Q: Although Microsoft ISA as a proxy server is introduced, the authentication check is failed. Can E-
RDS adopt with Microsoft ISA?
Ans.
E-RDS must comply with "Basic" while "Integrated" authentication is used for Microsoft ISA (as default); therefore,
authentication with E-RDS is available if you change the setting to "Basic" authentication on the server.
Q: Can I turn this machine power off during the e-Maintenance/ imageWARE Remote system operation?
Ans.
While operating the e-Maintenance/ imageWARE Remote system, the power of the device must be ON. If power OFF is
needed, do not leave the device power OFF for long time.
It will become "Device is busy, try later" errors if the power supply of network equipment such as HUB is made prolonged
OFF.
Q: Although a Service call error may not be notified to UGW, the reason is what?
Ans.
If a service technician in charge turns off the power supply of this machine immediately after error occurred once, It may be
unable to notify to UGW because data processing does not take a time from the controller of this machine to NIC though,
the data will be saved on the RAM.
If the power supply is blocked off while starting up, the data will be inevitably deleted.
Q: How does E-RDS operate while this machine is placed in the sleep mode?
Ans.
While being in Real Deep Sleep, and if data to be sent is in E-RDS, the system wakes up asleep, then starts to send the
data to the UGW. The system also waits for completion of data transmission and let the device to shift to asleep status again.
However, transition time to the Real Deep Sleep depends on the device, and the transition to sleep won't be done if the next
data transmission will be done within 10 minutes.
Q: Is E-RDS compatible with Department counter?
Ans.
No, E-RDS does not support Department counter.
Q: Counter information could not be sent at the scheduled send time due to the power of this machine
being turned OFF. Will the counter information be sent later when the power of this machine is turned
ON?
Ans.
Yes. When a scheduled send such as that for counter could not be executed due to the power of this machine being turned
OFF, etc., and the scheduled send time has already passed at power-on, the send is executed immediately.
The following shows data send according to the status of this machine.
Send types
Status of this machine
Power ON
Power OFF
Sleep
Scheduled send
Sent
Not sent *1
Sent *2
Immediate send
(Service call log / Alarm log / Jam log)
Sent
-
Sent *2
*1: Immediately sent if the send time has already passed at power-on.
*2: Sent after recovery from sleep mode.
Q: What is the number of the network port used by E-RDS?
Ans.
The port number used by E-RDS for communication with UGW is "443".
If this setting is changed, an error occurs during communication with UGW. Therefore this setting should not be changed
unless otherwise instructed.
2. Technical Explanation
52
Содержание MF724Cdw
Страница 1: ...Revision 2 0 MF720 Series Service Manual ...
Страница 12: ...Product Overview 1 Product Lineups 5 Product Features 7 Specifications 8 Name of Parts 14 ...
Страница 33: ...How to release Jam Remove the jammed paper and open close the ADF upper cover 2 Technical Explanation 25 ...
Страница 79: ...4 Click Import Export Import 1 2 2 Technical Explanation 71 ...
Страница 101: ...Periodical Service 3 Periodically Replaced Parts 94 Durable Parts 95 Periodical Services 96 Cleaning 97 ...
Страница 102: ...Periodically Replaced Parts No periodically replaced parts is set for this product 3 Periodical Service 94 ...
Страница 103: ...Durable Parts No durable parts is set for this product 3 Periodical Service 95 ...
Страница 104: ...Periodical Services No periodical service is set for this product 3 Periodical Service 96 ...
Страница 232: ...Adjustment 5 Overview 225 Adjustment at Parts Replacement 226 ...
Страница 248: ...Troubleshooting 6 Test Print 241 Trouble shooting items 243 Version Upgrade 244 Debug Log 248 ...
Страница 258: ...Error Jam Alarm 7 Outline 251 Error Codes 252 Jam Code 257 ...
Страница 267: ...Service Mode 8 Overview 260 COPIER 264 FEEDER 300 FAX 302 TESTMODE 308 ...
Страница 322: ...APPENDICES Service Tools 315 General Circuit Diagram 316 Print Sequence 317 Backup Data 318 ...