Code
and
type
Name
Description
Recovery
5 =
MRE
Machine Recov-
erable Error
This error type is used for the prob-
lems where you can restart the ma-
chine. (Causes no more machine
damage or damage to the customer /
environment). When some errors oc-
cur a second time, the error becomes
a Permanent Error.
Switch the print engine
OFF, wait ± 20 seconds and
switch the print engine ON.
7 = ORE Operator Recov-
erable Error
This errors type is used when panels
are open or when paper is jammed.
Follow the instruction (pictures) on
the operator panel to solve the prob-
lem.
Follow the job recovery in-
structions on the display of
the operator panel.
9 =
WAR
Warning
A warning for the service engineer,
detection of a small machine failure.
The warning is logged in SDS. (The
user will not see the warning)
These errors are saved for
service only.
The table shows the error type, the full name, the description and how to recover the error.
Error code
Problem
Action
11115
Incorrect installation
Inconsistent configu-
ration
Create new [USB] key with system software. Re-install
the software
11501
Message “No OS
found”
Replace HDDs and re-install system software
11502
Message “HDD2 fail-
ure”
Replace HDDs
11504
Software failure
Reboot the system. Check in error history (Service
Mode) the description. Contact your Service representa-
tive.
Also see
11504 Error behavior (R2.1) on page 122
11506
Lost logical command
connection with en-
gine
Check your Ethernet cross-over cable. Reboot the sys-
tem.
11520
No Logical Command
Connection with Print
Engine
Check your Ethernet cross-over cable. Reboot the sys-
tem.
11526
Lost Physical Com-
mand Connection with
Print Engine
Check your Ethernet cross-over cable. Reboot the sys-
tem.
11529
No Physical Connec-
tion with On/Off Con-
troller
Check connection between operator panel and PRISMA-
sync.
4
Error messages and conditions
120
Chapter 10 - Troubleshooting
PRISMAsync V3.2
Содержание Digital Video Software v.32
Страница 2: ...Edition 2014 12 GB ...
Страница 6: ...Contents 6 PRISMAsync V3 2 ...
Страница 7: ...Chapter 1 Preface ...
Страница 10: ...Preface 10 Chapter 1 Preface PRISMAsync V3 2 ...
Страница 11: ...Chapter 2 Introduction ...
Страница 13: ...Chapter 3 Installation ...
Страница 25: ...Chapter 4 Using the PRISMAsync ...
Страница 48: ...Operator maintenance 48 Chapter 4 Using the PRISMAsync PRISMAsync V3 2 ...
Страница 49: ...Chapter 5 Start shutdown and restart the system ...
Страница 56: ...Restart copier after error in copier 56 Chapter 5 Start shutdown and restart the system PRISMAsync V3 2 ...
Страница 57: ...Chapter 6 The Settings Editor ...
Страница 60: ...The Settings editor 60 Chapter 6 The Settings Editor PRISMAsync V3 2 ...
Страница 61: ...Chapter 7 Service procedures ...
Страница 81: ...Chapter 8 Firmware upgrades via PRISMAsync ...
Страница 95: ...Chapter 9 System software ...
Страница 109: ...Chapter 10 Troubleshooting ...
Страница 128: ...Beep codes PRISMAsync 128 Chapter 10 Troubleshooting PRISMAsync V3 2 ...
Страница 129: ...Chapter 11 Appendix ...
Страница 157: ... 34 Picture 2 Engine reports Chapter 11 Appendix 157 PRISMAsync V3 2 ...
Страница 163: ......