl...

Страница 119: ...ed 6 When Did the patterns print correctly is displayed confirm that the pattern is printed correctly use or to select Yes and then press OK The input screen for the head position adjustment value is displayed 7 Check the printed patterns and use or to input the number of the pattern in column A that has the least noticeable streaks 8 Press to move the cursor to column B and then use or to input t...

Страница 120: ...p See Cleaning Your Machine on page 109 Dirt is stuck to the film Wipe the film with a cloth then set it again Film condition is poor due to faded colors Scan using Fade restoration See Memory card and Photo film modes on page 36 Note If a print out of an image does not appear satisfactory or the same as what you see on the monitor you may need to change the print settings or the machine itself ma...

Страница 121: ... Ink Level Information on page 97 Ink tank is not fully inserted When the ink tank lamp is unlit press the mark on the ink tank clicks into place The ink tank lamp lights red when the ink tank is fully inserted Make sure all of the orange tape is peeled off the ink tank as illustrated in A If any orange parts are left like in B remove all of the orange parts A Correct An L shaped notch appears on ...

Страница 122: ...ity bar for higher print quality 1 Open the Print dialog box 2 Select Quality Media from the pop up menu and then click Detailed Setting 3 Drag the Print Quality slide bar to the Fine end The media is loaded with the wrong side facing upwards Load the media with the correct side facing upwards The paper stack exceeds the capacity of the Auto Sheet Feeder or Cassette If the paper stack exceeds the ...

Страница 123: ...chine has been printing continuously over a long period If so the Print Head will overheat To protect the Print Head printing will stop temporarily and resume after a period of time Interrupt printing when appropriate turn OFF the machine and wait at least 15 minutes Caution The area around the Print Head may become extremely hot Do not under any circumstances touch it You are printing high resolu...

Страница 124: ...from the pop up menu 2 Select Automatic Duplex Printing and select Use reduced printing in Print Area Cause Action The document is not loaded correctly Check that the document is loaded correctly on the Platen Glass See Loading Documents on page 18 The quality print quality displayed on the LCD is not suitable for the document Set the image quality suitable for the document See Copying on page 38 ...

Страница 125: ...chine on page 17 2 Place the only one sheet of A4 Letter size plain paper in landscape horizontally fold it in half 3 Unfold the paper and load the paper in the Auto Sheet Feeder with the inverted V edge down 4 Use or to select Bottom plate cleaning from the Maintenance and press OK 5 Use or to select Yes on the Bottom plate cleaning confirmation screen and then press OK The paper that is loaded i...

Страница 126: ... will rotate as it cleans 5 Repeat steps 3 and through 4 two times 6 Load three or more sheets of A4 Letter sized plain paper lengthways in the paper source you selected in step 2 7 Repeat steps 3 and through 4 three times The paper that is loaded in the machine will feed through the machine and be ejected If there are no signs of improvement after performing three times contact the Canon Customer...

Страница 127: ...d click Send 4 Click OK when the confirmation message appears 1 Open the Canon IJ Printer Utility dialog box 2 Select Custom Settings from the pop up menu 3 Select Prevent paper abrasion Note Clear the Prevent paper abrasion check box once printing is complete When Prevent paper abrasion is selected in the printer properties dialog box Windows or selected from Custom Settings in the Canon IJ Print...

Страница 128: ...heck in Prevent paper abrasion Paper is loaded incorrectly Load in the portrait orientation regardless of the print direction of the Auto Sheet Feeder or Cassette Ensure that paper is loaded correctly Slide the Paper Guides against the paper stack The paper stack exceeds the capacity of the Auto Sheet Feeder The paper cannot be fed normally depending on its media type or your environment where the...

Страница 129: ...Paper Output Slot whichever is easier z If the paper tears and a piece remains inside the machine open the Scanning Unit Printer Cover and remove it Be careful not to touch the components inside the machine at this time After removing all paper close the Scanning Unit Printer Cover turn the machine off and turn it back on z If you cannot pull the paper out turn the machine off and turn it back on ...

Страница 130: ...the Rear Cover 4 If you could not extract the paper in step 2 remove the Cassette 5 Slowly pull the jammed paper out 6 If any paper is sticking out of the Cassette reload the paper in the Cassette 7 Insert the Cassette into the machine again and press OK on the machine If you have turned off and on the machine in step 2 you will need to retry printing because this operation cancels any print jobs ...

Страница 131: ...r in the Auto Sheet Feeder if necessary 5 Insert the Cassette into the machine 6 Press OK on the machine If you cannot remove the paper or if the paper tears inside the machine or if the paper jam error continues after removing the paper contact the Canon Customer Care Center Landscape Credit Card sized paper jams inside the machine You cannot load Credit Card sized paper in the landscape orientat...

Страница 132: ... Open the Rear Cover 2 Fold a piece of plain A4 or Letter sized paper in four push it in until it hits the jammed paper then pull out the paper folded in four 3 Close the Rear Cover then press ON OFF of the machine to turn on the power Wait until the jammed paper is automatically ejected If you cannot remove the jammed paper or the error still persists contact the Canon Customer Care Center Cause ...

Страница 133: ...aint or Colors are Incorrect on page 102 z If the paper is curled or its surface is scratched during printing make sure that you are using the correct type of paper If this error occurs even when you are using the correct type of paper see If printing surface abrasion is not resolved even after taking the actions above on page 126 z For the errors indicated on the camera and their solution also re...

Страница 134: ...as run out Replace the ink tank and close the Scanning Unit Printer Cover If printing is in progress and you want to continue printing select Continue 1 in the display on your camera with the ink tank installed Then printing can continue under the ink out condition Replace the empty ink tank immediately after the printing The machine may be damaged if printing is continued under the ink out condit...

Страница 135: ... and then try printing again The proper distance and angle for communication vary depending on the specifications of your mobile phone and on external environment Place the machine within 7 87 20 cm from the mobile phone for proper communication During infrared communication infrared rays were interrupted or another infrared communication device is operating nearby If infrared communication betwee...

Страница 136: ...ly when the Setup CD ROM is inserted into the drive Click Start select My Computer and then double click the CD ROM icon For non Windows XP users open the My Computer window and then double click the CD ROM icon Double click the CD ROM icon on your desktop to start installation If the CD ROM icon is not displayed on the desktop there is a problem with the CD ROM Contact the Canon Customer Care Cen...

Страница 137: ...B 1 1 In this case the machine operates properly but printing speed may slow down due to communication speed Check the following to ensure that your computer environment supports USB 2 0 Hi Speed connection z The USB port on your computer supports USB 2 0 Hi Speed connection z Both the USB cable and USB hub support USB 2 0 Hi Speed connection Be sure to use a certified USB 2 0 Hi Speed cable You a...

Страница 138: ...and install the software Scanner is not selected in the application software In the application software select this machine in Select Source or Import under the File menu Example ArcSoft PhotoStudio Display may differ depending on your operating system If you are using an older application software the menu item may be named Select TWAIN compliant device instead of Select Source The feature of th...

Страница 139: ...and set the Scanner Lock Switch to the release position Then reconnect the USB interface cable to the computer For details on releasing the Scanner lock refer to the Easy Setup Instructions Cause Action Output resolution set too high Reboot the computer lower the output resolution and rescan The hard disk does not have enough available space z Reset and reboot the computer delete unnecessary files...

Страница 140: ...a appropriately If you click the Auto crop button of the ScanGear MP the scan area is adjusted automatically to match the size of the original When scanning an original surrounded by white borders such as a photo print of if you otherwise want to specify a custom scan area specify the scan area manually Refer to the Scan Guide for details on manual scan area specification Cause Action The original...

Страница 141: ...t enlarged reduced Set the printing size in the application software Example ArcSoft PhotoStudio 1 With the image in the selected state click the File menu and select Print 2 Move the print size slider left or right in the Print dialog to adjust the printing size The preview image to the left will change size accordingly Scanned image enlarged reduced on the computer monitor z Change the display s...

Страница 142: ...vigator Document Type and Document Size to match those of the originals being scanned For more information refer to the Scan Guide Cause Action ScanGear MP and MP Navigator settings are not set for scanning film z When scanning in the Simple Mode in ScanGear MP select Negative Film Color or Positive Film Color in the Select Source category z When scanning in the Advanced Mode in ScanGear MP select...

Страница 143: ... Come Out Printing is Blurred Colors are Wrong White Streaks Straight Lines are Misaligned Cannot Print to End of Job on page 119 Cause Action Changing the size or position of the cropping frame selects inappropriate color data Perform the following procedures in Advanced Mode in ScanGear MP 1 Click Preview to rescan the preview image 2 Confirm that the display mode is set to Thumbnail Display If ...

Страница 144: ...r Hardware and then Printers and Faxes For non Windows XP click Start select Settings and then Printers 2 Select the icon of your machine 3 Open the File menu and select Properties 4 Click the Ports tab or the Details tab to confirm the port settings A USB port is selected if either USBnnn Canon MP950 Series Printer or MPUSBPRNnn Canon MP950 Printer where n is a number is indicated If the port set...

Страница 145: ...Power Lamp is flashing green the machine is initializing Wait until the Power Lamp stops flashing and stays lit When the Alarm Lamp lights orange an error may occur in the machine For details on how to resolve the error see An Error Message is Displayed on the LCD on page 115 Machine is not properly connected Ensure that the printer cable is securely connected to the computer z If using a switchin...

Страница 146: ...ent at the time of the error will be erased so print that page again Cause Action A specified period of time has elapsed without receiving a response from the digital camera The digital camera or digital video camcorder connected is not compatible with this machine Disconnect the camera cable and reconnect it Depending on the model or brand of your device you may have to select a print mode compli...

Страница 147: ...n The Instructions on the printer driver screen is not displayed if the on screen manuals instruction manuals are not installed Set the Setup CD ROM in your computer and install the on screen manuals instruction manuals Note The Instructions is displayed only on Main and Maintenance tabs Scan Guide is not displayed The button for displaying the scanner driver operating instruction is grayed out wh...

Страница 148: ...f the recommended printing area print quality or paper feeding accuracy may go down Size Printable Area width x height A5 141 2 x 202 0 mm 5 6 x 7 9 inches A4 203 2 x 289 0 mm 8 0 x 11 4 inches B5 175 2 x 249 0 mm 6 9 x 9 8 inches 5 x 7 127 0 x 177 8 mm 120 2 x 169 8 mm 4 7 x 6 7 inches 4 x 6 101 6 x 152 4 mm 94 8 x 144 4 mm 3 7 x 5 7 inches 4 x 8 101 6 x 203 2 mm 94 8 x 195 2 mm 3 7 x 7 8 inches ...

Страница 149: ... and Matte Photo Paper MP 101 selection of Borderless Printing enables you to make prints with no margins However Borderless Printing may reduce the print quality on the top and bottom edges of the paper or cause it to become smudged Printable area Recommended printing area Size Printable Area width x height European DL 190 5 x 103 2 mm 7 5 x 4 1 inches US Com 10 211 8 x 98 0 mm 8 3 x 3 9 inches P...

Страница 150: ...cribed below to uninstall all of the installed on screen manuals from your computer If the on screen manuals have been installed all of them will be deleted collectively 1 Click Start and select All Programs or Programs Canon MP950 Manual and then Uninstall 2 Click OK when the confirmation message appears When the message prompting you to restart your computer is displayed click OK to restart your...

Страница 151: ... special delivery or post clearly label the box as FRAGILE or HANDLE WITH CARE General Specifications Printing resolution 9600 x 2400 dpi max Ink droplets can be placed with a pitch of 1 9600 inch at minimum Print speed Based on Canon standard pattern Print speed may vary depending on system configuration software document complexity print mode and page coverage Black printing text pattern Max Spe...

Страница 152: ...ry depending on document complexity copy mode page coverage and the number of copies Black white Fast mode approx 29 cpm Color Fast mode approx 22 cpm No of copies Maximum 99 copies Intensity adjustment 9 levels Zoom 25 to 400 Camera Direct Print Canon Bubble Jet Direct Compatible paper Card 1 Photo Paper Pro 4 x 6 101 6 x 152 4 mm Card 2 Photo Paper Plus Glossy Photo Paper Plus Semi gloss Glossy ...

Страница 153: ...Default Selections based on the machine setting Photo Photo Paper Plus Glossy Glossy Photo Paper Fast Photo Photo Paper Pro Plain Paper Only A4 Letter Layout Default Selections based on the machine setting Borderless Bordered N up 2 4 9 16 1 35 up 2 1 Layout compatible with Canon brand sticker above See Recommended Paper and Requirements on page 19 2 Selected photos are printed in 35 mm film style...

Страница 154: ...nstallation Any non Microsoft USB 2 0 drivers are not guaranteed 5 All operations are not guaranteed for computers standard equipped with a USB 2 0 Hi Speed interface z USB interface USB 2 0 Hi Speed performance requires Windows XP Service Pack 1 Windows 2000 Service Pack 4 or later with pre installed USB 2 0 port z The CD ROM drive or the CD ROM drive that is shared online z Available hard disk s...

Страница 155: ...st be installed The on screen manual may not be displayed properly depending on your operating system or Internet Explorer version We recommend that you keep your system up to date with Windows Update z Browser Help Viewer The on screen manual may not be displayed properly depending on your operating system We recommend that you keep your system up to date ...

Страница 156: ...dio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged ...

Страница 157: ...ability or fitness for a particular purpose and all such warranties are disclaimed The sole warranty if any with respect to such non Canon brand items is given by the manufacturer or producer thereof This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases a Loss of or damage to the Product due to abuse neglect mishandling improper...

Страница 158: ...support options Authorized Service Facility Carry In Mail In Service Canon USA s Carry In Mail In Service provides repair or exchange at Canon USA s option through Canon USA s Authorized Service Facility ASF network The name and telephone number of the ASF s near you may be obtained from Canon USA s Web site at www canontechsupport com or by calling the Canon USA Customer Care Center at 1 800 828 ...

Страница 159: ...SED WHICH SHALL BECOME THE PROPERTY OF CANON USA InstantExchange warranty program service is available only during the express limited warranty period for your Product and only in the continental United States Alaska and Hawaii during such period This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state Support program specifics are sub...

Страница 160: ...ON z The location of the authorized service facility nearest you 1 800 OK CANON If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the Free live technical support number above or via the website at www canon ca Support program specifics are subject to change without notice CANON CANADA INC 1 800 OK CANON 1...

Страница 161: ... Magenta 96 CLI 8Y Yellow 96 Color button 16 Components 12 COPY button 16 Copying 38 2 on 1 copy 42 4 on 1 copy 42 43 auto intensity 40 borderless copy 43 fit to page 39 image repeat 44 Intensity 38 preset ratio 39 reducing or enlarging 39 two sided copy 41 zoom 39 Cover Guide 12 D Device settings 91 Direct Print Port 13 Document Cover 12 Duplexing Transport Unit 14 F FAU Film Adapter Unit Protect...

Страница 162: ... 55 search 51 single photo print 48 sticker print 54 trimming 52 Printing from Your Computer 83 Macintosh 85 Windows 83 Printing Photographs Directly from a Compliant Device 71 Canon Bubble Jet Direct 76 Connecting 71 PictBridge 73 Printing Photographs from a Wireless Communication Device 78 bluetooth 81 infrared 79 R Reading from and Writing to a Memory Card 91 Rear Cover 15 Replacing Ink Tanks 9...

Страница 163: ...Chapter 14 161 ...

Страница 164: ...162 Chapter 14 ...

Страница 165: ...Chapter 14 163 ...

Страница 166: ...terials related to such distribution and use acknowledge that the software was developed at Cygnus Support Inc Cygnus Support Inc may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND F...

Страница 167: ...isit our web site at www canontechsupport com Support program specifics are subject to change without notice Ordering Information For additional supplies use the following descriptions and order numbers Description Order Ink Tanks PGI 5 Black 0628B002 CLI 8 Black 0620B002 CLI 8 Cyan 0621B002 CLI 8 Magenta 0622B002 CLI 8 Yellow 0623B002 CLI 8 Photo Cyan 0624B002 CLI 8 Photo Magenta 0625B002 Canon S...

Страница 168: ...QT5 0006 V07 XXXXXXXX CANON INC 2005 PRINTED IN THAILAND QT5 0006 V07 ENG User s Guide User s Guide ...

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