Canon DU7-1178-000, Руководство по обслуживанию, Страница: 87 / 122

Chapter 4
4-10
4.3.3 I-Fax Reception errors
0008-4683
<I-Fax reception error message and error code list>
T-4-3
APOP encryption
error #846 In an email or I-Fax
transmission using POP
Before SMTP, the device
attempted APOP of POP
authentication but an
error occurred in the
APOP authentication and
failed in POP
authentication. - Check POP Address and POP Password settings of
Additional Functions.
- Check the APOP settings in the POP server.
- Cancel the selection of APOP for POP AUTH Method.
- Turn POP Authentication before Sending option off
not to use POP Before SMTP.
No display #899 Operation completed
normally. This error code indicates that transmission as far as the
SMTP server was completed normally, but delivery
cannot be confirmed. Except when delivery
confirmation is performed in I-Fax Full mode,
confirmation is displayed on the I-Fax/E-Mail
transmission side. The only way to judge whether
transmission has been completed normally is to see
whether there has been an error mail reception printout.
Cancelled. #995 Transmission cancelled - Retransmit as necessary.
Message Error code Cause Remedy
POP server UIDL
error POP server UIDL
commands not supported - Change POP server.
POP server address
error POP server error
(account) - Reprogramme user mode settings (account).
- Check POP server account.
POP server address
error POP server error
(password) - Reprogramme user mode settings (password).
- Check POP server account.
POP server
connection error Cannot connect to POP
server. - Reprogramme user mode settings (POP, DNS server
name)
- Check POP server operation.
- Check DNS server operation.
Check TCP/IP. Incorrect IP address. - Reprogramme IP address and turn power OFF/ON.
- Check DHCP, RARP, BOOTP server operations and
turn power OFF/ON.
Connect cable. SMTP initialisation error - Check network and network card.
- Turn power OFF/ON.
No response Mail server error - Check mail server operation.
Cannot receive Reception refused - Clear any operator call error, such as no paper, etc.
- Receive reception JOBs into memory reception BOX.
- Delete transmitting JOBs.
SSL Error (SMTP
Receive) Error in encrypting SSL
to receive in SMTP - Mismatched SSL algorithm. Check the server
certificate and the settings in the SSL client.
SSL Error (SMTP
RX Reject) The option that allows
only SSL
communications is
selected. - Change Allow SSL (SMTP Receive) setting from SSL
to On or Off in Additional Functions.
- Change the settings to use SSL in the client.
SSL Error (POP) The device attempted to
communicate with the
POP server in SSL but an
error occurred in SSL
encryption
communications and
failed in POP
authentication. - Check the settings for encrypted SSL communications
in the POP server.
- Turn Allow SSL (POP) option off in Additional
Functions not to use SSL encryption function for
communications with the POP server.
Message Error code Cause Remedy