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Canon Pixma G2030 Series, Онлайн-руководство

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Printer Does Not Print

Check 1

 Make sure printer is turned on.

If not, make sure the printer is securely plugged in and press 

ON

 button to turn on.

The 

ON

 lamp flashes while the printer is initializing. Wait until the 

ON

 lamp stops flashing and remains lit.

Note

• If you are printing large data such as photos or other graphics, printing may take longer to start. The 

ON

•

lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.

Check 2

 Make sure printer and computer can communicate.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:

• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the

•

computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.

• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

•

Check 3

 Check to see the 

Alarm

 lamp is lit or flashing.

If the 

Alarm

 lamp is lit or flashing, follow the instruction on the computer and resolve the error.

Loading Paper

Refilling Ink Tanks

If the 

Alarm

 lamp still does not go off, check the following item.

When Error Occurred

Check 4

 Make sure paper settings match information set for rear tray.

If the paper settings do not match the information set for the rear tray, an error message appears on the
computer. Follow the instructions on the computer to solve the problem.

Note

• You can select whether the message which prevents misprinting is displayed.

•

To change the message view setting when printing using the printer driver:

Changing the Printer Operation Mode

 (Windows)

Changing the Printer Operation Mode

 (macOS)

Check 5

 If printing from a computer, delete unnecessary print jobs.

277

Содержание Pixma G2030 Series

Страница 1: ...G2030 series Online Manual English...

Страница 2: ...ttach the Document Cover 50 Refilling Ink Tanks 52 Refilling Ink Tanks 53 Checking Ink Level 59 Ink Tips 60 Performing Maintenance Functions from Your Computer macOS 61 Opening Remote UI for Maintenan...

Страница 3: ...ts and Their Use 107 Main Components 108 Front View 109 Rear View 111 Inside View 112 Operation Panel 113 Power Supply 114 Checking that Power Is On 115 Turning the Printer On and Off 116 Unplugging t...

Страница 4: ...ings Tab 150 Basic Settings Tab Description 151 Paper Settings on the Printer Driver 159 Printing on Postcards 161 Setting Up Envelope Printing 162 Registering a Frequently Used Printing Profile 163 S...

Страница 5: ...re 212 Paper Settings 213 Copying 215 Making Copies on Plain Paper 216 Copying on Photo Paper 217 Scanning 218 Scanning in Windows 219 Scanning According to Item Type or Purpose IJ Scan Utility 220 IJ...

Страница 6: ...ut Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks 285 Lines Are Misaligned Distorted 288 Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl 289 Vertical Line Next to Image 292 I...

Страница 7: ...USB 313 Errors and Messages 315 When Error Occurred 316 Message Is Displayed 318 List of Support Codes for Printer Errors 320 What to Do When Paper Is Jammed 325 Removing Jammed Paper inside Printer 3...

Страница 8: ...Using Online Manual Operating Environment Symbols Used in This Document Trademarks and Licenses Screenshots in This Manual 8...

Страница 9: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Страница 10: ...Trademarks and Licenses Trademarks Licenses 10...

Страница 11: ...Incorporated in the United States and or other countries Adobe Acrobat Flash Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adob...

Страница 12: ...ATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE O...

Страница 13: ...ght owner as Not a Contribution Contributor shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within t...

Страница 14: ...r regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Licensor except as required for reasonable an...

Страница 15: ...hnology Inc copyright notice BSD Copyright c 2001 2003 Networks Associates Technology Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitt...

Страница 16: ...HE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 4 Sun Microsystems Inc copyright notice BSD Copyright c 2003 Sun Microsystems Inc 4150 Network Circle Santa Clara Califor...

Страница 17: ...FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUP...

Страница 18: ...IS PROVIDED BY THE COPYRIGHT HOLDER AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAI...

Страница 19: ...RIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN...

Страница 20: ...R IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Written by Joel Sherrill joel OARcorp com COPYRIGHT c 1989 2000 On Line Applications Research Corporation OAR Permission...

Страница 21: ...LITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The FreeType Pr...

Страница 22: ...s well as linking it to form a program or executable This program is referred to as a program using the FreeType engine This license applies to all files distributed in the original FreeType Project i...

Страница 23: ...that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As...

Страница 24: ...t c 2011 2015 ARM LIMITED All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistribution...

Страница 25: ...the following conditions are met Redistributions of source code must retain copyright notices this list of conditions and the following disclaimer Redistributions in binary form must reproduce the abo...

Страница 26: ...this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentatio...

Страница 27: ...RISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Lua Copyright 1994 2014 Lua org PUC Rio Permission is hereby granted free of charge to any person ob...

Страница 28: ...f charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy...

Страница 29: ...SING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Copyright C 2019 Broadcom Corporation All Rights Reserved Permission to use copy modify and or distrib...

Страница 30: ...ITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWIS...

Страница 31: ...or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES...

Страница 32: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 32...

Страница 33: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 33...

Страница 34: ...bend them in the opposite direction until the paper becomes completely flat For more details on handling curled paper see Check 3 in Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl...

Страница 35: ...Loading paper in landscape orientation D can cause paper jams Note Check that the tip of paper comes up against the inner part of a feed slot when you load long length paper Depending on the weight of...

Страница 36: ...ide and adjust the guides to both edges of the paper stack 5 Do not slide the paper guides too tightly against the paper The paper may not be fed properly Note Do not load sheets of paper higher than...

Страница 37: ...ow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors incre...

Страница 38: ...ut paper with your hands or use the printer in a place where the paper does not fall If the paper falls the printed side may become dirty or scratched Also when supporting the paper with hands be sure...

Страница 39: ...ve 1 Prepare envelopes 1 Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction...

Страница 40: ...t once Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up After loading envelopes on the rear tray the Paper lamp flashes 5 Move the right paper gu...

Страница 41: ...Select button D to select and press OK button E 6 Using a Web Browser paper information is set according to the envelope loaded on the rear tray Handling Printer Configuration Using the Web Browser 7...

Страница 42: ...e loaded on the rear tray matches the paper settings Before printing make print settings in accordance with the paper size settings When this function is enabled the Alarm lamp flashes if these settin...

Страница 43: ...Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach Attach the Document Cover 43...

Страница 44: ...portant Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any obj...

Страница 45: ...3 Close the document cover gently 3 Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 45...

Страница 46: ...ning by spec ifying a standard size A4 Letter etc Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original Loading Only One Original in Center of Platen Scanning two or more origi...

Страница 47: ...ed on the diagonally striped area cannot be scanned Loading Two or More Originals on Platen Place the originals WITH THE SIDE TO SCAN FACING DOWN Allow 0 40 in 1 cm or more space between the edges dia...

Страница 48: ...ensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 in 180 mm or more cannot be corrected Non rectangular or irregular shaped photos s...

Страница 49: ...per Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 in 216 x 297 mm Note When loading a thick original such as a book on the platen you can load it by rem...

Страница 50: ...aching the document cover Hold up the document cover in portrait orientation and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both...

Страница 51: ...51...

Страница 52: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 52...

Страница 53: ...From Windows Changing the remaining ink level notification setting From another operating system Handling Printer Configuration Using the Web Browser If the remaining ink level notification function i...

Страница 54: ...e printer 3 Open the tank cap C of the ink tank to be refilled 3 D Yellow E Magenta F Cyan G Black Important Carefully open the tank cap of the ink tank Ink on the inside of the tank cap may spatter w...

Страница 55: ...s inlet I slowly stand the bottle upside down and push the bottle into the inlet The ink tank is refilled Support the bottle with your hand so that it does not fall Important Make sure that each color...

Страница 56: ...htly and remove the bottle from the inlet while slowly tilting it Important Do not leave ink bottles in ink tanks Close the bottle cap of the ink bottle securely and store the ink bottle upright 7 Clo...

Страница 57: ...onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not use ink bottles and ink contained therein except to refill tanks of printers specified...

Страница 58: ...hite document or when black and white printing is specified Every ink is also consumed in the standard cleaning and deep cleaning of the print head which may be necessary to maintain the performance o...

Страница 59: ...remaining ink level notification function to work appropriately each ink tank must be filled with entire contents of the corresponding color ink bottle bundled with the printer before printing After...

Страница 60: ...leaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Important The used ink is ejected into the maintenan...

Страница 61: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position 61...

Страница 62: ...t and click Options Supplies 2 3 Click Show Printer Webpage in General tab 3 Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and clic...

Страница 63: ...ozzle Check pattern printing is displayed 5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No If cleaning the head once does not resolv...

Страница 64: ...5 Check the results 5 To check whether the print quality has improved click Yes To cancel the check process click No Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the...

Страница 65: ...3 Load paper in printer 3 Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Run head position adjustment 4 Check that the printer power is on and then click Yes Head alignment...

Страница 66: ...ng Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print...

Страница 67: ...t result Set Media Type Quality etc Media Quality Tab When the Print Results Are Blurred or Uneven Step 1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the com...

Страница 68: ...resolved replace ink in print head Important Replace ink in print head consumes a great amount of ink Frequent replace ink in print head can rapidly consume ink so replace ink in print head only when...

Страница 69: ...You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 2 Loading Plain Paper Photo Paper 3...

Страница 70: ...al streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal streaks in the pattern B E Good F Bad horizontal streaks are present If a...

Страница 71: ...Press and hold the Stop button and release it when the Alarm lamp flashes 2 times 2 The printer starts cleaning the print head The cleaning will be complete when the ON lamp lights after flashing Do n...

Страница 72: ...release it when the Alarm lamp flashes 3 times 2 3 Press the Black button or the Color button 3 The printer starts cleaning the print head deeply The cleaning will be complete when the ON lamp lights...

Страница 73: ...are a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 1 2 Load a sheet of A4 or Letter sized plain paper on the rear tray 2 Loading Plain Paper Photo Paper 3 Press and hold t...

Страница 74: ...hts after flashing Remove the print head alignment sheet on the platen Important Do not open the document cover or move the print head alignment sheet on the platen until adjusting the print head posi...

Страница 75: ...Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 75...

Страница 76: ...e cleaned without paper 5 Make sure that the paper feed roller has stopped rotating load three sheets of A4 or 5 Letter sized plain paper on the rear tray Loading Plain Paper Photo Paper 6 Press the B...

Страница 77: ...If the problem is not resolved after cleaning contact Canon to request a repair 77...

Страница 78: ...per 1 Check that printer is turned on 1 2 Remove any paper from the rear tray 2 3 Fold a single sheet of A4 or Letter sized plain paper in half widthwise then unfold the 3 paper 4 Fold one side of the...

Страница 79: ...cted paper If they are smudged with ink perform Bottom Plate Cleaning again Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after pe...

Страница 80: ...nance cartridge becomes full an error message is displayed and the printer stops working until the cartridge is replaced with a new one Do not touch the terminal A or opening B of the maintenance cart...

Страница 81: ...t place the removed maintenance cartridge on a desk or other surface as there may be ink on the bottom of the cartridge To prevent ink from leaking do not tilt the removed maintenance cartridge or tur...

Страница 82: ...your hands 7 Insert the new maintenance cartridge straight until it stops 7 8 Attach the maintenance cover 8 Align the tab on the back of the maintenance cover with the hole on the printer and close...

Страница 83: ...g Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Changing Settings Changing Printer Settings from...

Страница 84: ...Safety Safety Precautions Regulatory Information WEEE 84...

Страница 85: ...se these cables with other devices Do not plug in to voltages or frequencies other than those specified Plug the power cord into the socket completely Do not plug in or unplug the power cord with wet...

Страница 86: ...ay not remove ink stains Do not leave ink bottles in areas exposed to high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality D...

Страница 87: ...o leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers holding flammable liquids such as alcohol or thinner Be s...

Страница 88: ...Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 88...

Страница 89: ...EU Richtlinie ber Elektro und Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegebe...

Страница 90: ...pements lectriques et lectroniques Parall lement votre enti re coop ration dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles Pour...

Страница 91: ...con un sistema de gesti n RAEE autorizado o con el servicio de recogida de basuras dom stico Si desea m s informaci n acerca de la devoluci n y reciclado de RAEE visite la web www canon europe com wee...

Страница 92: ...para a Uni o Europeia e AEE Noruega Isl ndia e Liechtenstein Este s mbolo indica que o produto n o deve ser colocado no lixo dom stico de acordo com a Directiva REEE 2012 19 UE e a legisla o nacional...

Страница 93: ...affald af elektrisk og elektronisk udstyr f r du ved at bes ge www canon europe com weee 2012 19 www canon europe com weee Gjelder kun den europeiske union og E S Norge Island og Liechtenstein Dette s...

Страница 94: ...s tietoja s hk ja elektroniikkalaiteromun ker yksest ja kierr tyksest on osoitteessa www canon europe com weee Endast f r Europeiska unionen och EES Norge Island och Liechtenstein Den h r symbolen vis...

Страница 95: ...tt gy jt ponton Az ilyen jelleg hullad kok a nem megfelel kezel s eset n a benn k tal lhat vesz lyes anyagok r v n rtalmasak lehetnek a k rnyezetre s az emberek eg szs g re Tov bb a term kb l sz rmaz...

Страница 96: ...ie inform cie o mieste recykl cie opotrebovan ch zariaden z skate od miestneho radu radu ivotn ho prostredia zo schv len ho pl nu OEEZ alebo od spolo nosti ktor zais uje likvid ciu komun lneho odpadu...

Страница 97: ...as d l elektros ir elektronin je rangoje esan i pavojing med iag gali pakenkti aplinkai ir moni sveikatai Pad dami u tikrinti tinkam io gaminio alinimo tvark kartu prisid site prie veiksmingo gamtos i...

Страница 98: ...ovenite de la echipamentele electrice i electronice EEE M nuirea necorespunz toare a acestor tipuri de de euri poate avea un impact negativ asupra mediului nconjur tor i s n t ii indivizilor din cauza...

Страница 99: ...ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u Srbiji Ovaj simbol ozna ava da ovaj proizvod ne sme...

Страница 100: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality...

Страница 101: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Страница 102: ...any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the pri...

Страница 103: ...a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is handling tran...

Страница 104: ...hesive tape to secure all the covers on the printer to keep them from opening during 6 transportation Then pack the printer in the plastic bag Close and seal the opening of the bag with an object such...

Страница 105: ...urity settings on the printer such information may be stored in the printer To keep your personal information safe please be sure to reset all printer settings when sending the printer for repair lend...

Страница 106: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Страница 107: ...Main Components and Their Use Main Components Power Supply 107...

Страница 108: ...Main Components Front View Rear View Inside View Operation Panel 108...

Страница 109: ...and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes D Paper Output Tray Printed paper is ejected Pull out it b...

Страница 110: ...G Document Cover Open to load an original on the platen H Platen Load an original here 110...

Страница 111: ...wer cord C Maintenance Cover Remove when replacing the maintenance cartridge D Maintenance Cartridge Absorbs ink used for cleaning Replacing Maintenance Cartridge Important Do not touch the metal casi...

Страница 112: ...ll the low tanks Refilling Ink Tanks D Upper Limit Line Indicates the maximum capacity of the ink E Middle Line Indicates the middle position between the Upper Limit Line and Lower Limit Line F Lower...

Страница 113: ...rent paper size D Paper Select button Select the paper size of the printer E Black button Starts black white copying etc F Color button Starts color copying etc G Stop button Cancels operation when pr...

Страница 114: ...Power Supply Checking that Power Is On Turning the Printer On and Off Unplugging the Printer 114...

Страница 115: ...Checking that Power Is On The ON lamp is lit when the printer is turned on Note It may take a while for the printer to start printing immediately after you turn on the printer 115...

Страница 116: ...flashes see When Error Occurred You can set the printer to automatically turn on when a print operation is performed from a computer This feature is set to off by default For Windows Managing the Pri...

Страница 117: ...Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default 117...

Страница 118: ...ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer...

Страница 119: ...Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Handling Printer Configuration Using the Web Bro...

Страница 120: ...Changing Printer Settings from Your Computer Windows Changing the Print Options Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode 120...

Страница 121: ...s option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 1 2 Click Print Options on the Page Setup tab 2 The Print Options dialog box...

Страница 122: ...age Setup tab 4 When you perform printing the specified ink will be used Important When the following settings are specified Black Only does not function because the printer uses an ink other than bla...

Страница 123: ...specified period of time 1 Open the Canon IJ Printer Assistant Tool 1 2 Check that the printer is on and then click Auto Power 2 The Auto Power Settings dialog box will open Note If the printer is of...

Страница 124: ...disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On settin...

Страница 125: ...omputer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Configu...

Страница 126: ...ecessary switch between various modes of printer operation 4 Apply the settings 4 Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter...

Страница 127: ...Changing Printer Settings from Your Computer macOS Managing the Printer Power Changing the Printer Operation Mode 127...

Страница 128: ...ction automatically turns on the printer when data is received 1 Selecting Printer settings from Remote UI 1 2 Click Energy saving settings 2 3 Complete the following settings 3 Auto power off Specify...

Страница 129: ...ismatch If the check box is deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper i...

Страница 130: ...Changing Settings from Operation Panel Setting Items on Operation Panel Checking the Total Number of Uses of Printer Initializing Printer Settings 130...

Страница 131: ...alignment sheet 6 Printing head alignment value 7 Roller cleaning 8 Bottom plate cleaning 9 Ink level notification Disabled 10 Improving paper rubbing 11 Detecting paper setting mismatch 12 Perform r...

Страница 132: ...of uses of printer can be printed and checked 1 Check that printer is turned on 1 2 Load A4 or Letter sized plain paper 2 3 Press and hold the Stop button and release it when the Alarm lamp flashes 1...

Страница 133: ...Check that printer is turned on 1 2 Press and hold the Stop button and release it when the Alarm lamp flashes 14 times 2 All the printer settings are initialized Note You cannot set the following sett...

Страница 134: ...o paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The sup...

Страница 135: ...PC with pre installed operating system Printer driver and IJ Printer Assistant Tool support the following OS Windows Server 2008 R2 SP1 Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 a...

Страница 136: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 136...

Страница 137: ...ilable in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 C...

Страница 138: ...ter Media Type Windows Page Sizes You can use the following page sizes Note Page sizes and media types the printer supports differ depending on the OS you are using Standard sizes Letter Legal Executi...

Страница 139: ...sizes Minimum size 2 17 x 3 50 in 55 0 x 89 0 mm Maximum size 8 50 x 47 24 in 216 0 x 1200 0 mm When Height of Page Size is set to a value exceeding 26 61 in 676 mm Media Type is set to Plain Paper P...

Страница 140: ...1 Approx 80 sheets Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glossy GP 701 2 Photo Paper Plus Glossy II PP 201 PP 208 PP 301 2...

Страница 141: ...r may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Na...

Страница 142: ...notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated...

Страница 143: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Страница 144: ...table sheets per pigment color ink bottle Standard mode 7 700 sheets Economy mode 8 100 sheets Measurement conditions Measurement images Color printing A4 color document ISO IEC24712 Measurement metho...

Страница 145: ...Printing Printing from Computer Paper Settings 145...

Страница 146: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS Printing Using Canon Application Software Printing from Chrome OS 146...

Страница 147: ...Driver Basic Printing Setup Basic Main Controls Basic Settings Tab Set Media Type Quality etc Media Quality Tab Set the Layout of Printed Documents Page Setup Tab Overview of the Printer Driver Updati...

Страница 148: ...ur purpose in Profiles on the Basic Settings tab If you select a print setting Paper Size and Media Type will change automatically Note When the paper size to be printed is selected from Printer Paper...

Страница 149: ...Note For details about the paper information to be registered on the printer see the following Paper Settings on the Printer Driver 149...

Страница 150: ...Main Controls Basic Settings Tab Basic Settings Tab Description Paper Settings on the Printer Driver 150...

Страница 151: ...re printing Always print with current settings Page Size Printer Paper Size Media Type Quality Copies Collate Orientation Grayscale Printing Borderless Printing Page Layout Zoom 1 sided 2 sided Bookle...

Страница 152: ...e set from the application software those settings have priority Envelope If you select this setting for printing an envelope Media Type is set automatically to Envelope In the Envelope Size Setting d...

Страница 153: ...nd horizontal dimensions for the paper size Printer Paper Size Selects the size of paper actually loaded into the printer Normally it will appear as Same as Page Size and the document is printed with...

Страница 154: ...e two settings or the specified printing order may not be enabled Orientation Selects the printing orientation If the application used to create your document has a similar function select the same or...

Страница 155: ...oth sides of the paper This type of printing ensures that pages can be collated properly in page number order when the printed sheets are folded and stapled at the center Preferences Opens the Booklet...

Страница 156: ...plication software Save the orientation setting Saves the Orientation to the printing profile in Profiles To apply the saved print orientation when the printing profile is selected check this check bo...

Страница 157: ...s for pasting together the pages into a poster Check this check box to print the words Note Depending on the environment of the printer driver you are using this function may not be available Print Cu...

Страница 158: ...the sheet Page Border Prints a page border line around each document page Check this check box to print the page border line Printer Media Information dialog box This dialog box allows you to check t...

Страница 159: ...er driver Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss...

Страница 160: ...mmercially available papers Media name Media Type in the printer driver Plain Paper including recycled paper Plain Paper Envelopes Envelope Greeting Cards Inkjet Greeting Card Card Stock Card Stock 16...

Страница 161: ...er jam With return postcards borderless printing cannot be used 5 Select the media type 5 Select the Hagaki you want to use from Hagaki in Media Type Important This printer cannot print on postcards t...

Страница 162: ...elected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting for Custom Settings in the M...

Страница 163: ...eleted at any time Registering a Printing Profile 1 Open the printer driver setup window 1 2 Set the necessary items 2 From Profiles on the Basic Settings tab select the printing profile to be used an...

Страница 164: ...driver or upgrade the printer driver version the print settings that are already registered will be deleted from Profiles Registered print settings cannot be saved and preserved If a profile is delete...

Страница 165: ...e Quality etc Media Quality Tab Media Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC...

Страница 166: ...w before printing Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Media Type Selects a type of printing...

Страница 167: ...tensity Selects color adjustment method Auto Cyan Magenta Yellow Brightness Contrast and so on are adjusted automatically Manual Select when you set the individual settings such as Cyan Magenta Yellow...

Страница 168: ...hen each item is adjusted Note The graphic is in monochrome when the Grayscale Printing check box is checked View Color Pattern Displays a pattern for checking color changes produced by color adjustme...

Страница 169: ...he type of document to be printed Color Correction Allows you to select Driver Matching ICM or None to match the purpose of the print operation Driver Matching With Canon Digital Photo Color you can p...

Страница 170: ...Set the Layout of Printed Documents Page Setup Tab Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 170...

Страница 171: ...a similar function set them with the application Settings Preview Page Size Printer Paper Size Copies Print from Last Page Collate Orientation Rotate 180 degrees Borderless Printing Page Layout Zoom...

Страница 172: ...heck box to print your document in normal order starting from the first page Collate Check this check box to group together the pages of each copy when you want to print multiple copies Uncheck this c...

Страница 173: ...ument to print Page Layout Selects the size of the document you want to print and the type of printing 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper To change the p...

Страница 174: ...Stamp and Background may not be available Defaults Restores all the settings you have changed to their default values Clicking this button restores all the settings on the current screen to their defa...

Страница 175: ...s to specify a specific page or range Note If some of the pages have not been printed well specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup t...

Страница 176: ...function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box Disable the color profile setting of the application software Checking t...

Страница 177: ...ta to be sent to the printer Select Recommended under normal circumstances Important A large amount of memory may be used for certain settings Do not change the setting if your computer has a small am...

Страница 178: ...e first page only Background Background printing is a function that allows you to print an illustration or a similar object bitmap behind the document Check this check box to print a background and se...

Страница 179: ...ype Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the font size for the stamp text string Outline Selects a frame that encloses th...

Страница 180: ...le can be set by entering the number of degrees Negative values rotate the stamp clockwise Note Rotation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab No...

Страница 181: ...a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider t...

Страница 182: ...Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 182...

Страница 183: ...rint from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print...

Страница 184: ...s on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of...

Страница 185: ...p tab Click OK when the confirmation message appears When a message prompting you to change the media type appears select a media type from the list and click OK 3 Check the paper size 3 Check the Pag...

Страница 186: ...est printing select Plain Paper and click OK Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems However the por...

Страница 187: ...ze 3 Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order 4 If necessary click Preferences specif...

Страница 188: ...select another stapling side from the Binding Location list 5 Set the margin width 5 If necessary click Specify Margin and set the margin width and then click OK 6 Complete the setup 6 Click OK on the...

Страница 189: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 189...

Страница 190: ...ent print data formats you need a printer driver for the specific model you are using Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our websit...

Страница 191: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Страница 192: ...or displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer S...

Страница 193: ...fers from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To can...

Страница 194: ...Print dialog box again 7 Open the printer driver setup window and click OK 8 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Incorporated printing may take time or some data m...

Страница 195: ...ustom Settings dialog box Perform this function to change the settings of this printer Note If the printer is off or if communication between the printer and the computer is disabled an error message...

Страница 196: ...is selected for Page Size on the Page Setup tab the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orientation is Landscape setting Do not dete...

Страница 197: ...ics to send information To stop sending information uncheck this check box The check box appears only if a user with administrator privileges is logged on If information is not provided the check box...

Страница 198: ...ion on any errors that occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor displays icons and message...

Страница 199: ...the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always Display on Top Displays the Canon IJ Status Monitor in front of other...

Страница 200: ...e For secure communication window This window allows you to download the route certificate register it to the browser and disable warning displays Help Menu Select this menu to display Help informatio...

Страница 201: ...The installation program starts 3 Install the driver 3 Take the appropriate action as described on the screen 4 Complete the installation 4 Click Exit Depending on the environment you are using a mes...

Страница 202: ...2 Perform the uninstaller 2 Click Start When the confirmation message appears click Yes When all the files have been deleted click Complete The deletion of the Driver is complete 202...

Страница 203: ...oftware macOS Printing Basic Printing on Postcards How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Require...

Страница 204: ...d the printer Print from a Mac 1 Check that printer is turned on 1 Note If Auto power on is enabled printer automatically turns itself on when receiving a print job 2 Load paper in printer 2 Register...

Страница 205: ...et general print settings such as the layout and the print sequence For information about print settings refer to macOS help 6 Click Print 6 The printer prints according to the specified settings Impo...

Страница 206: ...ientation of loading envelope The print data is rotated by 180 degrees against the print result image Load the envelope in vertically with the address side facing up so that the folded flap of the env...

Страница 207: ...Select Postcard or Postcard Borderless for Paper Size from the print dialog When you print on the address side select Postcard Select the Hagaki you want to use for Media Type from the print dialog Im...

Страница 208: ...alog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software 1 The Page Setup dialog opens Opening the Print Dialog Use thi...

Страница 209: ...Print Queue 2 Check the printing status 2 You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes prin...

Страница 210: ...ining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 1 2 Select your model and then click Open Print Queue 2 The print status c...

Страница 211: ...ter and PC You cannot remove the printer if you are not logged on as the administrator For information about an administrative user see Users Groups from System Preferences 1 Open System Preferences a...

Страница 212: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 212...

Страница 213: ...ccording to the loaded paper Media type is set depending on the paper size Paper size Media type A4 LTR Plain paper 4 x6 Photo paper optional optional Note The is set to the same as the paper size and...

Страница 214: ...or example when the paper size setting for printing is A5 and the paper size setting set to A4 on the printer the printer starts printing with A5 on the paper loaded Printing after replacing paper You...

Страница 215: ...Copying Making Copies on Plain Paper Basics Copying on Photo Paper 215...

Страница 216: ...he one which you previously pressed To cancel copying Press the Stop button Important Do not open the document cover or remove the original from the platen until scanning is completed While the printe...

Страница 217: ...rding to the number of copies you want Press the same button Color button or Black button as the one which you previously pressed To cancel copying Press the Stop button Important Do not open the docu...

Страница 218: ...Scanning Scanning in Windows Scanning in macOS 218...

Страница 219: ...ating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Net...

Страница 220: ...o Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Prot...

Страница 221: ...and Photo is best suited for scanning photos Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically save...

Страница 222: ...Note To set the applications to integrate with see Settings Dialog Box 222...

Страница 223: ...items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 1 2 Place items on platen or ADF 2 Positioning Originals...

Страница 224: ...settings etc click Settings and then 3 set each item in the Settings Scanning from a Computer dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scann...

Страница 225: ...file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 1 2 Start IJ Scan Utility 2 3 Click PDF Editor in the IJ Scan Utility main screen 3 IJ PDF Editor...

Страница 226: ...on When deleting pages Click the page you want to delete and then click Delete Page on the Toolbar Note These buttons appear when two or more pages have been created 8 Select Save As in File menu 8 Th...

Страница 227: ...normally select this setting High Compresses the file size when saving This will reduce the load on your network and server Important If you save PDF files with high compression repeatedly images may...

Страница 228: ...ly Images with small amount of text Images containing text whose font size is outside the range of 8 points to 48 points Images containing special fonts effects italics or hand written text Images wit...

Страница 229: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Страница 230: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Страница 231: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 231...

Страница 232: ...p the network environment Starting from IJ Scan Utility 1 Start IJ Scan Utility 1 For how to start it see Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear 2 The ScanGear screen...

Страница 233: ...ew and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documen...

Страница 234: ...t Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination 4 Note Skip ahead to Step 7 if an ADF option is se...

Страница 235: ...tion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after sc...

Страница 236: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box 236...

Страница 237: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Страница 238: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Страница 239: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Страница 240: ...ust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be...

Страница 241: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Страница 242: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Страница 243: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Страница 244: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Страница 245: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Страница 246: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Страница 247: ...t the next action may appear Follow the prompt to complete For details see Status of ScanGear dialog after scanning in Scan tab of Preferences dialog box It will take time to process the images if the...

Страница 248: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Страница 249: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Страница 250: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Страница 251: ...start the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the...

Страница 252: ...rectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may n...

Страница 253: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 253...

Страница 254: ...ortant Depending on your model the function to scan by automatically detecting the item type and size does not appear When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner...

Страница 255: ...h 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically Important For the portions in which items cannot be scan ned see Loading Origi nals P...

Страница 256: ...document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide to match width of document 5...

Страница 257: ...Note When scanning duplex documents place the front sides facing up They will not be scanned correctly if placed the other way around 257...

Страница 258: ...e product used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that...

Страница 259: ...lect it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK 4 Note The scanner selected in the Scan from...

Страница 260: ...to start Windows 11 Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Sc...

Страница 261: ...If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer i...

Страница 262: ...se IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer Important Available functions a...

Страница 263: ...to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Scanning Documents and Photos Important Available functions and settings vary depending on your sca...

Страница 264: ...agazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatica...

Страница 265: ...Note To set the applications to integrate with see Settings Dialog 265...

Страница 266: ...ss cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Check that scanner or printer is turned on 1 2 Place items o...

Страница 267: ...fy the paper size resolution PDF settings etc click Settings and then set each 3 item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can be used for scanni...

Страница 268: ...Scanning Tips Positioning Originals Scanning from Computer 268...

Страница 269: ...the item type in IJ Scan Utility Lite and scan Placing Items Platen Placing Documents ADF Auto Document Feeder Placing Items When Using Stand Placing Items Platen Place items as described below to sca...

Страница 270: ...ns placed on the diagonally striped area cannot be scanned 0 4 inch 1 cm or more Note In IJ Scan Utility Lite place up to 12 items Positions of slanted items 10 degrees or less are corrected automatic...

Страница 271: ...e The location and number of document guides may vary depending on your model 4 Load document with side to scan facing up in document tray 4 Insert the document until it stops 5 Adjust document guide...

Страница 272: ...platen 1 1 Open the document cover 1 2 Place the item with the side to scan facing the platen and then align it with the alignment 2 mark Important If you open the document cover wide the scanner may...

Страница 273: ...in mind when using the scanner in the upright position Do not subject the scanner to vibration during operation The correct image results may not be obtained for example images may blur The item type...

Страница 274: ...hen Paper Is Jammed Printer Does Not Print Printout Copy Results Are Unsatisfactory Blurry or Fuzzy Inaccurate or Bleeding Colors Lines Are Misaligned Distorted 274 Loading Paper When Error Occurred I...

Страница 275: ...in Print Head Refilling Ink Tanks Repairing Your Printer Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB USB Connection Problems Questions not Listed Above Error...

Страница 276: ...Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper No Paper Error Printout Copy Results Are Unsatisfactory Change to Offline Windows 276...

Страница 277: ...printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing C...

Страница 278: ...re registered to your computer select Set as Default Printer from System Preferences Printers Scanners for a printer to make the one selected by default Check 7 Are you trying to print a large data fi...

Страница 279: ...er guides with the paper stack Loading Paper Check 3 Is paper too thick or curled Unsupported Media Types Check 4 When loading envelopes consider the following When printing on envelopes see Loading E...

Страница 280: ...r hand between the paper you inserted and the rear tray to remove the foreign object 4 Remove the folded paper inserted in step 2 4 Important Do not tilt the printer or do not it upside down Doing so...

Страница 281: ...s only when necessary If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may le...

Страница 282: ...paper type setting the printed surface may be scratched In borderless printing uneven coloring may occur depending on the combination of the paper type setting and the loaded paper The method for chec...

Страница 283: ...Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched Ink Blots Paper Curl Vertical Line Next to Image 2...

Страница 284: ...sing Windows Back of Paper Is Smudged Uneven Colors Streaked Colors Note Depending on the specifications of the printer you are using some of the features described scanner copy etc may not apply For...

Страница 285: ...head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles Step 1 Print the nozzle check pattern After printing the nozzle check patte...

Страница 286: ...the print head deeply again After cleaning the print head deeply again print the nozzle check pattern and check the result For details on printing the nozzle check pattern print head cleaning and pri...

Страница 287: ...pending on the condition of the original Print from the printer directly or reprint from the computer if you can reprint from it Check 7 If the ink still does not come out Perform Replace Ink in Print...

Страница 288: ...intout Copy Results Are Unsatisfactory Check 2 Perform print head alignment If printed lines are misaligned distorted or print results are otherwise unsatisfactory adjust the print head position Align...

Страница 289: ...ported Media Types Check 3 Correct curl before loading paper When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite dir...

Страница 290: ...u notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you...

Страница 291: ...During duplex printing ink may stain the inside of the printer smudging the printout Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note To...

Страница 292: ...t Copy Results Are Unsatisfactory Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This printer performs automatic cleaning when necessar...

Страница 293: ...ss print data check box and click OK Important Clear the check box once printing is complete Check 2 Are you trying to print a large data file Windows If you are trying to print a large data file prin...

Страница 294: ...u trying to print a large data file Windows If you are trying to print a large data file printing may not be performed properly due to missing print data Select On for Prevention of Print Data Loss on...

Страница 295: ...s Printout Copy Results Are Unsatisfactory Check 2 Perform bottom plate cleaning to clean inside of printer Cleaning Inside the Printer Bottom Plate Cleaning Note During borderless printing duplex pri...

Страница 296: ...r Streaked Colors Check 1 Increase print quality and try printing again Increasing the print quality from computer may improve the print result Check 2 Perform print head alignment Aligning the Print...

Страница 297: ...not set to Use Printer Offline mode 4 1 Start up Canon IJ Printer Assistant Tool 1 Opening the Maintenance Tool Canon IJ Printer Assistant Tool Note If the printer selection screen is displayed select...

Страница 298: ...6 Restart computer 6 The computer may be unstable for some reason Restart the computer and try to print Important When restarting the computer choose Restart instead of Shut down 298...

Страница 299: ...Scanning Problems Windows Scanning Problems 299...

Страница 300: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 300...

Страница 301: ...SB cable to a different USB port on the computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 With network connect...

Страница 302: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Страница 303: ...Scanning Problems macOS Scanning Problems 303...

Страница 304: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 304...

Страница 305: ...cable to a different USB port on the computer Check 5 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 6 Restart the computer C...

Страница 306: ...te The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application Check 4 Your scanner may be locked Personal scann...

Страница 307: ...Mechanical Problems Printer Does Not Turn On USB Connection Problems Printer Status Monitor Not Displayed Windows 307...

Страница 308: ...e sure power plug is securely connected to printer and then turn on again Check 3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the p...

Страница 309: ...rly Note If your system environment does not support Hi Speed USB the printer operates at the slower speed of Full Speed or Low Speed In this case the printer works properly but printing scanning spee...

Страница 310: ...B cable connection of the printer What Is USB Cable Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use...

Страница 311: ...ownload Problems Failed to MP Drivers Printer Driver Installation Windows Cannot Proceed Beyond Printer Connection Screen Cannot Find Printer Connected via USB Disable Function to Send Usage Informati...

Страница 312: ...river 1 For Windows 11 Select Settings Apps Select Apps features For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if there is Canon XXX...

Страница 313: ...printer For details refer to the instruction manual supplied with the USB cable Check 2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on...

Страница 314: ...arting install the latest MP Drivers Printer Driver downloaded in step 1 Important When installing the MP Drivers Printer Driver make sure you select the correct printer name For Windows To restart yo...

Страница 315: ...Errors and Messages When Error Occurred Message Is Displayed 315...

Страница 316: ...I Take the appropriate action described in the message When a Support Code and a Message are displayed on the Computer Screen Windows For details on how to resolve errors with Support Codes see List o...

Страница 317: ...an error occurs that may require repair the Alarm lamp and ON lamp will flash alternately See Alarm Lamp and ON Lamp in the Event of an Error for the flashing lighting of the lamps when an error occur...

Страница 318: ...is properly connected to computer Make sure it is securely connected to both the printer and the computer When the USB cable is securely plugged in check the following If you are using a relay device...

Страница 319: ...rinter status monitor check the following Could not spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk Could not spool succ...

Страница 320: ...oes not flash light and no support code is displayed see What to Do If Paper Is Not Fed Output Normally Support Codes Displayed on Computer Screen 1000 to 1ZZZ 1000 1070 1071 1072 1073 1200 1215 1300...

Страница 321: ...rty 1070 The paper setting specified at the time of printing is different from the paper information registered in the printer Refer to the page corresponding to the support code displayed on your com...

Страница 322: ...le Printing Business Cards 14 The print head may not be installed properly or may not be compatible with this printer 1473 15 The print head may not be installed properly or may not be compatible with...

Страница 323: ...eached the lower limit line shown on the ink tank 1640 Scanning original has failed 3412 Unexpected error occurred while scanning is in progress Press the printer s OK button to cancel the error Chang...

Страница 324: ...e problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see R...

Страница 325: ...Did you try to print on a small paper size such as 4 x6 10x15cm or Card size What to Do When Small Paper Sizes Are Jammed Check 2 Is the jammed paper visible in the paper output slot A Removing Jamme...

Страница 326: ...s OK button 2 The printer resumes printing Reprint the page you were printing if it was not printed properly due to the paper jam If you turned off the printer in step 1 all jobs in the print queue ar...

Страница 327: ...using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer 3 Press printer...

Страница 328: ...soil or scratch this part by touching it with paper or your hand it could damage the printer 4 Check if jammed paper is under print head holder 4 If the jammed paper is under the print head holder mov...

Страница 329: ...d paper firmly with both hands 5 If the paper is rolled up pull it out and grasp the edges of the paper 6 Slowly pull out jammed paper so as not to tear it 6 Pull out the paper at an angle of about 45...

Страница 330: ...er Check the following and remove any remaining paper Any paper left under the print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces D in the...

Страница 331: ...bs in the print queue are canceled Redo the printing Note If the 1300 error Alarm lamp flashes 3 times recurs check the feed slot of the rear tray again If a foreign object is in the rear tray refer t...

Страница 332: ...any foreign objects in the rear tray What to Do After loading the paper in the rear tray correctly press the printer s OK button to cancel the error Loading Photo Paper Plain Paper Loading Envelopes...

Страница 333: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Make sure to close the scanning unit cover after refilling ink or other operations 333...

Страница 334: ...because the maintenance cartridge is almost full What to Do To perform Replace Ink in Print Head first turn off the printer and then replace the maintenance cartridge Replacing the Maintenance Cartrid...

Страница 335: ...stalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on remo...

Страница 336: ...unction refill each color of ink to the middle line shown on the ink tank and press the printer s OK button for at least 5 seconds This resets the remaining ink level data for all colors to full and i...

Страница 337: ...1723 Cause Maintenance cartridge is not installed What to Do Install the maintenance cartridge Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge 337...

Страница 338: ...stalled maintenance cartridge cannot be used This printer cannot use maintenance cartridges that have been installed in other printers What to Do Replace with a new maintenance cartridge Replacing the...

Страница 339: ...stalled properly or may not be compatible with this printer What to Do Remove the maintenance cartridge and then reinstall it correctly Refer to Replacing the Maintenance Cartridge for details on remo...

Страница 340: ...then replace the maintenance cartridge Replacing the Maintenance Cartridge Note The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is use...

Страница 341: ...to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to cancel the error and then prepare a new maintenance cartridge For details on the maintena...

Страница 342: ...paper loaded in the rear tray with the paper information registered in the printer using the printer s Paper Select button In the paper settings specified at the time of printing specify the paper in...

Страница 343: ...printing Match the paper loaded in the rear tray with the paper information registered in the printer using Web browser Remote UI Configuration Changes Display Printer Status Using Web Browser In the...

Страница 344: ...the error You cannot replace the internal parts of the printer yourself Contact your nearest Canon service center to request a repair as soon as possible Important Do not tilt the printer when moving...

Страница 345: ...e sure the platen and the print head alignment sheet are not dirty Load A4 or Letter size plain paper in the rear tray Check the print head condition by printing the nozzle check pattern After carryin...

Страница 346: ...print head alignment sheet on platen 1 Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press printer...

Страница 347: ...3252 Cause The maintenance cartridge is almost full What to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to clear the error message 347...

Страница 348: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings specified when printing and retry printing 348...

Страница 349: ...print head holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or your hand it could damage the printer Turn the prin...

Страница 350: ...in and turn it back on 3 4 Perform Replace Ink in Print Head 4 Perform Replace Ink in Print Head If the error recurs after taking the above actions you may be able to resolve it by replacing the print...

Страница 351: ...n the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink...

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