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Trouble?
The wireless connection was interrupted while transferring
files.
- Incomplete files may remain at the transfer destination. If
incomplete files remain at the transfer destination, check the
content and make sure they are safe to delete before delet-
ing them.
- Select [New Files] and perform the file transfer again.
Cannot complete a wireless connection to the camcorder.
- Resetting the camcorder’s settings using
1
>
q
>
[Reset All] will reset the camcorder’s SSID (network name)
and change the network passwords. Erase the camcorder’s
previous network settings from the iOS or Android device
and connect the device to the camcorder again.
The Playback via Browser screen does not appear correctly
on the Web browser.
- The device, operating system or Web browser used may not
be supported. For the latest information about supported
systems, visit your local Canon Web site.
- Enable JavaScript and cookies in your Web browser’s set-
tings. For details, refer to the help modules or online docu-
mentation of the Web browser used.