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10-11

SOLUTIONS TO COMMON PROBLEMS

10

Paper feeding problems _______________________

❏

Paper does not load.

The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (

P

).

(see p. 1-12)

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide

is adjusted correctly. (see p. 1-12)

❏

Paper is loaded skewed. (Printing is skewed.)

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide

is adjusted correctly. (see p. 1-12)

• Make sure the right edge of the paper stack is aligned with the right side of the multi-purpose

tray and the paper guide is aligned with the left edge of the stack. (see p. 1-12)

• Make sure the paper exit path is clear.

❏

Multiple sheets load into the fax at the same time.

Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide

is adjusted correctly. (see p. 1-12)

Sheets of paper may be sticking together.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets

of paper from sticking together. (see p. 1-13)

The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (

P

).

(see p. 1-12)

• Do not exceed the maximum loading capacity of the multi-purpose tray. (see p. 4-2)
• Do not force the paper stack into the multi-purpose tray.

Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the paper requirements for the fax. (see Chapter 4)

❏

Repeated paper jams occur.

The paper you are using may be causing the jams.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps the sheets

of paper from sticking together. (see p. 1-13)

• Check that the paper you are using and your printing environment (see pp. 1-12, S-1) are within

the specifications of the fax. (see Chapter 4)

Troubleshooting

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Содержание FAX EB15

Страница 1: ...arks of Canon Inc All other product and brand names are registered trademarks trademarks or service marks of their respective owners As an ENERGY STAR Partner Canon has determined that these products...

Страница 2: ...ears on the LCD 1 and 2 buttons Used to select an item in a menu Press 2 to select the next item and press 1 to select the previous item transaction number When you send or receive a document your fax...

Страница 3: ...points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the fax If something does fall into the fax unplug it...

Страница 4: ...fax by placing it on a bed sofa rug or other similar surface Do not place the fax in a cupboard or built in installation or near a radiator or other heat source unless proper ventilation is provided I...

Страница 5: ...15 Main components of your fax 2 2 Fax controls the operation panel 2 3 Guidelines for entering numbers letters and symbols 2 5 Correcting mistakes 2 7 Registering sender information 2 8 Personalising...

Страница 6: ...6 8 Redialling when the line is busy 6 9 Manual redialling 6 9 Automatic redialling 6 9 Delayed sending 6 12 Sending other documents while the fax is set for delayed sending 6 13 Cancelling delayed s...

Страница 7: ...e message 8 4 Setting TOLL SAVER 8 5 Setting TAM MONITOR 8 6 Recording voice memos 8 7 Deleting messages 8 8 Playing telephone messages 8 9 Remote control features 8 10 Registering the password for re...

Страница 8: ...sting and cleaning the BJ cartridge print head 10 7 Replacing the BJ cartridge 10 8 Troubleshooting 10 11 Paper feeding problems 10 11 Faxing problems 10 12 Copying problems 10 16 Telephone problems 1...

Страница 9: ...x...

Страница 10: ...ices 1 5 ConnectingtheACpowercord 1 7 Installing the BJ cartridge 1 8 Guidelines 1 8 InstallingtheBJcartridgeinyourfax 1 9 Loading paper 1 12 Selectingtherightkindofpaper 1 1 2 Paperguidelines 1 1 2 L...

Страница 11: ...the fax and its protective packaging out of the carton Make sure you have the following items You should also have the following B T adaptor UK only One touch sheet M label UK only Power cord Documen...

Страница 12: ...fax 3 Openthedocumenttray q thenopenthe operationpanelpartiallybygently pullingittowardsyou itonlyopens slightly w 4 Removetheprotectivesheetfromthe AutomaticDocumentFeeder ADF Closetheoperationpanelb...

Страница 13: ...slots on the fax Your fax comes with the output tray already attached However if you accidentally remove the tray reattach it by fitting the tabs of the output tray into the slots on the fax Attach th...

Страница 14: ...u only have one telephone line and plan to use the fax for receiving both fax and voice calls you will need to connect the handset or an answering machine to the fax Be sure to connect any external de...

Страница 15: ...see Chapter 7 To connect an extension phone as well as an answering machine connect the extension phone to the answering machine and then connect the answering machine to your fax If the extension pho...

Страница 16: ...edACpoweroutlet Connecting the AC power cord ________________ Plug the fax into a 200 240 volt AC 50 60 Hz outlet 1 Plugthepowercordconnectorintothe rearofthefax Making connections n There is no power...

Страница 17: ...hange a BJ cartridge be sure to press Cartridge on the operation panel to move the cartridge holder to the centre Make sure the cartridge holder is in its home position on the right side of the fax wh...

Страница 18: ...ocedure below to install the BJ cartridge 1 Makesurethefaxispluggedin 2 Openthedocumenttray n When you plug in the fax for the first time the cartridge holder automatically moves to the centre of the...

Страница 19: ...locksintoposition 8 Closetheprintercover 9 Closethedocumenttray 7 Press Cartridge Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head Install the BJ cartridge immedi...

Страница 20: ...s home position causing the BJ cartridge to remain uncapped and dry out c Do not try to manually move or stop the cartridge holder since this may damage the fax Do not touch the components shown or an...

Страница 21: ...ray is 50 sheets of paper To prevent paper jams remove paper from the output tray before the count reaches 50 Let the paper run out before refilling the multi purpose tray Avoid mixing new stock with...

Страница 22: ...thatyouwantto feedintothefax Thentaptheedgeofthe stackonaflatsurfacetoeventhestack 4 Insertthestackintothemulti purpose tray q andaligntherightedgeofthe stackwiththerightsideofthemulti purposetray The...

Страница 23: ...ration 2 Press Start Copy twice 3 Use 1 or 2 toselectTELLINETYPE Press Start Copy 4 Use 1 or 2 toselectTOUCHTONE 5 Press Start Copy 6 Press Stop Registration ends and the fax returns to standby mode D...

Страница 24: ...you need to register the access type and outside access line number under it see below Registering the access type and the outside line access number ____________________________ When the fax is conn...

Страница 25: ...fyouchosePREFIXinstep5 Press Start Copy Entertheoutsidelineaccessnumber upto19 digits usingthenumericbuttonsandthenpress Redial Pause Press Start Copy 7 Press Stop Registration ends and the fax return...

Страница 26: ...one touch speed dialling numbers and names 2 12 Registering coded speed dialling numbers and names 2 14 Registering group dialling numbers and names 2 15 Automatic dialling 2 18 Sendingadocumentusingo...

Страница 27: ...rom the illustration above ADF Automatic Document Feeder and printer cover Paper guide Document guides Paper rest Document tray Multi purpose tray Operation panel see p 2 3 Output tray Output tray ext...

Страница 28: ...egistration button see p 9 2 Timer button see p 6 12 Polling button see p 7 12 Clear button see p 2 7 Cleaning button see pp 10 7 10 8 Internet button see the separate Internet Fax Manual 02 03 04 01...

Страница 29: ...ttons see p 9 2 Receive mode button see Chapter 7 Stop button Start Copy button Hook button see p 6 6 Fast forward Rewind Cursor Scroll buttons see p 9 2 TAM button see p 8 3 Play button see p 8 9 Rec...

Страница 30: ...e table below to determine which numeric button to press for the character you want n After 60 seconds of no operation panel input the fax returns to standby mode and any unregistered changes are lost...

Страница 31: ...r you want see p 2 5 You can also press 1 or 2 to cycle through the letters the button contains 3 Continueenteringotherlettersusingthe numericbuttons If the next letter you want to enter is under a di...

Страница 32: ...recting mistakes ___________________________ You can clear an entire entry by pressing Clear Alternatively follow the procedure below to correct individual characters 1 Use 3 or 4 tomovethecursor unde...

Страница 33: ...your fax messages at a glance The illustration below shows a sample document with the identifying information The top line includes the name of the receiving party if you send the document using one...

Страница 34: ...YYYY Set the time using the 24 hour clock system Precede single digits with a zero Example 7 30 a m 07 30 Correct errors by moving the cursor under the incorrect number using 3 or 4 and entering the c...

Страница 35: ...Copy twice 3 Use 1 or 2 toselectUNITTELEPHONE Press Start Copy 4 Enteryourfaxnumber upto20digits usingthe numericbuttons You can enter a plus sign or space to make your number easier to read To enter...

Страница 36: ...Correct errors by moving the cursor under the incorrect character using 3 or 4 and entering the correct character 8 Press Start Copy 9 Press Stop Registration ends and the fax returns to standby mode...

Страница 37: ...and names for one touch speed dialling 1 Press Function Press Registration 2 Use 1 or 2 toselectTELREGISTRATION Press Start Copy 3 Press Start Copy 4 Use 1 or 2 toselectthenumberoftheone touchbuttony...

Страница 38: ...tertheparty sname upto16characters usingthenumericbuttons seep 2 5 Correct errors by moving the cursor under the incorrect character using 3 or 4 and entering the correct character 8 Press Start Copy...

Страница 39: ...AL Press Start Copy 4 Use 1 or 2 toselectthetwo digitcode underwhichyouwanttoregisterthenumber If a number is already registered under this coded speed dialling code the number or GROUP DIAL is displa...

Страница 40: ...4 Selectaone touchspeeddiallingbuttonorcoded speeddiallingcodeunderwhichyouwantto registerthegroup To register a group under a one touch speed dialling button Use 1 or 2 to select the button under wh...

Страница 41: ...the numeric buttons to enter numbers not registered for one touch or coded speed dialling You can enter the numbers of buttons or codes that have groups registered under them To add destinations to a...

Страница 42: ...der the incorrect character using 3 or 4 and entering the correct character 9 Press Start Copy toregisterthename 10 Toassignadditionalgroupdiallingnumbers startfromstep4 Tofinish press Stop Canon GROU...

Страница 43: ...up is already registered under a one touch speed dialling button or coded speed dialling code TEL GROUP DIAL appears If no number is registered for the one touch speed dialling button or coded speed d...

Страница 44: ...ytheothernamesand numbersregisteredforthebuttonlettergroup The names for one touch speed dialling numbers are prefixed with two digits and the names for coded speed dialling numbers are prefixed with...

Страница 45: ...e length of this pause can be adjusted See MID PAUSE SET p 9 4 A pause at the end of a number is fixed at 10 seconds Confirming a dial tone When you register a number you may have to confirm the dial...

Страница 46: ...alternative telephone services contact your local authorised Canon dealer or the Canon help line Attaching the M label__________________________ If you are using an alternative long distance service a...

Страница 47: ...e ID code Press Stop to return to standby mode 7 EntertheIDcode upto20digits usingthe numericbuttons This code is given to you by Cable and Wireless Communications Limited If an ID code is already reg...

Страница 48: ...ng resolution and contrast see p 6 2 2 Press Function Press M 3 Dialthereceivingparty sfaxnumber 4 Press Start Copy The fax automatically dials the access code and ID code registered under the M butto...

Страница 49: ...speed dialling button or coded speed dialling code see pp 2 21 2 22 1 Whenyouareregisteringanumberfor one touchorcodedspeeddialling press M whenyoucometothestepthatrequiresyouto enterthefax telephone...

Страница 50: ...NDLING DOCUMENTS 3 HANDLING DOCUMENTS 3 Preparing documents 3 2 Typesofdocumentsyoucanscan 3 2 Problemdocuments 3 2 Loading documents 3 3 Problemswithmultipagedocuments 3 4 Addingpagestothedocument 3...

Страница 51: ...__________________ To prevent document jams in the ADF do not attempt to load the following types of document into the fax n Remove all staples paper clips etc before loading the document into the ADF...

Страница 52: ...before starting a new job Make sure you follow the procedure above to load documents into the ADF If the document is not loaded into the ADF correctly it may not feed into the fax properly resulting i...

Страница 53: ...document requirements see p 3 2 Adding pages to the document ________________ You can load up to 20 A4 or letter size sheets or 10 legal size sheets at a time into the ADF For longer documents wait un...

Страница 54: ...HANDLING PAPER 4 HANDLING PAPER 4 Paper requirements 4 2 Printablearea 4 2 Loadingpaper 4 2...

Страница 55: ...owing paper in the multi purpose tray Size W L Weight Quantity A4 210 297 mm 8 27 11 69 in 64 90 g m2 Approx 100 sheets Max 10 mm stack Letter 215 9 279 4 mm 8 5 11 in Legal 215 9 355 6 mm 8 5 14 in n...

Страница 56: ...MAKING COPIES 5 MAKING COPIES 5 Copying documents 5 2...

Страница 57: ...or 70 6 Enterthenumberofcopies upto99 usingthe numericbuttons To make a correction to the number of copies make sure the Function button s light is on and then press Clear and re enter the number 7 P...

Страница 58: ...ing 6 7 Cancelling sending 6 8 Redialling when the line is busy 6 9 Manualredialling 6 9 Automaticredialling 6 9 Delayed sending 6 12 Sendingotherdocumentswhilethefaxisset fordelayedsending 6 1 3 Canc...

Страница 59: ...elect FAX STANDARD FAX FINE or FAX PHOTO After about 10 seconds the fax returns to standby mode n You can change the resolution setting while the document is being scanned for sending However please n...

Страница 60: ...e the original document immediately after scanning If MEMORY FULL appears on the LCD when you load the document into the ADF dial the receiving number and press Start Copy In this case the document is...

Страница 61: ...alling see p 2 14 Dial a fax number that has been registered under a coded speed dialling code by pressing Coded Dial Directory and the two digit code under which the number is registered Scroll throu...

Страница 62: ...g is set to ON the fax will start scanning automatically see p 9 4 The fax scans the document into memory and begins sending n If an error occurs during sending the fax beeps intermittently for a few...

Страница 63: ...4 Ifapersonanswers conversenormally then askthemtopressthestartbuttonontheirfax Press Start Copy andhangup If you hear a high pitch tone press Start Copy and hang up n You can press Hold during a cal...

Страница 64: ...is ringing After a few moments the LCD begins changing every second After the document is sent the fax beeps once after manual sending only and the LCD tells you when the transmission has ended Sendi...

Страница 65: ...nue sending press To cancel transmission of a document waiting to be sent you will have to delete it from memory see p 6 17 The fax prints an ERROR TX REPORT see p 9 12 Cancelling manual sending 1 Pre...

Страница 66: ...to redial several times if previous attempts fail because of a busy signal This feature is called automatic redialling After the initial dial attempt the fax is factory set to wait two minutes and the...

Страница 67: ...g press The fax prints an ERROR TX REPORT see p 9 12 n If you want to cancel a transmission while the fax is waiting to redial you will have to delete the document from memory see p 6 17 Setting the o...

Страница 68: ...wantthefaxtoredial You can select from 1 to 10 times The default setting is twice 7 Press Start Copy twice 8 Usethenumericbuttonstoenterthetime intervalbetweenrediallingattempts You can select from 1...

Страница 69: ...mer 4 Press Start Copy 5 Enterthedesiredsendingtime 24 hourclock usingthenumericbuttons Set the time using the 24 hour clock system Precede single digits with a zero Example 7 30 a m 07 30 Press Clear...

Страница 70: ...nts after setting the fax for delayed sending simply send or copy using any other sending procedure in this guide n Delayed sequential broadcasting is applicable for sending one document to more than...

Страница 71: ...en set Press Start Copy 4 Press todeletethefile The file is not deleted until you press If you change your mind and want to continue sending press If you want to cancel delayed sending for any other d...

Страница 72: ...scanning resolution and contrast see p 6 2 3 Dialthereceivingparty sfaxnumber You can send to up to 108 locations Simply enter the numbers one after the other press the desired one touch speed dialli...

Страница 73: ...ed in memory 1 Press Function Press Registration 2 Use 1 or 2 toselectMEMORYREFERENCE Press Start Copy 3 Use 1 or 2 toselectPRINTDOCUMENT Press Start Copy 4 Use 1 or 2 toselectthetransactionnumber TX...

Страница 74: ...Function Press Registration 2 Use 1 or 2 toselectMEMORYREFERENCE Press Start Copy 3 Use 1 or 2 toselectDELETEDOCUMENT Press Start Copy 4 Use 1 or 2 toselectthetransactionnumber TX RXNO ofthedocumentyo...

Страница 75: ...you want to delete the document 6 Press todeletethedocument If you change your mind and want to keep the document in memory press 7 Tocontinuedeletingotherdocumentsin memory repeattheprocedurefromste...

Страница 76: ...swithanansweringmachine ANS MACHINEMODE FAX EB10only 7 1 0 Other features 7 11 Receivingdocumentswhileperformingothertasks 7 1 1 Receivingdocumentsinmemorywhenaproblemoccurs 7 1 1 Pollingtoreceivedocu...

Страница 77: ...ceives documents automatically and rings for voice calls Rings for every call regardless of whether the call is a fax call or a voice call For a fax call you have to manually activate reception of the...

Страница 78: ...changed the receive mode to Fax Tel mode simply follow the procedure below 1 Press ReceiveMode toselectFAXONLY MODE After a few seconds the LCD changes to this display If FaxOnly does not appear on th...

Страница 79: ...fax assumes all incoming calls are from fax machines sending documents It receives the documents automatically and disconnects all voice calls n The fax does not ring when it receives a fax call If yo...

Страница 80: ...AX TEL AUTO SW Fax Tel mode 1 Press Function Press Registration 2 Press Start Copy 3 Use 1 or 2 toselectRXSETTINGS Press Start Copy 4 Use 1 or 2 toselectRXMODE Press Start Copy 5 Use 1 or 2 toselectFA...

Страница 81: ...stens for the fax tone For 8 sec The fax tone is detected The fax tone is not detected The document is received automatically The fax starts ringing Pick up the handset to talk If you don t pick up th...

Страница 82: ...You can select from 10 to 60 seconds The default setting is 22 seconds 6 Press Start Copy twice 7 Use 1 or 2 toselectRECEIVEor DISCONNECT This setting tells the fax what to do if the handset is not pi...

Страница 83: ...r an optional extension phone to your fax see pp 1 5 1 6 Make sure the REMOTE RX setting is enabled see p 9 5 Setting MANUAL MODE FAX EB10 only Follow the procedures below to set the receive mode to M...

Страница 84: ...onontheirfaxmachine Whenyouhearaslowbeep press Start Copy onthefaxtobeginreceivingthe document Hangupthehandset If the extension phone is located away from your fax dial 25 the remote receiving ID on...

Страница 85: ...answering machine to your fax see pp 1 5 1 6 Setting ANS MACHINE MODE Follow the procedure below to set the receive mode to ANS MACHINE MODE 1 Press ReceiveMode toselectANS MACHINE MODE Using your fa...

Страница 86: ...oblem occurs ________________________________ If your fax encounters a problem when receiving a document it automatically stores the unprinted pages in memory and the LCD displays REC D IN MEMORY as w...

Страница 87: ...ine supports polling Your fax cannot be polled by another fax machine Follow the procedure below to poll another fax machine 1 Press Function Press Polling 2 Dialthefaxnumberofthefaxmachineyouwish top...

Страница 88: ...ception is completed 1 Press Stop The fax asks you to confirm that you want to cancel receiving 2 Press tocancelreceiving Receiving is not cancelled until you press If you change your mind and want to...

Страница 89: ...When the fax number is called you will hear a triple ring ringing tone When the telephone number is called you will hear a ringing tone other than the triple ring ringing tone The ringing tone depends...

Страница 90: ...the telephone call ring pattern Pick up the handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a document Press Start Copy to receive the document...

Страница 91: ...there is no switching delay at the other party s end Contact Telecom for connection information Setting the fax network _______________________ Follow the procedure below to set the fax network 1 Pre...

Страница 92: ...u hear the telephone call ring pattern Pick up the handset and talk normally If you hear a slow beep it means the call is from a fax machine trying to send a document Press Start Copy to receive the d...

Страница 93: ...7 18...

Страница 94: ...ODE 8 3 Settingtherecordingtimeforatelephonemessage 8 4 SettingTOLLSAVER 8 5 SettingTAMMONITOR 8 6 Recording voice memos 8 7 Deleting messages 8 8 Playing telephone messages 8 9 Remote control feature...

Страница 95: ...cord an outgoing message To record another type of message select the type of message you want to record in step 1 and then follow the procedure below to record it 1 Use 1 or 2 toselectOUTGOINGMESSAGE...

Страница 96: ...otal maximum recording time of 10 minutes can be recorded You can set a maximum recording time of 120 seconds for each telephone message see p 8 4 The date and time when the telephone message was reco...

Страница 97: ...oselecttherecordingtime The recording time can be set to 0 30 60 or 120 seconds Press Start Copy 5 Press Stop Setting ends and the fax returns to standby mode n When the recording time is set to 0 the...

Страница 98: ...here are telephone messages the fax will ring twice before answering the call When TOLL SAVER is set to ON and there are no telephone messages the fax will ring five times before answering the call If...

Страница 99: ...or 2 toselectTAMMONITOR Press Start Copy 5 Use 1 or 2 toselectON Press Start Copy 6 Press Stop Setting ends and the fax returns to standby mode n To use this feature LINE MONITOR VOL see p 9 3 must be...

Страница 100: ...Copy use 1 or 2 toselect RECORDandpress Start Copy again Then speakintothemicrophonetorecordyourvoice memo 3 Press Stop twicewhenrecordingisfinished n To play a voice memo repeat step 1 above and the...

Страница 101: ...to delete the message press or 1 Use 1 or 2 toselectthetypeofmessageyou wanttodelete Press Start Copy 2 Use 1 or 2 toselectERASE 3 Press Start Copy The fax asks you to confirm that you want to delete...

Страница 102: ...recorded the number of telephone messages and the number of the message being played ICM No are displayed whenever a message is played n Press 5 to listen to the message again Repeat Press 6 to play t...

Страница 103: ...remote control___ Follow the procedure below to set your password 1 Press Function Press Registration 2 Press Start Copy 3 Use 1 or 2 toselectTAMSETTINGS Press Start Copy 4 Use 1 or 2 toselectPASSWORD...

Страница 104: ...n invalid password you will hear an error tone If you enter two invalid passwords consecutively the call will be disconnected You should enter a remote command within 20 seconds of entering your passw...

Страница 105: ...recording Play outgoing message Repeat Stop playback Play alternative outgoing message Repeat Stop playback Play forwarding message Repeat Stop playback Play FAX TEL switching message Repeat Stop pla...

Страница 106: ...orwarding number has been registered If you set FWD SETTINGS to ON when a forwarding message has not been recorded you will hear a tone instead of a forwarding message when telephone messages are forw...

Страница 107: ...e below to set the number of redial times and the redial interval 1 Followsteps1to5onp 8 13 2 Press 1 or 2 toselectREDIAL Press Start Copy 3 Press 1 or 2 toselectON Press Start Copy twice 4 Usethenume...

Страница 108: ..._____ Follow the procedure below to set PIN ENTRY 1 Followsteps1to5onp 8 13 2 Press 1 or 2 toselectPINENTRY Press Start Copy 3 Press 1 or 2 toselectON Press Start Copy 4 Press Stop Setting ends and th...

Страница 109: ...secutively the call will be disconnected 5 Anynewtelephonemessageswillbeplayed 6 Whenplaybackends itwillbepossibletouse theremotecontrolfeatures ForRemotecontrolfeatures seep 8 10 7 Hangupthehandsetwh...

Страница 110: ...9 One touchspeeddiallinglist 9 1 0 Codedspeeddiallinglist 9 1 0 Groupdiallinglist 9 1 0 User sdatalist 9 1 1 Doc memorylist 9 1 1 TX Transmission report 9 1 2 RX Reception report 9 1 3 MultiTX RX Tra...

Страница 111: ...or TAM SETTINGS menu see pp 9 3 to 9 7 4 Press Start Copy toaccessthesettingsunder themenuyouselected 5 Seethetablesonthefollowingpages seepp 9 3to9 7 forguidelinesonselectingand registeringsettings...

Страница 112: ...e SetthetypeofPBXthroughwhichyourfaxisconnected Yourfaxisconnectedtoanoutsideline YourfaxisconnectedthroughaPBX YoucansetthePBXtypetoPREFIX HOOKINGorEARTH CONNECTION IfyouselectPREFIX youcanenteranout...

Страница 113: ...FF OUTPUTNO PRINTERRORONLY OUTPUTYES ON OFF TX REPORT PRINT WITH IMAGE RX REPORT ACTIVITY REPORT AUTO PRINT REPORT SETTINGS For details on accessing the settings below see p 9 2 Name Description Setti...

Страница 114: ...illringbeforeswitchingto documentreceivemode Enables disablesremotereceiving IfyousetREMOTERXtoON youcanselecttheremote receivingID Turnon offmemoryreceivingofadocument ON OFF FAX TELAUTOSW FAXONLYMOD...

Страница 115: ...ictaccesstotheLOCK PHONEsettingbelow Restrictsending Setthedateformat SetthelanguageoftheLCDmessages Setthespeedatwhichthefaxstartstransmitting Setthisto alowerspeedifyouhavedifficultiesconnectingover...

Страница 116: ...aveanewmessage IfyousetTOLLSAVERtoOFF thisfeatureallowsyoutoset thenumberoftimesthefaxrings Allowsyoutoforwardmessages Forwardingtelephonenumber Amaximumof40digitscanbeentered Redialthepreviouslydiall...

Страница 117: ...SETTINGS p 9 4 on how and when reports are printed automatically Follow the procedure below to print an ACTIVITY REPORT SPEED DIAL LIST USER DATA LIST or DOC MEMORY LIST 1 Press Function Press Report...

Страница 118: ...DA 5003 AUTO RX ECM 1 OK 00 18 A27 12 14 16 2 887 0166 Canon AUSTRALIA 5004 AUTO RX ECM 4 OK 03 59 A27 12 14 27 20 545 8545 Canon EUROPA 0002 TRANSMIT ECM 1 OK 01 20 A27 12 14 30 20 545 8545 Canon EUR...

Страница 119: ...n FRANCE A 03 516p488 6700 Canon U S A A 21 GROUP DIAL Canon GROUP 1 A 32 81 773 317A Canon UK 27 12 2001 17 23 FAX 123 4567 CANON 001 Unsorted list Destinations listed in code order CODED SPEED DIAL...

Страница 120: ...E 2 KEYPAD VOLUME 2 ALARM VOLUME 2 LINE MONITOR VOL 2 RX CALL LEVEL HIGH TEL LINE TYPE TOUCH TONE 27 12 2001 17 23 FAX 123 4567 CANON 001 Activity reports 0046 TRANSMIT A 01 Canon TOKYO 3 27 12 23 24...

Страница 121: ...NCTION WAS NOT COMPLETED TX RX NO 0004 CONNECTION 20 545 8545 ID Canon EUROPA ST TIME 27 12 14 59 USAGE T 00 18 PGS SENT 1 RESULT NG 018 BUSY NO SIGNAL THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DO...

Страница 122: ...ORT TX RX NO 0054 PGS 1 TX RX INCOMPLETE TRANSACTION OK 01 905 795 1111 Canon CANADA A 01 03 3758 2111 Canon TOKYO A 02 1 49 39 25 25 Canon FRANCE ERROR INFORMATION 27 12 2001 17 23 FAX 123 4567 CANON...

Страница 123: ..._________________________ Follow the procedure below to restrict use of the fax 1 Press Function Press Registration 2 Press Start Copy 3 Use 1 or 2 toselectSYSTEMSETTINGS Press Start Copy 4 Press Star...

Страница 124: ...1 Followsteps1to3onp 9 14 2 Press Start Copy PASSWORD appears on the LCD 3 Enterthecurrentfour digitaccesspassword usingthenumericbuttons The password is not displayed as you enter it Press Start Copy...

Страница 125: ...Start Copy PASSWORD appears on the LCD 3 Enterthecurrentfour digitaccesspassword usingthenumericbuttons The password is not displayed as you enter it Press Start Copy fourtimes 4 Use 1 or 2 toselectO...

Страница 126: ...ofthefax 1 0 4 TestingandcleaningtheBJcartridgeprinthead 1 0 7 ReplacingtheBJcartridge 1 0 8 Troubleshooting 10 11 Paperfeedingproblems 1 0 1 1 Faxingproblems 1 0 1 2 Copyingproblems 1 0 1 6 Telephone...

Страница 127: ...open removethedocument 4 Whenyouarefinished closetheoperation panelbypressingitdownfromthecentre It only opens slightly Do not try to pull the document out without opening the operation panel since yo...

Страница 128: ...JAM is displayed on the LCD Follow the procedure below to clear the jam n You do not need to unplug the fax when clearing paper jams 1 Closethedocumenttrayifnecessary 2 Gentlypullanyjammedpaperoutofth...

Страница 129: ...components Cleaning the exterior of the fax _______________ Follow the procedure below to clean the outer casing of the fax Periodic cleaning 1 Disconnectthepowercordfromthefax 3 Whenyouarefinished re...

Страница 130: ...the scanner components 1 Disconnectthepowercordfromthefax 2 Openthedocumenttray 3 Opentheoperationpanelpartiallyby gentlypullingittowardsyou 4 Whileholdingtheoperationpanel open cleanthesecomponents...

Страница 131: ...l not function properly 9 Reconnectthepowercord 8 Closethedocumenttray Separation roller n If the scanner components are dirty the documents you send or copy will also be dirty Be sure to use a soft c...

Страница 132: ...eaning the print head you may want to print the nozzle check pattern to test the print head of the BJ cartridge installed in the fax This test shows if each print head nozzle is operating properly Fol...

Страница 133: ...clean the BJ cartridge print head 1 Press Function Press Cleaning 2 Use 1 or 2 toselectHEADCLEANING 3 Press Start Copy The fax cleans the print head n You can clean the print head up to five consecuti...

Страница 134: ...e holder Periodic cleaning Ribbon cable Guide rail Round shaft Circuit board 5 Raisethebluecartridgelockleveronthe cartridgeholderandremovetheBJ cartridge 6 RemovethenewBJcartridgefromits package then...

Страница 135: ...begins cleaning the BJ cartridge print head This process takes about 55 seconds c Do not try to manually move or stop the cartridge holder since this may damage the fax 9 Closetheprintercover 10 Clos...

Страница 136: ...the paper stack is loaded properly in the multi purpose tray and that the paper guide is adjusted correctly see p 1 12 Sheets of paper may be sticking together Be sure to fan the paper stack before l...

Страница 137: ...ave the correct number The receiving party s fax machine may be out of paper Call the receiving party and ask them to make sure paper is loaded in their fax machine There may be other documents being...

Страница 138: ...fax to receive faxes automatically the receive mode must be set to FAX ONLY MODE FAX TEL AUTO SW Fax Tel mode or ANS MACHINE MODE see Chapter 7 If you have set ANS MACHINE MODE check that an answerin...

Страница 139: ...ot send the CNG signal that tells your fax the incoming call is from a fax machine In such cases you will have to receive the document manually see p 7 8 Cannot receive a document manually You may hav...

Страница 140: ...if the telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly The sending fax machine usually determines the quality of the document C...

Страница 141: ...ke the desired number of copies one at a time as needed n For additional troubleshooting see Print quality problems p 10 17 Telephone problems ___________________________ You cannot dial The telephone...

Страница 142: ...paper you are using may not be supported by the fax Make sure you are using the recommended paper see p 4 2 You may be printing on the wrong side of the paper Some papers have a right side for printi...

Страница 143: ...nd or receive the document using a G3 machine Set your fax to the setting that matches your telephone line see p 1 14 Contact the receiving party and have them check their fax machine You can try to s...

Страница 144: ...d in memory Remove the document you are trying to send or copy see p 10 2 and start again Load the correct paper size or change the PAPER SIZE setting see p 9 5 Check for any obstruction paper clip sm...

Страница 145: ...a copier to make a reduced copy of the document and then send the copy ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local line...

Страница 146: ...alternative outgoing message see p 8 2 Register the one touch speed dialling button or coded speed dialling code see pp 2 12 2 14 Record an outgoing message see p 8 2 Contact the receiving party and...

Страница 147: ...ee p 8 9 If required try sending again Write the number down if you will need it later The fax continues to send the document as memory becomes available Allow the fax to cool down The fax will resume...

Страница 148: ...ted to a telephone you may not be able to make telephone calls You cannot send receive or copy documents You can receive voice calls only if the handset a telephone or an extension phone is connected...

Страница 149: ...ling Registration for 106 numbers Canon BX 20 Black BJ cartridge 200 240 V 50 60 Hz Standby Approx 9 W Operation Approx 17 W maximum 47 W Temperature 10 C to 32 5 C Humidity 20 to 85 RH 427 mm W 387 m...

Страница 150: ...ton names cursor 2 4 2 6 2 7 fast forward rewind 2 4 8 9 FAX EB10 2 4 FAX EB15 2 4 numeric 2 3 2 5 one touch speed dialling 2 3 scroll 2 4 9 2 special function 2 3 BX 20 Black BJ cartridge 1 2 1 8 C C...

Страница 151: ...page 3 4 receiving automatically 7 3 receiving in memory when a problem occurs 7 11 receiving manually 7 8 7 9 receiving while performing other tasks 7 11 receiving with an answering machine 7 10 requ...

Страница 152: ...s entering 2 5 2 6 LINE MONITOR VOL setting 9 3 Line telephone 1 5 1 6 1 14 List See individual list names LOAD PAPER message 10 21 Loading documents 3 3 paper 1 12 1 13 Location safety instructions v...

Страница 153: ...peration panel 2 2 2 3 2 4 OUTGOING MESSAGE deleting 8 2 description 8 2 recording 8 2 Output tray 1 4 2 2 extension 1 2 1 4 2 2 Outside line access number registering 1 15 1 16 P Paper guide 2 2 guid...

Страница 154: ...2 11 speed dialling with M button 2 24 Registration button 2 3 9 2 Remote control features 8 10 to 8 12 list of commands 8 12 registering password for 8 10 using 8 11 Replacing BJ cartridge 10 8 to 1...

Страница 155: ...me for 8 4 Telephone problems 10 16 Telstra FaxStream Duet Australia only 7 14 7 15 Testing BJ cartridge print head 10 7 fax 1 13 TIME OUT setting 9 4 Time setting 2 9 Timer button 2 3 6 12 TOLL SAVER...

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