Troubleshooting
35
Cannot Connect to PC Properly
Problem
Possible Cause
Try This
Printing Speed Is
Slow/USB 2.0 Hi-
Speed
Connection Does
Not Work.
Your environment is
not fully compatible
with USB 2.0.
If your environment is not fully compatible with USB 2.0, the printer will operate at
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.
The USB port on your PC supports USB 2.0 Hi-Speed connection.
Both the USB cable and USB hub support USB 2.0 Hi-Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use
the cable no longer than 3 meters.
Your PC supports the USB 2.0 Hi-Speed connection.
Obtain the latest version of the OS update program and install it on your PC.
The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your
PC.
For details on checking the above, contact the maker of your
computer, USB cable, or USB hub.
When You
Connect to a
Computer
Running
Windows XP, the
Screen Shows
the Warning
Message “Hi-
speed USB
device plugged
into non-hi-speed
USB hub” or
“This device can
perform faster”.
Your environment is
not fully compatible
with USB 2.0.
See “Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.
Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.
Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.
Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.”
above.
iP6700D_QSG_US.book Page 35 Thursday, April 13, 2006 11:10 AM
