
Jam Code
Jam Type
Type
Overview of detection
Check items (in arbitrary order)
Delay
A delay jam occurs when a sensor was not turned
ON although a specified period of time had passed
after the start of detection by the sensor.
• Remaining paper at the upstream of the target sensor
• Soiling on the target sensor
• Displacement of the target sensor position
• Failure of the target sensor
• Soiling (grease)/deterioration/failure of a drive motor located
upstream of the target sensor
• Soiling (paper dust)/deterioration/failure of a drive roller lo-
cated upstream of the target sensor
Stationary
A stationary jam occurs when a sensor was not
turned OFF although a specified period of time had
passed after the sensor was turned ON.
• Remaining paper near the target sensor
• Soiling on the target sensor
• Displacement of the target sensor position
• Failure of the target sensor
• Soiling (grease)/deterioration/failure of a drive motor located
upstream of the target sensor
• Soiling (paper dust)/deterioration/failure of a drive roller lo-
cated upstream of the target sensor
Door open
A door open jam occurs when a sensor detected
door open during printing operation.
• Door open during printing
Sequence
A sequence jam occurs when there was an error in
sensor detection signal at printing operation se-
quence.
Since the jam may occur due to sporadic noise with
software of each equipment or communication line
(interruption of communication), failure of the part
is not the cause of the jam. After the jam is removed,
the machine works.
• Opening/closing of the door
• Turning OFF and then ON the power
• Error near the target sensor (soiling/displacement/failure of
the sensor, error in harness/open circuit of harness, soiling
(grease)/deterioration/failure of a drive motor, or soiling (pa-
per dust)/deterioration/failure of a drive roller)
Power-on
A power-on jam occurs when a sensor detected ON
state at power-on.
• Remaining paper in the machine
• Soiling on the target sensor
• Failure of the target sensor
• Foreign matter on the target sensor (paper dust, paper lint)
Error avoidance An error avoidance jam occurs when an error in the
machine (excluding parts failure) was detected.
Printing operation is suspended to avoid error oc-
currence by error code; therefore, parts failure is not
the cause of the jam.
After the jam is removed, the machine works.
If it is due to parts failure, an error code instead of
the error avoidance jam is displayed on UI and
printing operation is suspended. In such case, serv-
ice technician should perform remedial work for the
error code.
• Opening/closing of the door after jam removal
• Turning OFF and then ON the power after jam removal
Size error
A size error jam occurs when the difference be-
tween the paper length detected by the Cassette
Guide Plate/specified on the Control Panel and the
length measured by the Registration Sensor is out
of the specified range.
• Difference in paper size
• Wrong paper size setting
• Error in the Document Size Sensor (soiling/displacement/
failure of the sensor)
• Error in the Paper Size Detection Unit (failure of mechanical
structure for size detection, failure of the Guide Plate, or fail-
ure of the Cassette Size Switch)
Forcible stop of
paper feed
It occurs when a sheet of paper stops at the position
specified in service mode.
• Using at problem analysis.
Jam screen display specification
Due to one jam code being used for multiple options, the illustration for the different option may be displayed on the jam screen.
In this case, "1/2" or similar information is displayed on top left side of the screen and this area can be pushed. This operation
can be used to switch information on the screen.
7. Error/Jam/Alarm
629
Содержание imageRUNNER ADVANCE C5500 Series
Страница 1: ...Revision 2 0 imageRUNNER ADVANCE C5500 Series Service Manual ...
Страница 19: ...Product Overview 1 Product Lineup 6 Features 11 Specifications 15 Parts Name 26 ...
Страница 28: ...1 Product Overview 14 ...
Страница 385: ... Procedure 1 Remove the E ring 1 and then remove the 27T Gear 2 1 2 4 Disassembly Assembly 371 ...
Страница 400: ...2 Remove the Right Rear Cover 1 1 1 Screw RS Tightening M4 2 Screws TP M3 1 Claw 1 4 Disassembly Assembly 386 ...
Страница 405: ...3 Open the Fixing Unit 1 and remove the Fixing Gear Cover 2 1 Screw 3 1x 1 2 3 4 Disassembly Assembly 391 ...
Страница 416: ... Procedure 1 Remove the Connector Cover 1 2 Screws 2 1 2 2 2x 4 Disassembly Assembly 402 ...
Страница 420: ...Adjustment 5 Pickup Feed System 407 Original Exposure System 415 Actions at Parts Replacement 428 ...
Страница 494: ...Error Jam Alarm 7 Overview 481 Error Code 484 Jam Code 629 Alarm Code 642 ...
Страница 672: ...Service Mode 8 Overview 659 COPIER 675 FEEDER 1070 SORTER 1075 BOARD 1096 ...
Страница 676: ... i Press the button to display the screen showing the locations of electrical components 8 Service Mode 662 ...
Страница 1118: ...Unpacking 1 2 1120 mm 840 mm 769 mm 1230 mm 2350 mm 3 9 Installation 1104 ...
Страница 1132: ...2 2x 3 2x 4 5 6 NOTE Although the LED Cable is disconnected in the illustration the procedure is the same 9 Installation 1118 ...
Страница 1136: ...18 19 20 21 2x 9 Installation 1122 ...
Страница 1143: ...Other Installations 1 2 NOTE Only when the Cassette Pedestal is not installe 3 4 9 Installation 1129 ...
Страница 1158: ...6 2x 7 2x 8 2x 2x 9 NOTE Use the parts removed in steps 5 6 and 7 2x 1x 4x 9 Installation 1144 ...
Страница 1159: ...10 2x 11 NOTE Use the screws and rubber caps removed in step 2 M4x10 4x 9 Installation 1145 ...
Страница 1161: ...3 3x 4 4x 5 6 NOTE Use the screws and Rubber Caps removed in step 2 2x 7 2x 9 Installation 1147 ...
Страница 1162: ...8 2x Binding M4x8 9 10 9 Installation 1148 ...
Страница 1164: ...15 Turn ON the main power switch 9 Installation 1150 ...
Страница 1167: ...7 1x 8 9 1x 10 2x 11 6x 9 Installation 1153 ...
Страница 1168: ...12 1x 13 CAUTION Be careful not to drop the washer 2x 9 Installation 1154 ...
Страница 1170: ...2 1x 3 CAUTION Be careful not to drop the washer 2x 4 1x 9 Installation 1156 ...
Страница 1171: ...5 6x 6 2x 7 1x 8 9 1x 9 Installation 1157 ...
Страница 1188: ...7 Paste the power supply label on the lower part of the AC input connector 8 Turn ON the host machine 9 Installation 1174 ...
Страница 1193: ...2 Installation Procedure 1 9 Installation 1179 ...
Страница 1196: ...3 CAUTION To avoid damage do not pull the Utility Tray too much 4 9 Installation 1182 ...
Страница 1198: ...7 2x 2x M4x8 Black When Installing the USB Keyboard 1 9 Installation 1184 ...
Страница 1203: ...11 12 13 3x 14 1x 1x Lower Cover 15 1x 9 Installation 1189 ...
Страница 1204: ...16 1x 1x 17 1x 1x 18 1x 19 TP M3x12 2x 9 Installation 1190 ...
Страница 1205: ...20 TP M3x6 4x 21 22 9 Installation 1191 ...
Страница 1209: ...Installation Procedure 1 2 2x 3 2x 4 2x 9 Installation 1195 ...
Страница 1213: ...16 17 18 19 2x 9 Installation 1199 ...
Страница 1214: ...20 2x 21 22 Connect the power plug of the host machine to the power outlet 23 Turn the main power switch ON 9 Installation 1200 ...
Страница 1217: ...4 1x 1x 5 2x Installing the Serial Interface Kit 1 1x 1x NOTE The removed screw will be used in step 3 2 1x 9 Installation 1203 ...
Страница 1218: ...3 NOTE Use the screw removed in step 1 3x 1x Installing the Copy Control interface Kit 1 2 2x 1x 9 Installation 1204 ...
Страница 1221: ...2 3 4 1x 1x 5 1x NOTE The removed screw will be used in step 7 9 Installation 1207 ...
Страница 1225: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1211 ...
Страница 1226: ...5 1x 1x 6 2x 2x 7 9 Installation 1212 ...
Страница 1230: ...21 NOTE Use the screw removed in step 19 2x 22 23 24 15 0 mm 15 0 mm 25 2x 4x 9 Installation 1216 ...
Страница 1243: ...11 NOTE Affix the HDD Caution Label in the appropriate language by aligning it with the upper left corner 9 Installation 1229 ...
Страница 1252: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1238 ...
Страница 1267: ...3 TP M3x8 Black 2x 4 TP M3x6 2x 5 9 Installation 1253 ...
Страница 1284: ...Installation Outline Drawing Installation Procedure 1 3x 2 3 4 1x 9 Installation 1270 ...
Страница 1285: ...5 1x 1x 6 2x 2x 7 9 Installation 1271 ...
Страница 1288: ...15 16 17 3x 18 19 Binding M4x16 Binding M3x16 M4x16 2x M3x16 20 Binding M4x6 1x 9 Installation 1274 ...