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7-1

CHAPTER

Troubleshooting

This chapter describes what to do in response to a paper jam in the main unit or an error

message display.

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Display Indicating the Locations of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Left Cover and the Fixing Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Upper Left Side Cover and the Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8

Lower Left Side Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12

Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-16

Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21

Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-21

Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27

If You Cannot Solve the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-28

Содержание ImageCLASS 2300

Страница 1: ......

Страница 2: ...imageCLASS 2300 Reference Guide 0 Ot...

Страница 3: ...Networking and Printing Basic Operations Basic Guide Machine Settings Troubleshooting Reference Guide This Document Copying Instructions Copying Guide Fax Instructions Facsimile Guide Sending Instruct...

Страница 4: ...ttings Chapter 6 Routine Maintenance Chapter 7 Troubleshooting Chapter 8 Appendix Includes the report samples specifications and index How This Manual Is Organized Considerable effort has been made to...

Страница 5: ...Installation xvi Power Supply xvii Handling xviii Maintenance and Inspections xix Consumables xx Other Warnings xxi Chapter 1 Before You Start Using This Machine Installation Location and Handling 1...

Страница 6: ...e 2 22 Chapter 3 Selecting and Storing Settings Additional Functions Settings Table 3 2 Specifying Common Settings 3 8 Initial Function at Power ON 3 8 Default Display after Auto Clear 3 9 Volume and...

Страница 7: ...ation 5 14 Restrictions Using Department ID Management 5 17 Accepting Print Jobs with an Unknown ID 5 19 Chapter 6 Routine Maintenance Paper Drawers 6 2 Loading Paper 6 2 Adjusting a Paper Drawer to H...

Страница 8: ...Solve the Problem 7 28 Chapter 8 Appendix Report Samples 8 2 User s Data List 8 2 One Touch Speed Dialing List 1 8 3 Coded Speed Dialing List 1 8 3 One Touch Speed Dialing List 2 8 3 Coded Speed Diali...

Страница 9: ...e the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In ord...

Страница 10: ...ix Function Keys Key icon Key Function Example Press F3 DENSITY Press F4 F3 F4...

Страница 11: ...so various kinds of prints may sometimes have to wait their turn before they can be output To avoid confusion when reading this manual the terms scanning printing and copying used throughout this manu...

Страница 12: ...xi Copying Scanning of an original printing through finishing...

Страница 13: ...rol for Health and Safety Act of 1968 Class 1 levels of laser radiation are not considered to be hazardous Since radiation emitted inside the product is completely confined within protective housings...

Страница 14: ...AL FASCIO PRECAUCION RADIACION LASER INVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO VARO AVATTAESSA OLET ALTTIINA N KYM TT M LLE LASERS TEILYLLE L KATSO S TEESEEN VARNING OSYNLIG LASERSTR LNING NAR...

Страница 15: ...F WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL...

Страница 16: ...print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Mo...

Страница 17: ...the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled insid...

Страница 18: ...etely into the power outlet as failure to do so may result in a fire or electrical shock Do not use power cords other than the power cord provided as this may result in a fire or electrical shock As a...

Страница 19: ...ce cable may be damaged resulting in a fire or electrical shock Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquids or flammable substances alcoho...

Страница 20: ...hock Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime...

Страница 21: ...mediately consult a physician When loading paper or removing jammed originals or paper take care not to cut your hands on the edges of the originals or paper When removing a used toner cartridge remov...

Страница 22: ...r Warnings WARNING For cardiac pacemaker users This product generates a low level magnetic field If you use a cardiac pacemaker and feel abnormalities please move away from the product and consult you...

Страница 23: ...xxii...

Страница 24: ...main power and so on Installation Location and Handling 1 2 Installation Precautions 1 2 Handling Precautions 1 7 Parts and Their Functions 1 10 External View 1 10 Internal View 1 11 Control Panel Par...

Страница 25: ...hine in the Following Locations Avoid locations which are subject to extreme temperature and humidity whether low or high For example avoid installing the machine near water faucets hot water heaters...

Страница 26: ...uction runs especially in poorly ventilated rooms It is recommended that the room be appropriately ventilated sufficient to maintain a comfortable working environment in areas of machine operation Avo...

Страница 27: ...and vibrations generated by the machine during printing can adversely affect the operation of such equipment Avoid installing the machine near televisions radios or similar electronic equipment The ma...

Страница 28: ...voltage Do not connect the power cords of other electrical equipment into the same outlet to which the machine is connected Do not connect the power cord to a multiplug power strip as this may cause...

Страница 29: ...1 Provide Adequate Installation Space Provide enough space on each side of the machine for unrestricted operation NOTE Be sure to provide enough space also at the top of the machine in order to open...

Страница 30: ...e power cord and may result in a fire or electric shock When carrying the machine be sure to hold the parts indicated below Failure to do so may cause the machine to be dropped and result in injury CA...

Страница 31: ...ide the machine it may cause a short circuit and result in a fire or electrical shock If there is smoke or unusual noise immediately turn the main power switch OFF disconnect the power cord from the o...

Страница 32: ...ion runs especially in poorly ventilated rooms It is recommended that the room be appropriately ventilated sufficient to maintain a comfortable working environment in areas of machine operation For sa...

Страница 33: ...ly fed to the platen glass for copying c c c c Original Supply Tray Originals can be automatically sent to the platen glass by placing them in the original supply tray d d d d Original Output Area Ori...

Страница 34: ...c Front Cover You can open this cover to clear paper jams and replace the toner cartridge d d d d Paper Feeding Dial Turn this dial counterclockwise to remove jammed paper e e e e Lower Left Cover f...

Страница 35: ...d for speed dialing and then use the number for dialing j j j j Coded Dial key Press this key and a three digit code to dial a fax telephone number that you have registered for coded speed dialing k k...

Страница 36: ...alarm lamp maintains a steady red light contact your service representative x x x x In Use Memory lamp A light that blinks red or maintains a steady green light when the machine is copying or there ar...

Страница 37: ...us on the display during data registration or to move the cursor left or right during data registration j j j j Clear key Clears an entire entry during information registration k k k k key Press this...

Страница 38: ...the power plug is firmly inserted into the power outlet WARNING Do not connect or disconnect the power cord with wet hands as this may result in electrical shock 2 Press the power switch to ON I side...

Страница 39: ...conds before turning the main power back ON NOTE The standard settings are selected at power ON The standard copy settings are You can change the standard copy settings See Chapter 4 Customizing Setti...

Страница 40: ...ID and Password on p 2 11 For details about the Department ID Management see Department ID Management on p 5 7 Adjusting the Brightness of the LCD Display If the LCD display is difficult to view use t...

Страница 41: ...the Energy Saver Mode on p 3 13 The length of time taken by the machine to enter the Energy Saver mode can be set in Additional Functions menu See Power Consumption in the Energy Saver Mode on p 3 13...

Страница 42: ...wing instructions Setting Up and Connecting to the Network See the Network Guide Installing the Printer Driver See the PCL Driver Guide Installing the Fax Driver See the Fax Driver Guide with Cover Sh...

Страница 43: ...System Settings 1 20 Before You Start Using This Machine 1...

Страница 44: ...w of the imageCLASS 2300 2 2 Convenient Functions 2 2 Easy Operations 2 4 Reducing Running Costs 2 6 Entering Characters 2 8 Alphanumeric and Special Characters 2 8 Entering the Department ID and Pass...

Страница 45: ...r the current job to be finished For example you can copy a document while the machine is sending a job scanned into the memory NOTE For details of multifunctional operations see Multifunctional Opera...

Страница 46: ...1 10 The printer function is only available in the Network Model of this machine Sending a Document by E Mail By specifying an e mail address as the destination you can send a document by e mail using...

Страница 47: ...addresses registered for one touch speed dialing coded speed dialing and group dialing NOTE For details on the directory see Chapter 2 Speed Dialing in the Facsimile Guide For details on one touch spe...

Страница 48: ...he power the drawer in use etc in the Additional Functions menu NOTE For details about the Additional Functions menu see Additional Functions Settings Table on p 3 2 Shortcuts to Your Favorite Copy Fu...

Страница 49: ...Saver Mode to Reduce Power Consumption When the machine remains idle for a specified period of time it enters the Energy Saver mode Compared with turning OFF the power you can reactivate the machine...

Страница 50: ...ng a Department ID for each department you can restrict the number of prints and transmission pages to control running costs You can manage the Department ID using the control card if the card reader...

Страница 51: ...meric keys Alphanumeric and Special Characters Example Enter EUROPE 1 Open all three one touch speed dialing panels 2 Press F4 INPUT MODE to select ALPHA INPUT Each time you press INPUT MODE ALPHA INP...

Страница 52: ...tters for example ABCabc To enter EUROPE press the keys as follows EUROPE is displayed Key Characters ABCabc DEFdef GHIghi JKLjkl MNOmno PQRSpqrs TUVtuv WXYZwxyz _ l 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7...

Страница 53: ...ously press to move the cursor to the right If you entered an incorrect character delete it using and Delete and enter the correct character To delete all the entered characters press Clear The types...

Страница 54: ...ys Press PASSWORD enter the password If the password is not set proceed to step 2 NOTE If you make a mistake when entering the Department ID or password press Clear enter the correct values The Depart...

Страница 55: ...ntering the Department ID and password appears NOTE To perform operations again enter the Department ID and password If you do not press ID after finishing your operations any subsequent copies are to...

Страница 56: ...8g m2 Paper which has been rolled or curled must be straightened out prior to use to allow the paper to feed smoothly through the stack bypass allowable curl amount less than 10 mm for normal paper le...

Страница 57: ...atus on p 4 2 If there is a reserved job you can reserve a change of paper for the stack bypass See Chapter 1 Introduction to Copying in the Copying Guide If there is no reserved job remove the paper...

Страница 58: ...ed for that type of paper in the Specifications Align the required number of sheets of paper with the slide guides Insert the paper into the machine until it stops The Paper Select display for the sta...

Страница 59: ...t this step five times for each set of five envelopes Place the envelopes on a clean level surface and press all the way around the envelopes by hand in the direction of the arrows to remove any curls...

Страница 60: ...lar care to spread the envelopes out in the direction they will be fed Load the envelopes as shown below IMPORTANT Depending on the paper type or condition of the envelopes the printing quality may de...

Страница 61: ...size as the paper loaded in the stack bypass NOTE The above display appears unless the paper size is set in the USE STACK BYPASS menu See Standard Paper for the Stack Bypass on p 3 16 To change the p...

Страница 62: ...ck bypass and find that the paper or envelopes are not being fed smoothly or evenly through the stack bypass curl the forward edge in the print direction of the paper or envelopes upward by approximat...

Страница 63: ...Print You can operate these functions together The following table presents the details of multifunctional operations Previous Job Next Job Copy Print Scanning Data Printing Receiving Data Printing Co...

Страница 64: ...nction is only available in the Network Model of this machine Previous Job Next Job Fax Scanning Data TX scanning included Memory TX Memory RX Printing of Auto RX Documents Copy Scanning Data Printing...

Страница 65: ...eavy 2 Recycled 1 Transparency Labels 3 Envelope Paper Size Length x Width Location Paper Drawer 1 and 2 Stack Bypass 11 x 17 11 x 17 279 mm x 432 mm LGL 8 1 2 x 14 216 mm x 356 mm LTR 11 x 8 1 2 279...

Страница 66: ...PORTANT It is recommended not to use the back side of preprinted paper It may cause a paper jam NOTE For instructions on how to load paper see the following pages Paper drawer Loading Paper on p 6 2 S...

Страница 67: ...Paper Type 2 24 Basic Operations 2...

Страница 68: ...the Energy Saver Mode 3 13 Auto Paper Selection Auto Drawer Switching 3 14 Standard Paper for the Stack Bypass 3 16 Identifying the Type of Paper in a Paper Drawer 3 18 Rotate Printing 3 19 Changing...

Страница 69: ...O DEFAULT 3 9 03 VOLUME CONTROL KEYPAD VOLUME ALARM VOLUME ON OFF Volume 1 to 3 1 TX DONE TONE RX DONE TONE PRINTING DONE TONE ERROR ONLY ON OFF Volume 1 to 3 1 SCANNING DONE TONE ERROR ONLY ON OFF Vo...

Страница 70: ...00 1 03 STANDARD COPY QTY 01 to 99 01 1 04 FRAME ERASE WIDTH 01 mm to 20 mm 02 mm 1 05 AUTO SORT ON OFF 1 06 SORT ROTATE ON OFF 1 07 SHORTCUT KEY SET SHORTCUT KEY 1 2 3 4 1 08 SHARPNESS 1 to 9 5 1 09...

Страница 71: ...RATE 2 03 TX SETTINGS ECM TX ON OFF 2 PAUSE TIME 01SEC to 15SEC 02SEC 2 AUTO REDIAL ON OFF 2 ERASE FAILED TX OFF ON 2 TIME OUT ON OFF 2 STAMP ACTION DIRECT MEMORY TX DIRECT TX 2 TX ROTATION ON OFF 2 P...

Страница 72: ...E DATA DELETE FILE 2 TRANSFER SETUP FILE CHANGE DATA DELETE FILE 2 07 SYSTEM SETTINGS MEMORY LOCK RX OFF ON 2 RX PASSWORD 2 PHONE NO CHECK OFF ON 2 FAX DEFAULT RESOLUTION SCAN DENSITY IMAGEQUALITY BOO...

Страница 73: ...TING 4 02 CODED SPD DIAL TEL REGISTRATION 000 136 TEL NUMBER ENTRY NAME OPTIONAL SETTING 2 E MAIL ADDRESS 000 136 ENTER E MAIL ADD NAME OPTIONAL SETTING 4 FTP SERVER 000 136 FTP SERVER NAME NAME LOGIN...

Страница 74: ...S 5 2 02 DEPT ID MANAGEMNT ON DEPT ID ENTRY COUNT MANAGEMENT RESTRICTIONS PRINT WITH NO ID OFF 5 7 03 NETWORK SETTINGS IP ADDRESS AUTO IP ADDRESS SUBNET MASK DEFAULT GATEWAY DNS SERVER ADD DNS DYNAMIC...

Страница 75: ...unction is only available in the Network Model of this machine Initial Function at Power ON You can specify which screen is displayed when you turn ON the main power NOTE The default setting is 02 COP...

Страница 76: ...To set the machine to the Copy function when the power is turned ON select 02 COPY The selected mode is set and the COMMON SETTINGS menu returns 5 Press Reset to return to the Basic Features screen De...

Страница 77: ...t settings after auto clearing select 02 RETURN TO DEFAULT In this case for example if 01 FAX has been selected in the 01 DEFAULT SETTINGS menu the machine will be reset to the initial fax menu when y...

Страница 78: ...hen the fax reception is finished Printing Done Tone When printing has finished Scanning Done Tone When scanning has finished NOTE The default settings are 01 ON for the Keypad Alarm and Scanning Done...

Страница 79: ...LY or 03 OFF for the tone you are setting press OK NOTE ERROR ONLY appears only when you selected 03 TX DONE TONE 04 RX DONE TONE or 05 PRINTING DONE TONE in step 3 If you selected 01 ON or 02 ERROR O...

Страница 80: ...you set the power consumption to 01 LOW the machine consumes less energy during the Energy Saver mode than when you set it to 02 HIGH However it takes more time for the machine to resume normal operat...

Страница 81: ...wing functions Auto Paper Selection APS The machine automatically selects the appropriate paper size paper drawer based on the size of the original and the set ratio when making a copy or of the image...

Страница 82: ...menu appears 3 Press F3 or F4 to highlight 01 COPY 02 FAX RECEIVING or 03 REPORT press OK 4 Press F3 or F4 to select the stack bypass or paper drawer to be set for the Auto Paper Selection function pr...

Страница 83: ...res screen Standard Paper for the Stack Bypass This mode enables you to set the standard paper size for the stack bypass if you always use the same size paper This way you do not need to select the pa...

Страница 84: ...BYPASS menu appears 3 Press F3 or F4 to highlight 01 OFF or 02 ON press OK If you want to set the paper size for the stack bypass Select 02 ON If you do not want to set the paper size for the stack by...

Страница 85: ...highlight 01 COMMON SETTINGS press OK The COMMON SETTINGS menu appears 2 Press F3 or F4 to highlight 07 SELECT PAPER press OK Each time you press or the next or previous menu option becomes highlighte...

Страница 86: ...h that of the selected paper NOTE The default setting is 02 ON 1 Press Additional Functions press F3 or F4 to highlight 01 COMMON SETTINGS press OK The COMMON SETTINGS menu appears 2 Press F3 or F4 to...

Страница 87: ...Changing the Language Shown on the LCD Display This mode enables you to select the language displayed on the LCD display 1 Press Additional Functions press F3 or F4 to highlight 01 COMMON SETTINGS pr...

Страница 88: ...Common Settings 3 21 Selecting and Storing Settings 3 3 Press F3 or F4 to select the desired language press OK The COMMON SETTINGS menu returns 4 Press Reset to return to the Basic Features screen F3...

Страница 89: ...items you want to set Current Date and Time You can set the current date and time The date and time set here is also used as the time setting when required for functions 1 Press Additional Functions...

Страница 90: ...eric keys Enter the date and the time in 24 hour notation as four digits without a space Enter two digits for the year NOTE If you make a mistake when entering values press Clear enter the values agai...

Страница 91: ...in one minute increments and can also be set to 01 OFF NOTE The default setting is Auto Clear 02 ON and Auto Clear Time 2MIN 1 Press Additional Functions press F3 or F4 to highlight 05 TIMER SETTINGS...

Страница 92: ...r mode You can specify the amount of time taken before entering the Energy Saver mode from 3 to 30 minutes You can also set the Energy Saver to 02 OFF NOTE The default setting is 01 ON and 15MIN To re...

Страница 93: ...he time preset for the delayed transmission occurs A print job is sent from a computer A print job is sent through the network 1 Press Additional Functions press F3 or F4 to highlight 05 TIMER SETTING...

Страница 94: ...rns 5 Press Reset to return to the Basic Features screen Daily Timer Settings This mode enables you to set the time that the machine automatically enters the Energy Saver mode each day of the week NOT...

Страница 95: ...ars 3 Press F3 or F4 to select the day of the week press OK The display for entering the time appears 4 Press F2 or F3 to specify the hour and minutes at which the Energy Saver mode is activated using...

Страница 96: ...the Basic Features screen Date Format This mode enables you to set the date format to be used on the display NOTE The default setting is 02 MM DD YYYY month day year 1 Press Additional Functions pres...

Страница 97: ...3 Press F3 or F4 to select desired date format press OK Examples of the date format YYYY MM DD 2003 02 03 MM DD YYYY 02 03 2003 DD MM YYYY 03 02 2003 The COMMON SETTINGS menu appears 4 Press Reset to...

Страница 98: ...mode enables you to print the user s data list 1 Press Additional Functions The ADDITIONAL FUNCTIONS menu appears and the indicator light blinks 2 Press F3 or F4 to highlight 08 PRINT LISTS press OK E...

Страница 99: ...ing List 2 Group Dialing List Access Code List This section explains how to print the One touch Speed Dialing List 1 as an example 1 Press Additional Functions press F3 or F4 to highlight 08 PRINT LIS...

Страница 100: ...OK If you want to list the destinations in ascending order as they are registered under one touch speed dialing keys i e from 01 to 63 Select 01 NO SORT If you want to list the registered destinations...

Страница 101: ...press OK Each time you press or the next or previous menu option becomes highlighted The Basic Features screen returns and the Department Information list is printed out Cancel Report Printing This mo...

Страница 102: ...vious menu option becomes highlighted The report printing is canceled and the Basic Features screen returns NOTE If there are multiple jobs press or to select the report whose printing you want to can...

Страница 103: ...Printing Reports and Lists 3 36 Selecting and Storing Settings 3...

Страница 104: ...4 1 CHAPTER 4 Checking Job Status This chapter explains how to confirm the status of print jobs Checking the Job Status 4 2...

Страница 105: ...status of the print jobs sent from a computer see Chapter 3 Summary of the Printer Menus in the PCL Printer Guide Network Model only If you press Monitor when copy jobs are displayed the display chang...

Страница 106: ...ministrator Information 5 2 System Administrator ID 5 2 System Password 5 4 E Mail Address 5 5 Department ID Management 5 7 Setting Department ID Management 5 7 Storing Department ID Password Copy Lim...

Страница 107: ...its you can store for the System Administrator ID and Password is seven System Administrator ID You can set or change the System Administrator ID You must set the ID 1 Press Additional Functions The A...

Страница 108: ...using the numeric keys for the new System Administrator ID press OK The System Administrator ID is stored and the SYS ADMIN INFO menu returns NOTE You cannot store a System Administrator ID with only...

Страница 109: ...ord are set enter them after selecting 06 SYSTM SETTINGS press OK The SYSTEM SETTINGS menu appears 2 Press F3 or F4 to highlight 01 SYS ADMIN INFO press OK Each time you press or the next or previous...

Страница 110: ...Clear 5 Press Reset to return to the Basic Features screen E Mail Address You can specify the e mail address of the System Administrator NOTE This menu is only displayed in the Network Model of this m...

Страница 111: ...press OK The display for entering the E mail Address appears 4 Enter the e mail address using the numeric keys press OK The e mail address is registered and the SYSTEM SETTINGS menu returns NOTE You...

Страница 112: ...ions can be performed Selecting whether to use Department ID Management Storing the Department ID and the password Setting the Impression and Transmission Limit for each department NOTE The maximum nu...

Страница 113: ...OK The DEPT ID MANAGEMNT menu appears 4 Press F3 or F4 to highlight 02 ON or 01 OFF press OK If you want to use Department ID Management select 02 ON The Department ID Settings menu appears See Stori...

Страница 114: ...memory sending direct sending delayed transmission and polling receiving No Department ID Management information is registered for the default setting You can set a specific sender name for each Depa...

Страница 115: ...ars 3 Press F3 or F4 to highlight 02 ON press OK The DEPT ID MANAGEMNT menu appears 4 Press F3 or F4 to highlight 01 DEPT ID ENTRY press OK The DEPT ID ENTRY menu appears 5 Press F3 or F4 to select th...

Страница 116: ...rtment ID 7 Press F3 or F4 to highlight 01 PASSWORD press OK The display for entering the password appears 8 Enter the password using the numeric keys press OK The registered department will operate t...

Страница 117: ...e numeric keys press OK The impression limit is stored and the ENTER DEPT ID menu returns NOTE You can specify the COPY LIMITS up to 99 999 You can delete the last digit you entered by pressing Delete...

Страница 118: ...ed by pressing Delete You can delete all the digits you entered by pressing Clear 13 Press F3 or F4 to highlight 04 SELECT SENDER press OK NOTE For details on the sender name see Chapter 1 Before You...

Страница 119: ...SYSTEM SETTINGS press OK If a System Administrator ID and password are set enter them after selecting 06 SYSTM SETTINGS press OK The SYSTEM SETTINGS menu appears 2 Press F3 or F4 to highlight 02 DEPT...

Страница 120: ...ANAGEMENT press OK The COUNT MANAGEMENT menu appears 5 Press F3 or F4 to highlight 01 COUNT INFORMATION press OK The COUNT INFORMATION menu appears 6 Press F3 or F4 to highlight 01 PRINT COUNT or 02 T...

Страница 121: ...ORMATION menu returns NOTE If the department whose information you want to check is not displayed press or until it is displayed If a job without ID is sent while the Department ID Management display...

Страница 122: ...ions press F3 or F4 to highlight 06 SYSTEM SETTINGS press OK If a System Administrator ID and password are set enter them after selecting 06 SYSTM SETTINGS press OK The SYSTEM SETTINGS menu appears 2...

Страница 123: ...r F4 to highlight 01 RESTRICT PRINTING or 02 RESTRICT TX press OK 6 Press F3 or F4 to highlight 02 ON or 01 OFF press OK If you want to activate the print or transmission limit select 02 ON If you do...

Страница 124: ...F3 or F4 to highlight 06 SYSTEM SETTINGS press OK If a System Administrator ID and password are set enter them after selecting 06 SYSTM SETTINGS press OK The SYSTEM SETTINGS menu appears 2 Press F3 or...

Страница 125: ...K The PRINT WITH NO ID menu appears 5 Press F3 or F4 highlight 01 ON or 02 OFF press OK If you want to allow printing jobs without Department ID select 01 ON If you do not want to allow printing jobs...

Страница 126: ...units and perform routine cleaning Paper Drawers 6 2 Loading Paper 6 2 Adjusting a Paper Drawer to Hold a Different Paper Size 6 6 Replacing the Toner Cartridge 6 11 Replacing the Stamp Cartridge 6 1...

Страница 127: ...ns out of paper during printing a screen prompting you to load paper appears on the display and the alarm indicator blinks red CAUTION When loading paper take care not to cut your hands on the edges o...

Страница 128: ...ay from direct sunlight Do not load the following types of paper in the paper drawer Doing so may cause a paper jam Severely curled or wrinkled paper Heavyweight paper Transparencies Paper on which co...

Страница 129: ...ut the edges of the paper stack Load the paper stack against the right wall of the paper drawer When loading paper in the paper drawer for the first time set the size plate to match the paper size bei...

Страница 130: ...he paper drawer the side facing down is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and reload it For details of the print direction...

Страница 131: ...the procedure described below to adjust the paper drawer guides NOTE The following paper sizes can be loaded into the paper drawers 11 x 17 LGL LTR LTR and STMT Please consult your service representat...

Страница 132: ...k for the desired paper size NOTE Attach the end guide while pressing down the point indicated with A If you are setting for 11 x 17 paper attach the end guide to the 11 x 17 indicator on the right re...

Страница 133: ...irty prints may occur or the inside of the machine may get dirty 6 Set the paper size detector lever located on the left side of the paper drawer to match the size of the paper being loaded IMPORTANT...

Страница 134: ...er size plate Remove the protecting plastic sheet and attach the label for the paper size you are loading 8 Change the paper size plate so that it matches the new paper size being loaded 9 Gently push...

Страница 135: ...Paper Drawers 6 10 Routine Maintenance 6 CAUTION When returning the paper drawer to its closed position be careful not to get your fingers caught as this may result in personal injury...

Страница 136: ...artridge after the message REPLACE CARTRIDGE is displayed Do not expose the toner cartridge to direct sunlight or strong light Do not leave the left cover open for a long time after the toner cartridg...

Страница 137: ...12 Routine Maintenance 6 1 Open the stack bypass 2 Pull out the left cover of the stack bypass CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it u...

Страница 138: ...y 4 Cut the protective bag of the new toner cartridge with scissors and remove it from the bag IMPORTANT Use only the toner cartridge recommended for use with this machine When handling the toner cart...

Страница 139: ...inside the cartridge 6 Place the toner cartridge on a flat stable surface and hold the cartridge with one hand while removing the seal by pulling it out with the other hand IMPORTANT Do not stop pulli...

Страница 140: ...otective cover and pull the two release tabs on the cover to detach it from the toner cartridge CAUTION When removing the protective cover be careful not to touch the toothed wheels on the covered sid...

Страница 141: ...e Be careful not to touch the blue green drum inside the toner cartridge 8 While holding the toner cartridge with both hands align both sides of the cartridge with the guiding grooves on the machine a...

Страница 142: ...result in personal injury Close the left cover until it latches If the cover is not fully closed the printout might come out lighter 10 Close the stack bypass CAUTION When closing the stack bypass be...

Страница 143: ...ocuments that you sent via the feeder If the stamp becomes faint or no stamp is printed replace the stamp cartridge with a new one 1 Open the feeder cover then open the inner cover by holding the gree...

Страница 144: ...d IMPORTANT Set the stamp cartridge so that the two projections on the cartridge are aligned with the hollows on the feeder Be careful that the stamping surface of the stamp cartridge does not protrud...

Страница 145: ...ght result in plastic parts becoming deformed Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dr...

Страница 146: ...to clean the original scanning area of the feeder IMPORTANT If the feeder scanning area is dirty it may result in a paper jam or blemished print output Clean the roller while spinning it The world s c...

Страница 147: ...places separator and transparent plastic plate inside the feeder cover with a cloth slightly dampened with water CAUTION Do not dampen the cloth too much as this may damage the original or break the m...

Страница 148: ...utine Cleaning 6 23 Routine Maintenance 6 3 Close the feeder cover CAUTION When closing the feeder cover be careful not to get your fingers caught as this may result in personal injury 4 Open the feed...

Страница 149: ...eding roller with a cloth dampened with water CAUTION Do not dampen the cloth too much as this may damage the original or break the machine 6 Close the feeder CAUTION When closing the feeder be carefu...

Страница 150: ...the roller cleaning using the cleaning paper Load LTR paper in the paper drawer to clean the roller IMPORTANT Cleaning paper can be printed only on LTR paper NOTE It takes about 2 1 2 minutes to clea...

Страница 151: ...tine Maintenance 6 4 Press F3 or F4 to highlight 02 PRNT CLEANING PAPR press OK The cleaning paper is printed 5 Open the stack bypass 6 Load the cleaning paper with the side on which the letter V is p...

Страница 152: ...1 to 3 press F3 or F4 to highlight 01 START CLEANING press OK The machine starts cleaning the roller NOTE If a cleaning paper jam occurs the alarm indicator blinks red Press Stop remove the jammed cl...

Страница 153: ...n addition to plain paper 11 x 17 LGL LTR and STMT transparencies dedicated to this machine labels and other types of paper stock are available For details consult your service representative CAUTION...

Страница 154: ...e the toner to ignite and result in burns or a fire IMPORTANT Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperature below 86 F 30 C and...

Страница 155: ...Consumables 6 30 Routine Maintenance 6 Stamp Cartridge This ink cartridge is used to stamp originals when they are sent by fax...

Страница 156: ...y Clearing Paper Jams 7 2 Display Indicating the Locations of Paper Jams 7 2 Left Cover and the Fixing Unit 7 4 Upper Left Side Cover and the Output Tray 7 8 Lower Left Side Cover 7 12 Stack Bypass 7...

Страница 157: ...r when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock CAUTION When remo...

Страница 158: ...uctions on how to find and remove jammed paper If jammed paper tears while being removed be sure to remove any remaining pieces from inside the machine 2 After you have cleared all paper jams at the l...

Страница 159: ...t Cover and the Fixing Unit If a paper jam occurs in the left cover and the fixing unit the following display appears Follow the procedure described below to remove the jammed paper 1 Open the front c...

Страница 160: ...r of the stack bypass CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may easily come off 4 Turn the paper feeding dial countercloc...

Страница 161: ...ouch anything in this area except the lever 6 Remove any jammed paper 7 Pull the green fixing lever up over the toner cartridge 8 Close the left cover of the stack bypass F1 COPY FAX PRIN 2 1 4 3 Spec...

Страница 162: ...r be careful not to get your fingers caught as this may result in personal injury 9 Close the stack bypass CAUTION When closing the stack bypass be careful not to get your fingers caught as this may r...

Страница 163: ...en removing jammed originals or paper take care not to cut your hands on the edges of the originals or paper When removing jammed paper take care not to allow the toner to come into contact with your...

Страница 164: ...ack bypass 3 Pull out the left cover of the stack bypass CAUTION Grasp the handle and pull out the left cover horizontally to the left Be careful not to pull it upward as it may easily come off 4 Push...

Страница 165: ...Troubleshooting 7 5 Open the upper left cover 6 Remove any jammed paper 7 Close the upper left cover CAUTION When closing the upper left cover be careful not to get your fingers caught as this may re...

Страница 166: ...cover of the stack bypass CAUTION Close the left cover until it latches When closing the left cover be careful not to get your fingers caught as this may result in personal injury 10 Close the stack...

Страница 167: ...lt in personal injury 11 Close the front cover of the main unit CAUTION When closing the front cover be careful not to get your fingers caught as this may result in personal injury Lower Left Side Cov...

Страница 168: ...Clearing Paper Jams 7 13 Troubleshooting 7 1 Open the front cover of the main unit 2 Open the lower left cover of the main unit 3 Remove any paper remaining in the fixing unit...

Страница 169: ...unit CAUTION When closing the lower left cover be careful not to get your fingers caught as this may result in personal injury 5 Close the front cover of the main unit CAUTION When closing the front c...

Страница 170: ...orners of the stack down under the tabs 7 Gently push the paper drawer back into the machine until it clicks into place in the closed position CAUTION When returning the paper drawer to its closed pos...

Страница 171: ...the stack bypass the following display appears Follow the procedure below to remove the jammed paper 1 Remove all paper from the stack bypass 2 Remove any jammed paper If you cannot remove the jammed...

Страница 172: ...inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the insi...

Страница 173: ...move any jammed original If you cannot remove the original proceed to step 3 IMPORTANT Do not pull the original forcefully because it may tear 3 Turn the green knob and remove any jammed original If y...

Страница 174: ...oubleshooting 7 4 Close the feeder cover CAUTION When closing the feeder cover be careful not to get your fingers caught as this may result in personal injury 5 Open the feeder and remove any jammed o...

Страница 175: ...Clearing Paper Jams 7 20 Troubleshooting 7 CAUTION When closing the feeder be careful not to get your fingers caught as this may result in personal injury...

Страница 176: ...possible causes and remedies ALREADY IN USE Cause You attempted to create a polling box preset polling box transfer box confidential box or relay box but that box is already created Remedy Change your...

Страница 177: ...x 17 original as LTR because of its curl and the TX rotation is activated This stops scanning Another possibility is that a paper jam occurred during scanning Remedy Press F4 OK set the original again...

Страница 178: ...one by one NO TEL Cause The telephone number you attempted to dial using one touch speed dialing coded speed dialing or group dialing was not registered Remedy Register the telephone number before usi...

Страница 179: ...e to the document stored in memory Remedy If you do not mind printing the document on different size paper select YES If not select NO or press Stop replace the paper press Start REC PAPER JAM Cause A...

Страница 180: ...med or ran out during the printing of a report Remedy Remove the jammed paper or replenish the paper Then try again from the beginning STOP KEY PRESSED PRESS OK KEY Cause Stop has been pressed while s...

Страница 181: ...document using direct sending TX LIMIT REACHED Cause Sending has been restricted Remedy Set RESTRICT TX from the DEPT ID MANAGEMENT menu to OFF See Restrictions Using Department ID Management on p 5 1...

Страница 182: ...shock CAUTION Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged t...

Страница 183: ...blem Example EXXX 1 Turn OFF the main power wait for at least 10 seconds then turn it ON again 2 If the problem persists do the following and contact your service representative Turn OFF the main powe...

Страница 184: ...s Data List 8 2 One Touch Speed Dialing List 1 8 3 Coded Speed Dialing List 1 8 3 One Touch Speed Dialing List 2 8 3 Coded Speed Dialing List 2 8 5 Group Dialing List 8 5 Access Code List 8 6 Specific...

Страница 185: ...confirm the dialing addresses machine settings and transmission reception results by printing reports User s Data List This lists all the settings made in the Additional Functions menu For how to pri...

Страница 186: ...Lists on p 3 31 Coded Speed Dialing List 1 This lists the recipient addresses registered to all the coded speed dialing codes For how to print the list see Printing Reports and Lists on p 3 31 One Tou...

Страница 187: ...Report Samples 8 4 Appendix 8...

Страница 188: ...cipient addresses registered to all the coded speed dialing codes For how to print the list see Printing Reports and Lists on p 3 31 Group Dialing List This lists the recipient addresses registered to...

Страница 189: ...Report Samples 8 6 Appendix 8 Access Code List This lists the recipient addresses registered to all the access codes For how to print the list see Printing Reports and Lists on p 3 31...

Страница 190: ...pi x 600 dpi Number of Tones 256 Acceptable Paper Stock Paper drawer 16 to 24 lb bond 60 to 90 g m2 Plain Colored paper Recycled paper Stack bypass 16 to 32 lb bond 60 to 128 g m2 Plain Heavy Colored...

Страница 191: ...re of 68 F 20 C First Copy Time Platen glass selected 8 3 seconds LTR direct paper drawer 1 Copy Speed Direct 11 x 17 9 cpm LGL 10 cpm LTR 20 cpm LTR 16 cpm STMT 20 cpm Reduction LGL LTR 78 16 cpm 11...

Страница 192: ...m x 631 mm Installation Space W x D 33 1 2 x 24 3 4 852 mm x 631 mm Dimensions of stack bypass tray is given for extended condition Weight Approx 109 lb 49 5 kg Item Specifications Type Automatic Docu...

Страница 193: ...Basic Features screen 1 17 2 11 C Clear key 1 12 1 14 Coded Dial key 1 12 Coded speed dialing 2 4 Coded Speed Dialing List 1 3 32 Coded Speed Dialing List 2 3 32 Collate key 1 13 COMMON SETTINGS menu...

Страница 194: ...lay 1 12 1 17 Left cover 1 11 Line Mail key 1 12 Lower left cover 1 11 M Main Power and Energy Saver key 1 15 Energy saver mode 1 18 Turning ON the main power 1 15 Main Power indicator 1 13 Main power...

Страница 195: ...One Touch Speed Dialing List 2 8 3 User s Data List 8 2 Reports and lists 3 31 Department ID management list 3 34 Speed dialing lists 3 32 User s data list 3 31 Reset key 1 12 Rotate printing 3 19 Ro...

Страница 196: ...4 Daily timer settings 3 27 Date format 3 29 Energy Saver mode 3 25 Tone key 1 12 Toner cartridge 1 11 Toner cartridge replacing 6 11 Transfer key 1 14 TTI Selector key 1 14 U Underside of feeder 1 11...

Страница 197: ......

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